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Remote Mac Support Jobs in Chicago, IL (NOW HIRING)

Personal Branding, Inc

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Client Services Coordinator - Remote

Chicago, IL · Remote

$33K - $85K/yr

A laptop or desktop computer running Windows 11 or Mac OS (recent version) * High-speed broadband ... Ongoing coaching, support, and mentorship * Opportunities for advancement within a growing ...

Directive

B2B Marketing Manager(Remote US)

Chicago, IL · Remote

$80K - $85K/yr

... Support the Whole Person: 🧠 Mental - Access to certified therapists through Spring Health ... In this role, you will be required to operate a laptop computer (PC or Mac available), computer ...

Glantz

Junior Graphic Designer

Evanston, IL · Remote

$20.75 - $27.75/hr

Support various projects under senior team guidance * Assist with designs using Adobe Creative ... Mac / PC proficiency Benefits Check out our benefits such as: * Fully remote with local teamwork ...

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All JobsMac Support JobsRemote Mac Support JobsRemote Mac Support Jobs in Chicago, IL

Remote Mac Support information

See Chicago, IL salary details

$10

$27

$47

How much do remote mac support jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for remote mac support in Chicago, IL is $27.81, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $31.68 per hour, depending on experience, location, and employer.

What is Remote Mac Support?

Remote Mac Support refers to technical assistance provided for Apple Mac computers via the internet, rather than in person. Technicians connect to a user's Mac remotely to diagnose and resolve issues, install software, perform updates, and offer guidance. This service is popular for its convenience, allowing users to get help without bringing their device to a physical location. It is commonly used by both individuals and businesses to maintain smooth operation of their Mac systems.

What are the key skills and qualifications needed to thrive as a Remote Mac Support specialist, and why are they important?

To thrive as a Remote Mac Support specialist, you need strong expertise in macOS troubleshooting, hardware diagnostics, and network connectivity, usually supported by relevant IT certifications like Apple Certified Support Professional (ACSP). Familiarity with remote assistance tools such as TeamViewer, Apple Remote Desktop, and ticketing systems like Zendesk is typically required. Excellent communication, patience, and problem-solving skills help build trust and effectively guide users through technical issues. These abilities ensure efficient resolution of user problems, high customer satisfaction, and smooth operation in a remote support environment.

What are common challenges faced when providing remote Mac support, and how can they be addressed?

A key challenge in remote Mac support is diagnosing issues without physical access to the device, which can make troubleshooting hardware problems or network connectivity more complex. Using reliable remote desktop tools and clear communication with users can help overcome these obstacles. Additionally, staying updated on the latest macOS updates and common compatibility issues is essential. Building rapport with clients and guiding them step-by-step ensures smoother support sessions and increases user satisfaction.
What are the most commonly searched types of Mac Support jobs in Chicago, IL? The most popular types of Mac Support jobs in Chicago, IL are:
What are popular job titles related to Remote Mac Support jobs in Chicago, IL? For Remote Mac Support jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Remote Mac Support jobs in Chicago, IL look for? The top searched job categories for Remote Mac Support jobs in Chicago, IL are:
Remote Mac Support jobs near you
Infographic showing various Remote Mac Support job openings in Chicago, IL as of July 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% Remote job distribution, with an average salary of $57,843 per year, or $27.8 per hour.

Client Services Coordinator - Remote

Personal Branding, Inc

Chicago, IL • Remote

$33K - $85K/yr

Contractor

Posted 16 days ago

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Job description

Are you a polished communicator who enjoys building relationships and helping clients find the right services?


Our client is seeking motivated professionals to join its growing client services team. Our client is a leading professional association for women, connecting and empowering members across industries, backgrounds, and geographic regions.


The organization receives thousands of client inquiries each week. As a Client Services Coordinator, you will follow up with prospective members, conduct brief qualifying interviews, explain available membership options, and assist qualified applicants with signing up.


Position Overview:


  • Location: Remote/work from home
  • Schedule: Monday through Friday, 9:00 AM–6:00 PM EST
  • Employment Type: Full-time, Contract


This is a phone-based client services and enrollment role. Successful candidates will be comfortable spending most of the workday speaking with prospective members.


Key Responsibilities:


  • Contact prospective clients and schedule appointments
  • Conduct brief qualifying interviews
  • Build rapport and develop professional client relationships
  • Explain product programs, services, and benefits
  • Guide qualified applicants through the enrollment process
  • Convert qualified prospects into clients using a consultative, soft-close approach
  • Follow up with current clients and maintain ongoing relationships
  • Provide responsive, professional service
  • Accurately manage daily leads and client communications


Qualifications:


  • At least two years of professional work experience
  • Fluent English communication skills
  • Strong verbal, interpersonal, and relationship-building abilities
  • Professional, articulate, and confident phone presence
  • Excellent organization, focus, and time-management skills
  • Positive attitude and strong work ethic
  • Comfortable working independently in a remote environment
  • Basic computer and internet proficiency
  • Coachable, goal-oriented, and motivated to succeed
  • Previous sales, client services, or customer engagement experience is preferred but not required
  • An entrepreneurial mindset is a plus


Work-From-Home Requirements


Candidates must have:


  • A laptop or desktop computer running Windows 11 or Mac OS (recent version)
  • High-speed broadband internet with a minimum upload and download speed of 10+ Mbps
  • A wired USB headset with attached mic
  • A quiet, dedicated home workspace


Tablets, Chromebooks, and mobile internet connections are not compatible with this position.


Compensation and Benefits:


  • Competitive base salary based on experience
  • Daily, weekly, and monthly commissions, bonuses, and performance incentives
  • Typical annual earnings of $50,000–$80,000, including variable compensation
  • Top performers may earn ~$100,000 or more annually
  • Conditional paid training
  • Ongoing coaching, support, and mentorship
  • Opportunities for advancement within a growing organization


Why This Role?


This position offers the flexibility of working from home while connecting with accomplished professionals across the United States and Canada. You will join a supportive, growing organization that values strong client relationships, professional development, and performance.


Apply today by submitting your resume for consideration.