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Remote Loyalty Program Jobs in Baltimore, MD (NOW HIRING)

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Remote Loyalty Program information

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How much do remote loyalty program jobs pay per year?

As of Aug 6, 2026, the average yearly pay for remote loyalty program in Baltimore, MD is $52,027.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $59,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote loyalty program manager, and why are they important?

To excel as a Remote Loyalty Program Manager, you need a strong background in marketing, data analysis, and customer relationship management, often supported by a degree in marketing, business, or a related field. Familiarity with CRM software (such as Salesforce), loyalty program platforms, and data analytics tools is typically required. Excellent communication, problem-solving, and organizational skills help build member engagement and manage cross-functional projects. These competencies ensure effective program execution, drive customer retention, and help achieve business objectives in a virtual environment.

What is a remote loyalty program specialist?

A Remote Loyalty Program specialist is a professional who manages and enhances customer loyalty programs for a company while working remotely. They are responsible for designing, implementing, and analyzing rewards programs to engage and retain customers. Their tasks may include data analysis, customer communication, and collaborating with marketing teams to improve program effectiveness. Working remotely, they use digital tools to coordinate activities and monitor program performance. This role is essential for businesses aiming to build strong, long-lasting customer relationships.

What are some common challenges faced by professionals working in remote loyalty program roles, and how can they overcome them?

Professionals in remote loyalty program roles often encounter challenges such as maintaining clear communication with cross-functional teams, staying aligned with evolving customer expectations, and tracking program performance across digital platforms. To overcome these, it's important to leverage collaborative tools, establish regular check-ins with team members, and use analytics software to monitor key metrics. Staying proactive with customer feedback and market trends also helps ensure the loyalty program remains relevant and effective while working remotely.
What are the most commonly searched types of Loyalty Program jobs in Baltimore, MD? The most popular types of Loyalty Program jobs in Baltimore, MD are:
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What cities near Baltimore, MD are hiring for Remote Loyalty Program jobs? Cities near Baltimore, MD with the most Remote Loyalty Program job openings:
Remote Loyalty Program jobs near you

Regional Account Manager - SFNC - Delaware/East Shore

James Hardie

Baltimore, MD • Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

James Hardie rating

8.2

Company rating: 8.2 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

87th of 536 rated manufacturers

Job description

James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie, TimberTech, AZEK Exteriors, Versatex, fermacell, and StruXure.
With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we're united by our purpose of Building a Better Future for All through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities.
For more information, visit www.jameshardie.com.

Summary

Role Summary: 
The Regional Account Manager (RAM), Exterior Products reports to the District Sales Manager and
works with a regional team of sellers. The Exteriors RAM has the objective of owning downstream 
demand for exterior products within an assigned segment. The role is responsible for defending 
business, gaining customer wallet share, while driving material conversion and growing market 
share, expanding premium product adoption. The role regularly executes district plans and 
partners with Channel Manager and field teams to convert demand into sustained territory growth.

Location: Remote/Home Office - Delaware / East Shore

What You'll Do:

Key Responsibilities:

  • Account Management/Business Development
  • Build and maintain strong, longterm relationships with key customer accounts 
    through consistent engagement, responsiveness, and valueadded support.
  • Serve as the primary point of contact for assigned accounts, ensuring customer 
    satisfaction and loyalty.
  • Identify opportunities to expand product adoption, increase share of wallet, and 
    introduce new solutions that align with customer needs.
  • Develop structured account plans and execute growth targets for each key account.
  • Conduct regular business reviews with accounts to assess goals, performance, 
    challenges, and future needs.
  • Translate customer feedback into internal recommendations for product, pricing, 
    service, or process improvements.
  • Maintain account profiles, activity logs, and pipeline opportunities in CRM tools.
  • Use data to forecast account performance, identify trends, and prioritize actions.

Drive Demand for All Products

  • Drives downstream demand with contractors across both Exteriors and Outdoor 
    Living products
  • Enables cross-selling opportunities to support Channel Managers
  • Builds long-term contractor relationships through ongoing account engagement 
    and tailored product solutions, while driving material conversion with contractors, 
    and supporting other regional growth priorities.

Manage Dealer Relationships

  • Acts as the primary dealer relationship owner for assigned accounts, ensuring 
    alignment to James Hardie priorities and enabling effective cross-sell execution
  • Partners with dealers to launch campaigns, train sales teams, and connect 
    contractor demand to dealer programs

Execute Market Segment Specialization

  • Executes against defined sub-specialization (single family repair/remodel, single 
    family new construction, or multi-family new construction) by partnering to provide 
    product value that aligns with regional growth objectives
  • Ability to tailor engagement and messaging to segment-specific needs

Territory Planning/Execution

  • Develops and executes a territory plan that translates regional priorities into daily
    activity.
  • Manages pipeline, targeting, and follow-up to ensure consistent execution against 
    demand-generation goals and adjusts approach based on performance and market 
    feedback.
 
What You'll Bring:
 

Core Competencies:

  • Sales Expertise: Willingness and ability to cultivate relationships, grow networks, nurture 
    leads, and passion to identify targets. Ability to negotiate and collaborate with business 
    leaders to achieve an ideal outcome. Strong understanding of sales processes, sales 
    funnel management, and sales practices. Knowledgeable of market segmentation and go[1]to-market strategies. Familiar with Customer Relationship Management systems to aid in organization and planning.
  • Business Consultation: Strong business/financial acumen, preferably regarding the 
    construction industry. Understanding business (builder/dealer/installer) financials 
    (margins, turns, labor optimization), market opportunity and dynamics to advise partners 
    for mutual growth. Flexibility to identify and attend key activities within assigned territory 
    while being accountable to a priority-based schedule with prospective customers. 
  • Communication/Influence: Ability to influence internal and external stakeholders and 
    advocate for JHBP, effectively building relationships at all levels of an organization. Able to 
    present in front of large groups and convey messages in a captivating manner. Familiar with 
    key communication tools (DISC, SLII, etc.).
  • Building Products Knowledge: Familiar with of basic construction practices with the 
    ability to understand residential construction process. Learns James Hardie product line, 
    including features, applications, installation considerations, and value drivers across 
    residential and commercial projects.

Candidate Requirements:
Bachelor's degree or equivalent experience required. 
3+ years of progressive sales experience with a high-level of organization, discipline, and 
self-structure, preferably within the building products industry.
1+ years of experience working with a Customer Relationship Management system 
(Salesforce, HubSpot, Zoho, etc.) 
Ability to travel outside of local market up to 50% of the time
Valid driver's license is required, and employment is contingent upon maintaining a 
satisfactory Motor Vehicle Record that meets the Company's driving eligibility standards

What You'll Receive:

As of the date of this posting, a good faith estimate of the current pay scale for this position is $71,300 to $95,000. Placement in the range depends on several factors such as experience, skills, geography and internal equity and may change over time. This position qualifies for benefits and you will be eligible to participate in a bonus plan.

At James Hardie, we recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.

  • Compensation: competitive salary and bonus eligibility
  • Insurance: day-one health coverage medical, dental, vision, life insurance
  • Paid Time Off: vacation and company holidays
  • Retirement: 401(k) with 6% match
  • Investments: Employee Stock Purchase plan (ESP)
  • Work-Life Balance: parental leave, wellness programs
  • Purpose. Impact. Community: Sustainability Initiatives | James Hardie 

#LI-TF1

James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.
James Hardie will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

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