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Remote Managed Service Provider Jobs in Texas (NOW HIRING)

Manager, Service Operations

Dallas, TX · Remote

$60K - $132K/yr

Manages budgets related to service operations, ensuring that expenditures are within approved ... Prior provider/clinical engagement experience * 3+ years leadership in a remote/call center ...

This role is responsible for selling the full range of our Managed IT services, including remote ... Monthly vehicle allowance provided for business-related travel * Comprehensive benefits package ...

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Remote Managed Service Provider information

What is a remote managed service provider?

A Remote Managed Service Provider (MSP) is a company or team that remotely manages a business's IT infrastructure and end-user systems. MSPs handle tasks like network monitoring, cybersecurity, data backup, and technical support, all from an offsite location. This allows businesses to focus on their core operations while experienced professionals maintain and secure their technology. Remote MSPs typically offer their services on a subscription basis, providing proactive support and minimizing downtime.

How does a remote managed service provider typically collaborate with client IT teams to ensure seamless service delivery?

Remote Managed Service Providers (MSPs) work closely with client IT teams through regular communication, ticketing systems, and scheduled virtual meetings to align on goals, resolve issues, and implement new technologies. They often use remote monitoring and management tools to proactively detect and address problems, minimizing downtime for clients. Successful collaboration involves clear documentation, shared protocols, and frequent updates, ensuring both the MSP and client teams are informed and responsive. Building trust and maintaining transparency are key to fostering strong partnerships and achieving seamless service delivery.

What are the key skills and qualifications needed to thrive as a remote managed service provider, and why are they important?

To thrive as a Remote Managed Service Provider, you need strong IT troubleshooting skills, a solid understanding of network and system administration, and relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cybersecurity solutions is typically required. Excellent communication, problem-solving, and time management skills help professionals coordinate with clients and resolve issues efficiently. These abilities are critical for delivering reliable support, maintaining system uptime, and ensuring client satisfaction in a remote environment.

What is the difference between Remote Managed Service Provider vs Network Administrator?

AspectRemote Managed Service ProviderNetwork Administrator
CredentialsCertifications like CompTIA Network+, Microsoft Certified, vendor-specific certificationsCertifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentRemote, often managed via remote tools, supporting multiple clientsTypically onsite or hybrid, managing internal network infrastructure
Employer & Industry UsageManaged service providers serving various industriesIn-house IT teams or organizations managing their own networks

The main difference is that a Remote Managed Service Provider offers outsourced IT support remotely across multiple clients, while a Network Administrator manages an organization's internal network infrastructure, often onsite. Both roles require similar certifications but differ in scope, environment, and employer type.

What are the most commonly searched types of Managed Service Provider jobs in Texas?

The most popular types of Managed Service Provider jobs in Texas are:

What job categories do people searching Remote Managed Service Provider jobs in Texas look for?

The top searched job categories for Remote Managed Service Provider jobs in Texas are:

What cities in Texas are hiring for Remote Managed Service Provider jobs?

Cities in Texas with the most Remote Managed Service Provider job openings:

Fractional General Counsel / Litigation Support Provider Brand Ambassador

IST Management Services

Dallas, TX • On-site, Remote

Full-time

Re-posted 10 days ago


IST Management rating

5.9

Company rating: 5.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

196th of 256 rated facilities management


Job description

Overview

We're seeking a dynamic Fractional GC/GC for a unique role that will function as a commissioned Brand Ambassador at IST Management, a privately-owned end-to-end litigation support services provider.

 

The ideal candidate will have a strong network of other legal professionals, including other corporate GC's and mid/large size firm partners.

 

You will advocate for IST Management, working alongside the C suite and executive sales team to network with your contacts, organize events like client dinners and entertainment functions, and help us to bring in new revenue partnerships. If you like to entertain, this is a great opportunity for you. 

Commission

2.5% on all data hosted in Relativity

1% on all data hosted in RelativityOne

 

This is a remote position; must have JD and active bar cert - required. This role is 1099, with time commitment based only on your availability. 

Who We Are

In business since 1997 with over 1,800 employees, IST Management is a business process outsourcing company with operations in over 38 cities across the U.S. We provide a range of services including e-Discovery processing and hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a tool-agnostic Relativity Certified Provider. 

We've been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation's Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation's Department of Defense and have committed to Hiring Our Heroes' mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

You can check out istmanagement.com for more info on us!

Responsibilities

Responsibilities include:

  • Advocate for IST Management, working alongside the C suite and executive sales team to network with your contacts, organize events, and help us to bring in new revenue partnerships
  • Coordinate with team to plan/execute outings, dinners, entertainment functions, etc.
  • Support growth initiatives such as acquisitions, financing, and partnerships
Qualifications

Must have authorization to work for any employer in the United States. 

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

Employment Type: FULL_TIME

What IST Management employees say

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Benefits

Hours and flexibility

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