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Remote Live Chat Agent Jobs in Appleton, WI (NOW HIRING)

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How much do remote live chat agent jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote live chat agent in Appleton, WI is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $12.12 and $23.80 per hour, depending on experience, location, and employer.

What is a remote live chat agent?

A Remote Live Chat Agent is responsible for assisting customers via live chat, providing support, answering inquiries, and troubleshooting issues in real time. This role typically involves handling multiple conversations at once, maintaining a professional and friendly tone, and ensuring customer satisfaction. Agents usually work from home, requiring a reliable internet connection and strong typing skills. Many positions offer flexible hours, making it a great option for those looking for remote work opportunities.

What does a remote live chat agent do?

A typical day as a Remote Live Chat Agent involves logging in to the company's chat platform, responding to questions from customers in real time, and resolving issues effectively and efficiently. You may be required to manage several chat conversations simultaneously while maintaining a friendly and professional tone. Collaboration with other team members or departments often occurs virtually through chat or email to escalate complex issues or gather information. Success in this role depends on quick thinking, adaptability, and delivering a positive customer experience throughout each interaction.

What are the key skills and qualifications needed to thrive in the remote live chat agent position, and why are they important?

To thrive as a Remote Live Chat Agent, you need strong written communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer support platforms, CRM software, and live chat systems is often required, and some companies may value certifications in customer service. Empathy, patience, and the ability to multitask effectively help agents provide excellent support while handling multiple chats concurrently. These skills ensure customer concerns are addressed promptly and professionally, which is crucial for maintaining customer satisfaction and loyalty.

Are remote live chat agent jobs real?

Remote live chat agent jobs are legitimate positions where individuals provide customer support through online chat platforms. These roles often require good communication skills, familiarity with chat software, and the ability to work independently from home. Many companies hire for such positions, making them a valid employment option for remote work seekers.

How do you become a remote live chat agent?

To become a remote live chat agent, candidates typically need strong communication skills, basic computer proficiency, and the ability to handle multiple chats simultaneously. Many employers require a high school diploma or equivalent, and some prefer prior customer service experience or familiarity with chat software tools. Training is often provided by the employer to familiarize new agents with company policies and chat platforms.

How much do remote live chat agents get paid?

Remote live chat agents typically earn between $12 and $20 per hour, depending on experience, industry, and company. Some roles may offer additional incentives or bonuses for performance, and familiarity with chat software can be advantageous.

What job categories do people searching Remote Live Chat Agent jobs in Appleton, WI look for?

The top searched job categories for Remote Live Chat Agent jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Remote Live Chat Agent jobs?

Cities near Appleton, WI with the most Remote Live Chat Agent job openings:

Remote Live Chat Agent jobs near you
Infographic showing various Remote Live Chat Agent job openings in Appleton, WI as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution, with an average salary of $42,738 per year, or $20.5 per hour.

Health Insurance Sales Agent - Contract - $20/hr

Gallagher

Appleton, WI • Remote

$20/hr

Full-time

Medical

Re-posted 3 days ago

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

211th of 310 rated insurance

Job description

Introduction
Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

Are you an experienced sales person with a L&H License? If so, then our Health Insurance Sales Agent role is for you!

Position Summary:

We are looking to bring on dedicated, driven individuals to join our team that sells Individual/Family Health plans through ACA (Affordable Care Act).

  • $20/hr plus bonuses 
  • 100% fully remote. Equipment provided.
  • Work Schedule: M - F with some weekends required during peak periods. (Hours will vary after training depending on need)
  • Ideal candidate is someone with any type of sales experience and an insurance license in Life/Health.

How you'll make an impact
  • Manage inbound calls from individuals inquiring about ACA individual and/or family health plans.
  • Identify clients’ needs and match solutions to those needs.
  • Provide quotes using our sales systems and carrier quoting tools.
  • Provide excellent customer service to include a positive relationship between prospective members and Gallagher.

About You

Required:

  • Minimum high school diploma or 1-2 years related experience.

Qualifications:

  • High School Diploma or Equivalent.
  • Must have an Active Accident/Health Insurance License in your state of residency.
  • Ability to get appointed as a licensed sales agent by multiple insurance carriers or released if already appointed. (UHC, CIGNA, OSCAR, BRIGHT, Golden Rule, Surebridge, Optimed, Pivot Health, National General, etc).
  • Demonstrates proficiency with Sales systems.
  • Effective verbal and written communication skills.

#Contingent


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Required:

  • Minimum high school diploma or 1-2 years related experience.

Qualifications:

  • High School Diploma or Equivalent.
  • Must have an Active Accident/Health Insurance License in your state of residency.
  • Ability to get appointed as a licensed sales agent by multiple insurance carriers or released if already appointed. (UHC, CIGNA, OSCAR, BRIGHT, Golden Rule, Surebridge, Optimed, Pivot Health, National General, etc).
  • Demonstrates proficiency with Sales systems.
  • Effective verbal and written communication skills.

#Contingent

Education:UNAVAILABLEEmployment Type: FULL_TIME

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