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Remote Manufacturing Technical Support Jobs in Connecticut

... manufacturing processes, with deep knowledge of sand casting, investment casting, materials, and ... This role supports technical and producibility reviews at supplier locations and Triumph sites as ...

Technical Product Manager - Applied AI

Bloomfield, CT · On-site +1

$166K - $192K/yr

Support change management and user adoption by helping stakeholders understand how AI solutions ... Open to remote if not aligned to office location with a strong preference East Coast. If you will ...

Claims Technical Lead

Windsor, CT · Remote

$75K - $95K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Supporting Organizational Goals * Working with Diverse Populations What does it take to be ...

Remote Tax Manager

Stafford, CT · Remote

$150K - $170K/yr

Technical Leadership: Prepare or review complex returns that reflect deep strategic planning rather ... Support: Technology stipend, continuing education, and CPA support. * Flexibility: Permanently 100 ...

Claims Technical Lead

Windsor, CT · Remote

$75K - $95K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Supporting Organizational Goals * Working with Diverse Populations What does it take to be ...

EHS Technical Consultant

Middletown, CT · On-site +1

$90K - $145K/yr

We foster an inclusive, collaborative culture that supports professional growth, flexibility, and ... Remote/hybrid opportunities considered Travel: Approximately 50% travel in-region is anticipated ...

Showing results 41-60

Remote Manufacturing Technical Support information

What is a remote manufacturing technical support specialist?

A Remote Manufacturing Technical Support specialist provides technical assistance and troubleshooting for manufacturing equipment and processes from a remote location. They help diagnose and resolve issues related to machinery, software, and production systems by communicating with on-site staff via phone, email, or video conferencing. Their goal is to minimize downtime and ensure smooth operations by offering expert guidance without needing to be physically present at the manufacturing facility.

How does a remote manufacturing technical support professional effectively collaborate with on-site teams to resolve technical issues?

Remote Manufacturing Technical Support professionals work closely with on-site engineers, operators, and maintenance staff through various digital communication channels such as video calls, remote desktop access, and collaborative project management tools. Building strong relationships and maintaining clear, detailed documentation are essential for troubleshooting equipment or process issues from a distance. Frequent, proactive communication and a thorough understanding of plant systems enable remote support staff to guide on-site teams through diagnostics, repairs, and process optimizations efficiently. This collaboration ensures timely issue resolution and minimizes production downtime.

What are the key skills and qualifications needed to thrive as a remote manufacturing technical support specialist, and why are they important?

To thrive as a Remote Manufacturing Technical Support specialist, you need a solid background in manufacturing processes, troubleshooting, and technical problem-solving, usually supported by an engineering degree or relevant technical certification. Familiarity with remote diagnostic tools, ERP/MES systems, and support ticketing platforms is commonly required. Strong communication, patience, and the ability to explain complex technical issues clearly are essential soft skills. These abilities ensure efficient issue resolution, minimize production downtime, and maintain high customer satisfaction in a remote support environment.

What is the difference between Remote Manufacturing Technical Support vs Remote Manufacturing Engineer?

AspectRemote Manufacturing Technical SupportRemote Manufacturing Engineer
CredentialsTechnical certifications, associate degrees, or relevant experienceBachelor's or higher in engineering or related fields, certifications may vary
Work EnvironmentCustomer support centers, remote troubleshooting, on-site visits occasionallyDesign, process improvement, remote collaboration, occasional site visits
Employer & Industry UsageManufacturing companies, equipment suppliers, service providersManufacturing firms, engineering consultancies, R&D departments
Search & Comparison IntentTechnical support roles, troubleshooting, customer serviceProcess design, engineering solutions, system optimization

Remote Manufacturing Technical Support focuses on troubleshooting, assisting clients with equipment issues, and providing technical guidance remotely. In contrast, Remote Manufacturing Engineer involves designing processes, improving manufacturing systems, and developing solutions, often requiring a higher level of engineering education. Both roles may work remotely but serve different functions within the manufacturing industry.

What are popular job titles related to Remote Manufacturing Technical Support jobs in Connecticut?

For Remote Manufacturing Technical Support jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Remote Manufacturing Technical Support jobs in Connecticut look for?

The top searched job categories for Remote Manufacturing Technical Support jobs in Connecticut are:

What cities in Connecticut are hiring for Remote Manufacturing Technical Support jobs?

Cities in Connecticut with the most Remote Manufacturing Technical Support job openings:

Commercial Plumbing Estimator (Remote)

Plimpton & Hills Corp Inc

Meriden, CT • On-site, Remote

$60K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Plimpton & Hills rating

8.9

Company rating: 8.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

34th of 422 rated retail wholesalers


Job description

Description

Position Purpose:


We are seeking a Remote Commercial Plumbing Estimator to prepare material takeoffs, estimates, bids, quotations, and submittals for commercial construction projects throughout the Northeast and beyond. Successful candidates will have experience interpreting plumbing drawings, specifications, and construction documents while supporting contractors, engineers, architects, and project teams. This role offers the opportunity to work remotely while contributing to complex commercial plumbing projects with a well-established industry leader.


This is an excellent opportunity for a Plumbing Estimator, Construction Estimator, Mechanical Estimator, Project Coordinator, Inside Sales Representative, or commercial plumbing professional looking to grow their career with a leading plumbing and HVAC distributor.


Why Join Plimpton & Hills?:


At Plimpton & Hills, you'll join a respected industry leader with more than 100 years of success serving contractors, businesses, and homeowners throughout the Northeast. We offer a collaborative team environment, opportunities for career advancement, ongoing training and development, and the ability to build a long-term career with a growing organization committed to customer success.  


Essential Functions:

  • Perform commercial plumbing take-offs from blueprints, specifications, schedules, and construction drawings.
  • Prepare accurate estimates for plumbing materials, fixtures, valves, pipe, drainage systems, water distribution systems, and related products.
  • Estimate and price commercial new construction, renovation, replacement, retrofit, and design-build projects.
  • Develop quotations, bids, proposals, and project submittals.
  • Review plans and specifications to identify project requirements, material needs, and project scope.
  • Coordinate with manufacturers and suppliers for pricing, product selection, technical information, and lead times.
  • Support inside and outside commercial sales representatives throughout the bidding and quotation process.
  • Work directly with contractors, engineers, architects, and project managers to answer product and application questions.
  • Maintain project information, customer activity, bid opportunities, and sales pipeline activity within CRM systems.
  • Monitor project status and provide follow-up support as needed.
  • Manage multiple estimates and projects simultaneously while meeting bid deadlines.
  • Provide responsive support to contractors, engineers, project managers, and customers.
  • Ensure all estimates, quotations, and submittals are accurate, complete, and aligned with company objectives.
  • Work effectively in a fully remote environment while collaborating with sales teams, contractors, and suppliers.
  • Participate in virtual meetings with customers, vendors, and internal stakeholders.
  • Manage project documentation electronically using estimating software, CRM systems, and Microsoft Office applications.
  • Maintain consistent communication and responsiveness while working remotely.
  • Ensure all work meets company standards for accuracy, quality, customer service, and profitability.

Compensation and Benefits: 

  • Competitive hourly rate commensurate with experience.
  • Eligible to participate in the company's comprehensive benefits package, which includes medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid time off and paid holidays.
  • Opportunities for professional development and growth.


Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.

Requirements

Experience & Education: 

  • Plumbing industry experience, technical education, and/or equivalent construction industry experience.
  • Two (2) or more years of experience in commercial plumbing estimating, inside sales, purchasing, project coordination, construction, or a related field preferred.
  • Experience working with commercial contractors, engineers, architects, and construction documents strongly preferred.
  • Experience with commercial construction projects, bid processes, and plan-and-spec work is highly desirable.
Preferred Experience:
  • Commercial Plumbing Estimator experience
  • Plumbing takeoff experience
  • Material takeoffs and quantity surveys
  • Construction estimating software experience
  • Mechanical contracting industry experience
  • Plan-and-spec estimating
  • Design-build construction projects
  • Commercial construction bidding
  • MEP estimating experience preferred
  • Distribution, wholesale plumbing supply, or contractor experience preferred

Technical & Computer Skills: 

  • Ability to read and interpret plumbing blueprints, plans, specifications, schedules, and construction documents.
  • Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and Teams.
  • Experience with estimating software, construction bidding platforms, ERP systems, order-entry systems, and CRM platforms preferred.
  • Knowledge of commercial plumbing products, systems, codes, and specifications.
  • Familiarity with commercial plumbing systems including domestic water, sanitary waste and vent, storm drainage, natural gas piping, specialty piping systems, water heaters, fixtures, valves, hangers, and related products preferred.
  • Experience using Customer Relationship Management (CRM) platforms such as Salesforce, HubSpot, Microsoft Dynamics, NetSuite CRM, or similar systems preferred.
  • Ability to analyze specifications, product requirements, and technical submittal documentation 

Remote Work Environment
  • Fully remote position
  • Work from home opportunity
  • Company-provided technology and support as applicable
  • Collaborative team environment utilizing Microsoft Teams and other digital tools
  • Regular interaction with contractors, vendors, and internal sales teams

What Plimpton & Hills employees say

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Hours and flexibility

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