At Capital Credit Union, we're always looking to connect with talented individuals who are ... Whether you're interested in member service, lending, operations, finance, technology, marketing ...
At Capital Credit Union, we're always looking to connect with talented individuals who are ... Whether you're interested in member service, lending, operations, finance, technology, marketing ...
Credit Trainee
Appleton, WI · On-site
Credit Trainee Since 1953, Ferguson has been a source of quality supplies for a variety of ... Ability and desire to work in a fast paced, customer service driven company with a strong desire to ...
Credit Trainee
Appleton, WI · On-site
Credit Trainee Since 1953, Ferguson has been a source of quality supplies for a variety of ... Ability and desire to work in a fast paced, customer service driven company with a strong desire to ...
Customer Service Team Member
Appleton, WI · On-site
$15.25 - $20.75/hr
Customer Service Team Member At Fleet Farm, providing the best customer service is our priority. If ... Process and handle monetary transactions including cash, check, gift card, credit/debit card, etc.
Customer Service Team Member
Appleton, WI · On-site
$15.25 - $20.75/hr
Customer Service Team Member At Fleet Farm, providing the best customer service is our priority. If ... Process and handle monetary transactions including cash, check, gift card, credit/debit card, etc.
Customer Service Representative
Brillion, WI · On-site
$15.75 - $21.50/hr
AriensCo is looking for a Customer Service Representative to serve as a key point of contact ... Credit card order processing and all processes related to these transactions * Actively attend and ...
Customer Service Representative
Brillion, WI · On-site
$15.75 - $21.50/hr
AriensCo is looking for a Customer Service Representative to serve as a key point of contact ... Credit card order processing and all processes related to these transactions * Actively attend and ...
Customer Service Representative
Brillion, WI · On-site
$15.75 - $21.50/hr
AriensCo is looking for a Customer Service Representative to serve as a key point of contact ... Credit card order processing and all processes related to these transactions * Actively attend and ...
Customer Service Representative
Brillion, WI · On-site
$15.75 - $21.50/hr
AriensCo is looking for a Customer Service Representative to serve as a key point of contact ... Credit card order processing and all processes related to these transactions * Actively attend and ...
Customer Service Representative
Brillion, WI · Hybrid
$15.75 - $21.50/hr
AriensCo is looking for a Customer Service Representative to serve as a key point of contact ... Credit card order processing and all processes related to these transactions * Actively attend and ...
Customer Service Representative
Brillion, WI · Hybrid
$15.75 - $21.50/hr
AriensCo is looking for a Customer Service Representative to serve as a key point of contact ... Credit card order processing and all processes related to these transactions * Actively attend and ...
Customer Service Cashier
Oshkosh, WI · On-site
$12.75 - $16.75/hr
SUMMARY Provide excellent and accurate customer service to customers at all times under the ... Process cash and debit/credit card transactions, special orders, in-store charges, membership sign ...
Customer Service Cashier
Oshkosh, WI · On-site
$12.75 - $16.75/hr
SUMMARY Provide excellent and accurate customer service to customers at all times under the ... Process cash and debit/credit card transactions, special orders, in-store charges, membership sign ...
Customer Service Representative
Appleton, WI · On-site
$15.25 - $20.75/hr
... credit card and gift card transactions; verify age for alcohol purchases. • Answer questions from customers and make menu recommendations. • Monitor that all orders are read within Company quote ...
Customer Service Representative
Appleton, WI · On-site
$15.25 - $20.75/hr
... credit card and gift card transactions; verify age for alcohol purchases. • Answer questions from customers and make menu recommendations. • Monitor that all orders are read within Company quote ...
Customer Service Member
Appleton, WI · On-site
$15/hr
Assisting customers ordering at the kiosk or drive thru * Some basic cleaning tasks such as ... Some entry level cashier and credit card functions Qualifications (we will teach you all the ...
Customer Service Member
Appleton, WI · On-site
$15/hr
Assisting customers ordering at the kiosk or drive thru * Some basic cleaning tasks such as ... Some entry level cashier and credit card functions Qualifications (we will teach you all the ...
Customer Service Member
Neenah, WI · On-site
$15/hr
Assisting customers ordering at the kiosk or drive thru * Some basic cleaning tasks such as ... Some entry level cashier and credit card functions Qualifications (we will teach you all the ...
Customer Service Member
Neenah, WI · On-site
$15/hr
Assisting customers ordering at the kiosk or drive thru * Some basic cleaning tasks such as ... Some entry level cashier and credit card functions Qualifications (we will teach you all the ...
Customer Service Member
Kaukauna, WI · On-site
$15/hr
Assisting customers ordering at the kiosk or drive thru * Some basic cleaning tasks such as ... Some entry level cashier and credit card functions Qualifications (we will teach you all the ...
Customer Service Member
Kaukauna, WI · On-site
$15/hr
Assisting customers ordering at the kiosk or drive thru * Some basic cleaning tasks such as ... Some entry level cashier and credit card functions Qualifications (we will teach you all the ...
Customer Service Member
Appleton, WI · On-site
$15/hr
Assisting customers ordering at the kiosk or drive thru * Some basic cleaning tasks such as ... Some entry level cashier and credit card functions Qualifications (we will teach you all the ...
Customer Service Member
Appleton, WI · On-site
$15/hr
Assisting customers ordering at the kiosk or drive thru * Some basic cleaning tasks such as ... Some entry level cashier and credit card functions Qualifications (we will teach you all the ...
Customer Service
Oshkosh, WI · On-site
Customer Planning & Service Director The Director of Customer Planning & Service leads an integrated Supply Chain organization dedicated to delivering exceptional customer service, optimizing ...
Customer Service
Oshkosh, WI · On-site
Customer Planning & Service Director The Director of Customer Planning & Service leads an integrated Supply Chain organization dedicated to delivering exceptional customer service, optimizing ...
The Director of Customer Planning & Service leads an integrated Supply Chain organization dedicated to delivering exceptional customer service, optimizing inventory and driving critical business ...
The Director of Customer Planning & Service leads an integrated Supply Chain organization dedicated to delivering exceptional customer service, optimizing inventory and driving critical business ...
The Director of Customer Planning & Service leads an integrated Supply Chain organization dedicated to delivering exceptional customer service, optimizing inventory and driving critical business ...
The Director of Customer Planning & Service leads an integrated Supply Chain organization dedicated to delivering exceptional customer service, optimizing inventory and driving critical business ...
Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. * Ensure all services are completed with a high degree of quality and meets the needs of the ...
Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. * Ensure all services are completed with a high degree of quality and meets the needs of the ...
Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. * Ensure all services are completed with a high degree of quality and meets the needs of the ...
Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. * Ensure all services are completed with a high degree of quality and meets the needs of the ...
Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. * Ensure all services are completed with a high degree of quality and meets the needs of the ...
Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. * Ensure all services are completed with a high degree of quality and meets the needs of the ...
Customer Planning & Service Director
Oshkosh, WI · On-site
$120 - $160/hr
Role Overview The Director of Customer Planning & Service leads an integrated Supply Chain organization dedicated to delivering exceptional customer service, optimizing inventory and driving critical ...
Customer Planning & Service Director
Oshkosh, WI · On-site
$120 - $160/hr
Role Overview The Director of Customer Planning & Service leads an integrated Supply Chain organization dedicated to delivering exceptional customer service, optimizing inventory and driving critical ...
Auto Service Advisor
Oshkosh, WI · On-site
Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. * Ensure all services are completed with a high degree of quality and meets the needs of the ...
Auto Service Advisor
Oshkosh, WI · On-site
Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. * Ensure all services are completed with a high degree of quality and meets the needs of the ...
Director Credit Card Customer Service information
See Appleton, WI salary details
$100.7K is the 25th percentile. Wages below this are outliers.
$82.4K - $101.7K
26% of jobs
$101.7K - $120.9K
17% of jobs
The median wage is $129.9K / yr.
$120.9K - $140.2K
15% of jobs
$140.2K - $159.4K
13% of jobs
$169.7K is the 75th percentile. Wages above this are outliers.
$159.4K - $178.7K
8% of jobs
$178.7K - $197.9K
5% of jobs
$197.9K - $217.2K
4% of jobs
$217.2K - $236.4K
4% of jobs
$236.4K - $255.7K
3% of jobs
$255.7K - $274.9K
2% of jobs
$274.9K - $294.2K
2% of jobs
$82.4K
$152.5K
$294.2K
How much do director credit card customer service jobs pay per year?
As of Aug 28, 2026, the average yearly pay for director credit card customer service in Appleton, WI is $152,521.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,000.00 and $183,400.00 per year, depending on experience, location, and employer.
What does a director credit card customer service do?
A Director of Credit Card Customer Service oversees the operations and strategy of a credit card customer service department. This role is responsible for ensuring high levels of customer satisfaction, managing staff performance, implementing best practices, and aligning department goals with company objectives. Directors also analyze customer feedback, resolve escalated issues, and work closely with other departments to improve products and services. Their leadership is crucial in maintaining compliance with industry regulations and fostering a positive customer experience.
What are the key skills and qualifications needed to thrive as a director credit card customer service, and why are they important?
To thrive as a Director of Credit Card Customer Service, you need expertise in customer service management, deep knowledge of credit card products, and a relevant bachelor's degree or higher. Familiarity with CRM platforms, contact center technologies, and regulatory compliance tools such as PCI DSS is typically expected. Outstanding leadership, strategic problem-solving, and strong communication skills set exceptional candidates apart. These abilities ensure efficient operations, regulatory adherence, and an excellent customer experience in a highly regulated, fast-paced environment.
What are some common challenges faced by a director credit card customer service, and how can they be addressed?
A Director of Credit Card Customer Service often faces challenges such as managing high call volumes, ensuring compliance with financial regulations, and maintaining high customer satisfaction across diverse teams. To address these, it's important to implement robust training programs, leverage customer service technology for efficiency, and foster a culture of continuous improvement. Regular collaboration with compliance, product, and IT teams also helps in proactively identifying and resolving emerging issues, ultimately supporting smoother operations and team morale.
What is the difference between Director Credit Card Customer Service vs Customer Service Manager?
| Aspect | Director Credit Card Customer Service | Customer Service Manager |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree; extensive experience in credit card or financial services | Usually requires a bachelor’s degree; experience in customer service management |
| Work Environment | Corporate office, strategic planning, overseeing large teams | Call centers or customer service departments, team supervision |
| Industry Usage | Financial services, credit card companies | Various industries, including banking and retail |
| Search & Comparison Intent | Understanding leadership roles in credit card customer service | Comparing management levels in customer service |
The main difference between a Director Credit Card Customer Service and a Customer Service Manager lies in their scope and responsibilities. The director focuses on strategic oversight and leadership at a higher level within credit card companies, while the manager handles day-to-day team supervision and customer interactions. Both roles require relevant experience, but the director typically has more extensive credentials and a broader strategic focus.
What are the most commonly searched types of Credit Card Customer Service jobs in Appleton, WI?
The most popular types of Credit Card Customer Service jobs in Appleton, WI are:
What are popular job titles related to Director Credit Card Customer Service jobs in Appleton, WI?
For Director Credit Card Customer Service jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Director Credit Card Customer Service jobs in Appleton, WI look for?
The top searched job categories for Director Credit Card Customer Service jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Director Credit Card Customer Service jobs?
Cities near Appleton, WI with the most Director Credit Card Customer Service job openings:
Future Opportunities at Capital Credit Union
Green Bay, WI • On-site
Capital Credit Union
Full-time
Posted 8 days ago
Job description
At Capital Credit Union, we're always looking to connect with talented individuals who are passionate about making a difference. If you don't see a current opening that matches your experience, interests, or preferred location, we encourage you to submit your application for future consideration.
Whether you're interested in member service, lending, operations, finance, technology, marketing, human resources, or another area of our organization, we'd love to learn more about you. By joining our talent community, you'll be considered for future opportunities that align with your background and career goals.
Why Capital Credit Union?
At Capital Credit Union, we're a team committed to helping our members, team members, and communities thrive. We believe in investing in our people through professional development, career growth opportunities, meaningful work, and a culture built on collaboration, authenticity, and care.
When opportunities become available that align with your experience, a member of our Employee Experience team may reach out to discuss next steps.
Please indicate your areas of interest, preferred work location(s), and any relevant experience in your application. While submitting an application does not guarantee consideration for a specific position, it allows our team to connect with you as future opportunities arise.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Whether you're interested in member service, lending, operations, finance, technology, marketing, human resources, or another area of our organization, we'd love to learn more about you. By joining our talent community, you'll be considered for future opportunities that align with your background and career goals.
Why Capital Credit Union?
At Capital Credit Union, we're a team committed to helping our members, team members, and communities thrive. We believe in investing in our people through professional development, career growth opportunities, meaningful work, and a culture built on collaboration, authenticity, and care.
When opportunities become available that align with your experience, a member of our Employee Experience team may reach out to discuss next steps.
Please indicate your areas of interest, preferred work location(s), and any relevant experience in your application. While submitting an application does not guarantee consideration for a specific position, it allows our team to connect with you as future opportunities arise.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.