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Loyalty Program Manager Jobs in Baltimore, MD (NOW HIRING)

BCT LLC

Program Integrator II

Laurel, MD · On-site

This Program Integrator II shall assist individual program managers, initiative leads, and PEO ... Humility, Respect, Integrity, Loyalty, Kindness, Gratitude, Innovation, and Initiative. These ...

Bct Llc

Program Integrator II

Laurel, MD · On-site

$111 - $158/hr

This Program Integrator II shall assist individual program managers, initiative leads, and PEO ... Humility, Respect, Integrity, Loyalty, Kindness, Gratitude, Innovation, and Initiative. These ...

BCT, LLC

Program Integrator II

Laurel, MD · On-site

This Program Integrator II shall assist individual program managers, initiative leads, and PEO ... Humility, Respect, Integrity, Loyalty, Kindness, Gratitude, Innovation, and Initiative. These ...

Bct Llc

Program Integrator (PI) 3 (SRN)

Annapolis, MD · On-site

$165 - $190/hr

This Program Integrator 3 shall assist individual program managers, initiative leads, and PEO ... Humility, Respect, Integrity, Loyalty, Kindness, Gratitude, Innovation, and Initiative. These ...

BCT LLC

Program Integrator II

Laurel, MD · On-site

This Program Integrator II shall assist individual program managers, initiative leads, and PEO ... Humility, Respect, Integrity, Loyalty, Kindness, Gratitude, Innovation, and Initiative. These ...

BCT LLC

Program Integrator (PI) 3

Fort George G Meade, MD · On-site

$165K - $190K/yr

This Program Integrator 3 shall assist individual program managers, initiative leads, and PEO ... Humility, Respect, Integrity, Loyalty, Kindness, Gratitude, Innovation, and Initiative. These ...

New

BCT LLC

Program Integrator (PI) 3

Fort George G Meade, MD · On-site

$165K - $190K/yr

This Program Integrator 3 shall assist individual program managers, initiative leads, and PEO ... Humility, Respect, Integrity, Loyalty, Kindness, Gratitude, Innovation, and Initiative. These ...

New

BCT, LLC

Program Integrator III TS/SCI Poly

Laurel, MD · On-site

$165K - $190K/yr

This Program Integrator III will assist individual program managers, initiative leads, and PEO ... Humility, Respect, Integrity, Loyalty, Kindness, Gratitude, Innovation, and Initiative. These ...

BCT LLC

Program Integrator III TS/SCI Poly

Laurel, MD

$165K - $190K/yr

This Program Integrator III will assist individual program managers, initiative leads, and PEO ... Humility, Respect, Integrity, Loyalty, Kindness, Gratitude, Innovation, and Initiative. These ...

BCT LLC

Program Integrator III TS/SCI Poly

Laurel, MD

$165K - $190K/yr

This Program Integrator III will assist individual program managers, initiative leads, and PEO ... Humility, Respect, Integrity, Loyalty, Kindness, Gratitude, Innovation, and Initiative. These ...

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All JobsLoyalty Program JobsLoyalty Program Manager JobsLoyalty Program Manager Jobs in Baltimore, MD

Loyalty Program Manager information

See Baltimore, MD salary details

$38.3K

$106.8K

$156K

How much do loyalty program manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for loyalty program manager in Baltimore, MD is $106,777.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,000.00 and $131,700.00 per year, depending on experience, location, and employer.

What does a loyalty program manager do?

A Loyalty Program Manager is responsible for designing, implementing, and managing customer loyalty programs that encourage repeat business and foster customer engagement. They analyze customer data, develop strategies to improve customer retention, and coordinate with marketing, sales, and IT teams to ensure the program's success. Additionally, they monitor program performance, handle customer feedback, and make adjustments to maximize effectiveness and customer satisfaction.

What are the key skills and qualifications needed to thrive as a loyalty program manager, and why are they important?

To thrive as a Loyalty Program Manager, you need expertise in marketing strategy, data analysis, and customer relationship management, typically supported by a degree in marketing or business. Familiarity with CRM platforms, loyalty program software, and analytics tools like Salesforce, Tableau, or Excel is essential. Strong interpersonal skills, creativity, and the ability to interpret consumer insights help you design engaging programs and foster customer loyalty. These skills are crucial for building effective loyalty initiatives that drive customer retention and business growth.

How does a loyalty program manager typically collaborate with marketing and customer service teams?

A Loyalty Program Manager works closely with marketing teams to design and execute campaigns that drive customer engagement and retention. They also coordinate with customer service teams to ensure smooth program enrollment, address member inquiries, and resolve any issues quickly. This cross-functional collaboration ensures that the loyalty program aligns with broader business objectives and delivers a seamless experience for members. Effective communication and project management skills are key to managing these partnerships and achieving program goals.

What is the difference between Loyalty Program Manager vs Customer Relationship Manager?

AspectLoyalty Program ManagerCustomer Relationship Manager
Primary FocusDesigning and managing loyalty programs to retain customersBuilding and maintaining overall customer relationships and satisfaction
Skills & CertificationsMarketing, data analysis, CRM tools, loyalty program platformsCustomer service, communication, CRM software, sales skills
Work EnvironmentMarketing teams, loyalty platforms, retail or hospitality sectorsSales departments, customer service centers, various industries

While both roles focus on customer engagement, the Loyalty Program Manager specializes in creating and managing loyalty initiatives to boost retention, whereas the Customer Relationship Manager oversees overall customer satisfaction and relationship building. The roles often overlap but serve distinct strategic purposes within organizations.

Which brands have the best loyalty programs?

Loyalty Program Managers evaluate brands with strong loyalty programs such as Starbucks, Amazon Prime, and Sephora, which offer extensive rewards, personalized experiences, and easy-to-use digital platforms. These programs often feature tiered rewards, mobile app integration, and data analytics to enhance customer retention. Skills in data analysis, customer engagement, and program design are essential for success in managing such programs.

What are the most commonly searched types of Loyalty Program jobs in Baltimore, MD?

The most popular types of Loyalty Program jobs in Baltimore, MD are:

What are popular job titles related to Loyalty Program Manager jobs in Baltimore, MD?

For Loyalty Program Manager jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Loyalty Program Manager jobs in Baltimore, MD look for?

The top searched job categories for Loyalty Program Manager jobs in Baltimore, MD are:

Loyalty Program Manager jobs near you
Infographic showing various Loyalty Program Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $106,777 per year, or $51.3 per hour.

Program Integrator II

BCT LLC

Laurel, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

BCT LLC is seeking a Program Integrator II. The ideal candidate must possess an active TS/SCI w/Poly. This position is located in Laurel and Annapolis Junction.

A career at BCT LLC means being part of something bigger than yourself. Our success comes from the dedication of our people and their commitment to delivering meaningful solutions for our customers and their missions. If youre looking for a supportive, team-oriented workplace where collaboration and shared success matter, we invite you to explore a career with BCT LLC.

About the job:

This Program Integrator II shall assist individual program managers, initiative leads, and PEO leadership with monitoring and reporting on the overall health of programs, initiatives, and/or a portfolio. Perform holistic analysis across multiple contracts and government activities to identify cost, schedule and performance concerns for a program or initiative. Perform cross-program analysis to assist in responding to Investment Portfolio (IP) actions and producing execution reports. Draft acquisition and program documents such as TTOs, Statements of Work (SOWs), Program Management Plans (PMPs), Risk Management Plans, program schedules, Technical CICA memorandums, and Acquisition Strategies. Prepare presentations to report analysis findings as well as program/portfolio status..

Job Description:

  • Assist the customer to manage the funding and requirements of multiple service IT systems.
  • Provide support developing Program Status briefing, SpendPlan, UFR, and others to multiple agency leadership levels up to Deputy CIO.

Qualification requirements include:

  • Eight (8) years of demonstrated combined experience in DoD/IC program management, contract management, and/or financial management.

  • Bachelors Degree with a business focus or technical focus is required.

  • In lieu of a degree, Project Management Institute PMP certification, Certified Federal Contracts Manager (CFCM) certification, or DAWIA Level II in any focus area, and an additional three (3) years of directly related experience for a total of eleven (11) years may be substituted.

  • In lieu of certification, an additional two (2) years of directly related experience for a total of thirteen (13) years may be substituted.

  • Intermediate proficiency with MS Excel is required to include demonstrated use of pivot tables, slicers, and pivot charts.

Salary Range: 111,000-158,000

The above salary range represents a general guideline; however, BCT-LLC considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

What We Offer

Very competitive 401(k) Plan with Matching Contributions

Independent 401(k) and Investment Advisory Services

BCT-Funded Health Savings Account (HSA)

Health/Dental/Vision Coverage

Competitive PTO & Federal Holiday package

Life/AD&D/Disability Coverage paid 100% by BCT

Generous Employee Referral Program

Tuition/Training Reimbursement

Gym Membership Program

Pet Adoption Program

Several Scholarship Opportunities- available to BCT family members/dependents

Our Story

Founded in 2006, BCT LLC is a small business built on a strong foundation of core values: Humility, Respect, Integrity, Loyalty, Kindness, Gratitude, Innovation, and Initiative. These principles guide everything we do and drive our commitment to delivering exceptional service to every customer.

Headquartered in Annapolis Junction, Maryland, BCT proudly supports clients throughout the DMV region and beyond. With more than 70 years of combined experience supporting National Security missions, our leadership brings deep expertise, insight, and dedication to the work we do. At BCT, our employees are at the heart of our success. Team members benefit from a highly supportive, hands-on home-office staff and leadership that is genuinely invested in their growth, well-being, and long-term success. Simply put, BCT delivers the small-business experience unlike any othercome see the difference.

BCT LLC is proud to be an Equal Opportunity Employer. All facets of employment, including the decision to hire, promote, discipline, or discharge, will be based solely on merit & business need. Candidates and Employees will never be subject to discrimination on the basis of race, color, religion, age, genetic information, or any other status protected under federal, state, or local law.

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