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Remote Manufacturing Technical Support Jobs in Colorado

VocoVision

Occupational Therapy Remote | Colorado

Aurora, CO · Remote

$40.25 - $53/hr

... technical support teams to assist in service delivery. This position offers the chance to deliver impactful services in a remote environment while utilizing advanced technology and support ...

ITW Avery Weigh-Tronix

Dillon Product Manager

CO · Remote

$80K - $121K/yr

... manufacturing environment. The Dillon Product Manager will partner with marketing and engineering ... This role will provide technical support to the sales channel and end users through product ...

Propelus

Customer Support Specialist

Boulder, CO · Remote

$18.75 - $25.25/hr

This is a high-volume, remote role designed for "power users" who thrive in a fast-paced SaaS ... What You\'ll Do High-Volume Technical Execution * Multichannel Inbound Support: Provide expert ...

Engrain

Customer Support Specialist

Greenwood Village, CO · On-site +1

$58K - $60K/yr

Provide technical support, as well as remote troubleshooting that helps resolve hardware, software, and/or network issues. * Ensure end users' software and hardware are performing and continue to ...

New

Jobs for Humanity

Remote Customer Support Reps

Aurora, CO · Remote

$17.25 - $22/hr

As a Remote Customer Support Reps, you will play a vital role in managing and optimizing the ... Technical Skills: Basic proficiency with accounting software and Microsoft Excel is a plus.

Autodesk

Technical Adoption Specialist

Denver, CO · Remote

$76K - $136K/yr

... technical advisors to help our customers maximize their product investment and realize measurable ... We are looking for a professional with Design and Manufacturing experience, supporting a broad ...

KEYENCE

Field Application Engineer

Denver, CO · On-site +1

$54K - $81K/yr

... American manufacturing. This is a field-based position with most of your time on-site with ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

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Remote Manufacturing Technical Support information

What are the key skills and qualifications needed to thrive as a Remote Manufacturing Technical Support specialist, and why are they important?

To thrive as a Remote Manufacturing Technical Support specialist, you need a solid background in manufacturing processes, troubleshooting, and technical problem-solving, usually supported by an engineering degree or relevant technical certification. Familiarity with remote diagnostic tools, ERP/MES systems, and support ticketing platforms is commonly required. Strong communication, patience, and the ability to explain complex technical issues clearly are essential soft skills. These abilities ensure efficient issue resolution, minimize production downtime, and maintain high customer satisfaction in a remote support environment.

How does a Remote Manufacturing Technical Support professional effectively collaborate with on-site teams to resolve technical issues?

Remote Manufacturing Technical Support professionals work closely with on-site engineers, operators, and maintenance staff through various digital communication channels such as video calls, remote desktop access, and collaborative project management tools. Building strong relationships and maintaining clear, detailed documentation are essential for troubleshooting equipment or process issues from a distance. Frequent, proactive communication and a thorough understanding of plant systems enable remote support staff to guide on-site teams through diagnostics, repairs, and process optimizations efficiently. This collaboration ensures timely issue resolution and minimizes production downtime.

What is the difference between Remote Manufacturing Technical Support vs Remote Manufacturing Engineer?

AspectRemote Manufacturing Technical SupportRemote Manufacturing Engineer
CredentialsTechnical certifications, associate degrees, or relevant experienceBachelor's or higher in engineering or related fields, certifications may vary
Work EnvironmentCustomer support centers, remote troubleshooting, on-site visits occasionallyDesign, process improvement, remote collaboration, occasional site visits
Employer & Industry UsageManufacturing companies, equipment suppliers, service providersManufacturing firms, engineering consultancies, R&D departments
Search & Comparison IntentTechnical support roles, troubleshooting, customer serviceProcess design, engineering solutions, system optimization

Remote Manufacturing Technical Support focuses on troubleshooting, assisting clients with equipment issues, and providing technical guidance remotely. In contrast, Remote Manufacturing Engineer involves designing processes, improving manufacturing systems, and developing solutions, often requiring a higher level of engineering education. Both roles may work remotely but serve different functions within the manufacturing industry.

What is a Remote Manufacturing Technical Support specialist?

A Remote Manufacturing Technical Support specialist provides technical assistance and troubleshooting for manufacturing equipment and processes from a remote location. They help diagnose and resolve issues related to machinery, software, and production systems by communicating with on-site staff via phone, email, or video conferencing. Their goal is to minimize downtime and ensure smooth operations by offering expert guidance without needing to be physically present at the manufacturing facility.
What are popular job titles related to Remote Manufacturing Technical Support jobs in Colorado? For Remote Manufacturing Technical Support jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Remote Manufacturing Technical Support jobs in Colorado look for? The top searched job categories for Remote Manufacturing Technical Support jobs in Colorado are:
Remote Manufacturing Technical Support jobs near you

USA - Regional Sales Manager / Key Account Manager - Memory Solutions (remote)

Swissbit

Littleton, CO • On-site, Remote

$120K - $160K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

A Swissbit more you. Swissbit AG is the leading European manufacturer of storage, security and embedded IoT solutions for demanding applications. Swissbit combines its unique competences in storage and embedded IoT technology with advanced packaging know-how. This expertise allows our customers to reliably store and protect data in Industrial Automation, NetCom, Automotive, Medical, and across the Internet of Things (IoT). 
Swissbit develops and manufactures real industrial storage and security products “Made in Germany” with long-term availability, high reliability and custom optimization. Your mission Swissbit is seeking an experienced Regional Sales / Key Account Manager (RSM/KAM) to drive growth in our Memory Solutions business across North America, with a focus on the Midwest region. 
Drive revenue growth for Swissbit’s Memory Solutions, focusing on key target segments including Industrial, Defense, Networks & Communications, and Medical.
You are responsible for acquiring new customers, expanding strategic accounts, and converting qualified opportunities into closed business. Working closely with our sales representatives and technical teams, you actively build a strong pipeline, develop customer relationships, and turn opportunities into sustainable revenue. Exciting tasks are waiting for you
  • Proactively drive business initiatives to acquire new customers and expand Swissbit’s presence in strategic market segments
  • Identify, qualify, and convert new customer opportunities through targeted outreach, engagement, and value‑focused proposals
  • Direct and enforce performance standards for independent sales representatives by conducting periodic accountability meetings and driving consistent progress
  • Manage business opportunities, negotiate contracts, and develop tailored customer strategies
  • Create account plans, sales forecasts, and conduct regular customer reviews
  • Build strong relationships at all levels within customer organizations, from engineering to executive
  • Support new and existing customers with technical advice and commercial negotiations
  • Collaborate cross-functionally with product management and technical support teams to align roadmaps and customer needs
  • Monitor market trends and provide competitive analysis and insight to drive strategic decisions
Your profile
  • BS/AS degree in Electrical Engineering, Computer Science, or a related field
  • Proven B2B sales experience in NetCom or electronics/security markets
  • Strong skills in negotiation, communication, and problem-solving
  • Entrepreneurial mindset, high personal responsibility, and a customer-first attitude
  • Digital proficiency in MS Office as well as AI and CRM tools (e.g., Salesforce)
  • Willingness to travel across the assigned territory as needed
Benefits & Compensation
  • Health insurance 401(k) matching
  • Paid time off
  • Dental insurance
  • Paid holidays
  • Vision insurance
  • Remote or Hybrid work
  • Compensation Package is between $120,000 – $160,000 per year, depending on experience, qualifications, and location
About us

Swissbit AG is the leading European manufacturer of storage, security and embedded IoT solutions for demanding applications. Swissbit combines its unique competences in storage and embedded IoT technology with its advanced packaging know how. This expertise allows our customers to reliably store and protect data in industrial, NetCom, automotive, medical and fiscal applications as well as across the Internet of Things (IoT). Swissbit develops and manufactures real industrial storage and security products “Made in Germany” with long-term availability, high reliability and custom optimization.

Swissbit was founded in 2001 and has offices in Switzerland, Germany, USA, Japan and Taiwan. Swissbit owns the registered trademarks Swissbit and Hyperstone.

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