Director of Grid Services
Menasha, WI · On-site +1
S. energy markets and evaluate entry opportunities in regions served by grid operators such as PJM ... participation and remote control capabilities. * Lead development of predictive analytics ...
Menasha, WI · On-site +1
S. energy markets and evaluate entry opportunities in regions served by grid operators such as PJM ... participation and remote control capabilities. * Lead development of predictive analytics ...
Menasha, WI · On-site +1
S. energy markets and evaluate entry opportunities in regions served by grid operators such as PJM ... participation and remote control capabilities. * Lead development of predictive analytics ...
Appleton, WI · On-site +1
$99K - $159K/yr
This is a full-time, salaried position that is eligible for Flex Time as well as remote/hybrid ... We're 400+ team members strong, operating as one cohesive MSA. * Passion & Purpose - We're ...
Appleton, WI · On-site +1
$99K - $159K/yr
This is a full-time, salaried position that is eligible for Flex Time as well as remote/hybrid ... We're 400+ team members strong, operating as one cohesive MSA. * Passion & Purpose - We're ...
Kiel, WI · On-site +1
$99K - $159K/yr
This is a full-time, salaried position that is eligible for Flex Time as well as remote/hybrid ... We're 400+ team members strong, operating as one cohesive MSA. * Passion & Purpose - We're ...
Kiel, WI · On-site +1
$99K - $159K/yr
This is a full-time, salaried position that is eligible for Flex Time as well as remote/hybrid ... We're 400+ team members strong, operating as one cohesive MSA. * Passion & Purpose - We're ...
$6.29 - $10.33
2% of jobs
$13.13 is the 25th percentile. Wages below this are outliers.
$10.33 - $14.37
33% of jobs
The median wage is $17.20 / hr.
$14.37 - $18.41
21% of jobs
$18.41 - $22.45
5% of jobs
$25.11 is the 75th percentile. Wages above this are outliers.
$22.45 - $26.50
20% of jobs
$26.50 - $30.54
5% of jobs
$30.54 - $34.58
9% of jobs
$34.58 - $38.62
2% of jobs
$38.62 - $42.66
2% of jobs
$42.66 - $46.70
0% of jobs
$46.70 - $50.75
0% of jobs
$6
$22
$50
A typical day for a Remote Live Chat Operator involves managing multiple live chat conversations simultaneously, assisting customers with their questions, solving issues, and documenting each interaction within the company’s customer service system. You’ll often collaborate with team members or escalate complex cases to supervisors, but most interactions will be independently managed. The role usually follows a structured schedule, though shift flexibility may be available, and requires consistent focus to maintain quick response times. Regular communication with your remote team and ongoing training sessions are common, ensuring you stay up-to-date on products, services, and best practices.
To thrive as a Remote Live Chat Operator, you need strong written communication skills, fast and accurate typing, and proficiency in using computers or customer service platforms, often proven by a high school diploma or equivalent. Familiarity with live chat software such as Zendesk, Intercom, or Freshdesk is beneficial, and previous customer service experience or certifications can be an advantage. Excellent problem-solving abilities, patience, and a customer-oriented attitude help candidates excel in this role. These skills are vital for promptly resolving inquiries, ensuring customer satisfaction, and maintaining productivity in a remote environment.
A Remote Live Chat Operator is responsible for assisting customers through online chat platforms. They handle inquiries, provide support, and help resolve issues in real time, all while working from a remote location. This role requires strong typing skills, clear communication, and the ability to multitask efficiently. Many companies use live chat operators to improve customer service and enhance user experience.
Full-time
Posted 22 days ago
8.7
Based on 51 frontline employees who took The Breakroom Quiz
50th of 356 rated engineering
Get the full story on Breakroom
Sourced by ZipRecruiter
Construction
1,001 - 5,000 Employees
Menasha, WI, US
1972