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Remote Manufacturing Technical Support Jobs in Connecticut

Ameresco

DER Monitoring Platform Technician

Waterbury, CT · On-site +1

$25.48 - $37/hr

... technical support for PV and BESS using ASG's AssetPlanner platform. This role combines basic ... Compensation may vary by work location, including remote arrangements. We disclose salary ranges ...

The Walt Disney Company

Supervisor, Crewing

Bristol, CT · Remote

$87K - $116K/yr

Supervisor, Crewing Req ID: 10157005 The Remote Crewing Supervisor facilitates and manages all levels of below-the-line technical support and scheduling across ESPN and ESPNonABC remote events. The ...

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Remote Manufacturing Technical Support information

What is a remote manufacturing technical support specialist?

A Remote Manufacturing Technical Support specialist provides technical assistance and troubleshooting for manufacturing equipment and processes from a remote location. They help diagnose and resolve issues related to machinery, software, and production systems by communicating with on-site staff via phone, email, or video conferencing. Their goal is to minimize downtime and ensure smooth operations by offering expert guidance without needing to be physically present at the manufacturing facility.

How does a remote manufacturing technical support professional effectively collaborate with on-site teams to resolve technical issues?

Remote Manufacturing Technical Support professionals work closely with on-site engineers, operators, and maintenance staff through various digital communication channels such as video calls, remote desktop access, and collaborative project management tools. Building strong relationships and maintaining clear, detailed documentation are essential for troubleshooting equipment or process issues from a distance. Frequent, proactive communication and a thorough understanding of plant systems enable remote support staff to guide on-site teams through diagnostics, repairs, and process optimizations efficiently. This collaboration ensures timely issue resolution and minimizes production downtime.

What are the key skills and qualifications needed to thrive as a remote manufacturing technical support specialist, and why are they important?

To thrive as a Remote Manufacturing Technical Support specialist, you need a solid background in manufacturing processes, troubleshooting, and technical problem-solving, usually supported by an engineering degree or relevant technical certification. Familiarity with remote diagnostic tools, ERP/MES systems, and support ticketing platforms is commonly required. Strong communication, patience, and the ability to explain complex technical issues clearly are essential soft skills. These abilities ensure efficient issue resolution, minimize production downtime, and maintain high customer satisfaction in a remote support environment.

What is the difference between Remote Manufacturing Technical Support vs Remote Manufacturing Engineer?

AspectRemote Manufacturing Technical SupportRemote Manufacturing Engineer
CredentialsTechnical certifications, associate degrees, or relevant experienceBachelor's or higher in engineering or related fields, certifications may vary
Work EnvironmentCustomer support centers, remote troubleshooting, on-site visits occasionallyDesign, process improvement, remote collaboration, occasional site visits
Employer & Industry UsageManufacturing companies, equipment suppliers, service providersManufacturing firms, engineering consultancies, R&D departments
Search & Comparison IntentTechnical support roles, troubleshooting, customer serviceProcess design, engineering solutions, system optimization

Remote Manufacturing Technical Support focuses on troubleshooting, assisting clients with equipment issues, and providing technical guidance remotely. In contrast, Remote Manufacturing Engineer involves designing processes, improving manufacturing systems, and developing solutions, often requiring a higher level of engineering education. Both roles may work remotely but serve different functions within the manufacturing industry.

What are popular job titles related to Remote Manufacturing Technical Support jobs in Connecticut?

For Remote Manufacturing Technical Support jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Remote Manufacturing Technical Support jobs in Connecticut look for?

The top searched job categories for Remote Manufacturing Technical Support jobs in Connecticut are:

What cities in Connecticut are hiring for Remote Manufacturing Technical Support jobs?

Cities in Connecticut with the most Remote Manufacturing Technical Support job openings:

Remote Manufacturing Technical Support jobs near you

Recurring Remote Production Support - Associate Director

ESPN

Bristol, CT • Remote

$22 - $88/hr

Full-time

Posted 23 days ago

ESPN rating

8.2

Company rating: 8.2 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

17th of 78 rated media

Job description

The Recurring Remote Production Support - Associate Director (RIC) position will be responsible for timing working with the Producer and/or Director to support the direction of Remote events or REMI productions by assisting with the preparation and assembly of elements, execution of the show. Job functions include formatting the show, sales deliverables and promos slated for the broadcast window. The Recurring Remote Associate Director must have strong multi-tasking and communication skills, plus leadership qualities. This role is remote based without a corporate office location.

Responsibilities:

  • Assists the Director during a production by timing elements, keying fonts, and coordinating feeds. Maintains communication with live shots by providing alerts and cues, and ensures the proper framing, audio and video levels meet on-air standards.
  • Assists in communication of traffic changes, graphics requests, music cues, and source changes with media.
  • Assists the Director with pre-production elements including billboards, promotions, teases, graphics, special effects and virtual imagery, coordinates video and fonts within the production.
  • Participates in meetings with Production to assist in the development of visual content for the show.
  • On remote productions, assists the Producer and Director in managing game-related responsibilities and traffic. Communicates directly with multiple positions, including the timeout coordinator or red hat to ensure the game and control room are in sync. Generates cards with promotional, sales and editorial copy for talent to read on air. Runs the preproduction session.
  • Takes responsibility for personal development through independent observation and training. Becomes familiar with other positions and equipment in the remote production environment as they pertain to the Associate Director role.
  • Responsible for logging music, sales elements, and commercial integrations.

Basic Qualifications:

  • Basic sports knowledge including format/rules of the game.
  • Ability to follow the game including in-game trends.
  • Careful attention to detail in striving for 100 percent accuracy.
  • Clear, concise, and comprehensive verbal and written communication skills.
  • The ability to work within a team atmosphere consistently being visible and accessible.
  • Conduct oneself with professionalism and integrity within company guidelines and policies.
  • Adaptable, flexible, and motivated to drive results in new and changing environments.
  • Possess a strong computer background with ability to network and troubleshoot.
  • Self-motivated individual who strives to constantly improve processes with new or more efficient uses of technology.
  • Provide technical maintenance for assigned systems and system components.
  • Strong self and time management skills.
  • Ability to work well under pressure in a live production environment.
  • Ability to work weekends, nights and holidays, and travel, when required.
  • An advanced understanding of television production.
  • Valid Driver’s license.

Preferred Qualifications:

  • A minimum of 5 years of production experience or network equivalent.
  • Directing experience.
  • Bilingual language skills (Spanish/English).
  • Extensive sport knowledge including historical information.
  • Advanced technical expertise in computer networking and file management.

Required Education:

  • High School Diploma or Equivalent

Preferred Education:

  • Bachelor's Degree in communications, electronics, television production or related

#ESPNMedia


The pay rate for this remote role is $22.00 to $88.00 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors.

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