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Remote Linux Desktop Support Jobs in Washington (NOW HIRING)

Principal Support Analyst

Herndon, VA · On-site +1

$105.77K - $130K/yr

Remote-First Culture - Flexibility to work from home in your country of hire "Leave Your Way" PTO ... You will provide hands-on technical support in diverse areas-from troubleshooting desktop issues ...

Principal Support Analyst

Herndon, VA · Remote

$105.77K - $130K/yr

Remote-First Culture - Flexibility to work from home in your country of hire "Leave Your Way" PTO ... You will provide hands-on technical support in diverse areas-from troubleshooting desktop issues ...

... Us?​ ✅ Remote-First Culture - Flexibility to work from home in your country of hire​ ✅ ... You will provide hands-on technical support in diverse areas--from troubleshooting desktop issues ...

System Administrator 1

Hanover, MD · On-site +1

$78K - $250K/yr

CITIZENSHIP REQUIRED) Candidates must have basic to strong Linux skills and 5 years of Systems ... Two (2) years' experience supporting applications in the SIGINT environment. Qualification ...

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Remote Linux Desktop Support information

What are the key skills and qualifications needed to thrive as a Remote Linux Desktop Support specialist, and why are they important?

To thrive as a Remote Linux Desktop Support specialist, you need strong knowledge of Linux operating systems, troubleshooting skills, and experience with user support, often backed by relevant certifications like CompTIA Linux+ or LPIC-1. Familiarity with remote desktop tools, ticketing systems, and command-line utilities is essential for effectively resolving technical issues. Excellent communication, patience, and problem-solving abilities help you deliver clear support and build trust with remote users. These skills ensure efficient resolution of incidents, high user satisfaction, and reliable system performance in distributed work environments.

What are some common challenges faced in a Remote Linux Desktop Support role, and how can they be managed effectively?

A common challenge in Remote Linux Desktop Support is troubleshooting issues without physical access to the user's device, which can make hardware-related problems more difficult to diagnose. Additionally, users may have highly customized environments, requiring support professionals to adapt quickly to various Linux distributions and configurations. Effective communication is crucial, as clear instructions help users resolve issues remotely. Staying updated on the latest Linux tools and remote management solutions also greatly enhances problem-solving efficiency and user satisfaction.

What is a Remote Linux Desktop Support specialist?

A Remote Linux Desktop Support specialist is an IT professional who provides technical assistance and troubleshooting for Linux-based desktop systems, often working remotely. Their responsibilities include resolving software, hardware, and network issues, installing and updating Linux distributions, and guiding users through technical problems via remote tools. They may also help with system optimization, security updates, and user account management. These specialists often support end-users, businesses, or teams utilizing Linux operating systems in their daily workflow. Strong communication skills and in-depth knowledge of various Linux distributions are essential for this role.

What is the difference between Remote Linux Desktop Support vs Remote Windows Desktop Support?

AspectRemote Linux Desktop SupportRemote Windows Desktop Support
Required CertificationsLinux certifications (e.g., LPIC, CompTIA Linux+)Microsoft certifications (e.g., MCSA, CompTIA A+)
Work EnvironmentPrimarily Linux-based systems, open-source toolsPrimarily Windows-based systems, proprietary software
Employer & Industry UsageTech companies, open-source communities, hosting providersCorporate IT, healthcare, finance sectors
Common Search & Comparison IntentUnderstanding Linux support roles, troubleshooting Linux desktopsSupporting Windows desktops, troubleshooting Windows issues

Remote Linux Desktop Support focuses on assisting users with Linux operating systems, requiring Linux-specific skills and certifications. In contrast, Remote Windows Desktop Support deals with Windows environments, emphasizing Microsoft certifications. Both roles involve remote troubleshooting, but they serve different user bases and system environments.

What are the most commonly searched types of Linux Desktop Support jobs in Washington? The most popular types of Linux Desktop Support jobs in Washington are:
What are popular job titles related to Remote Linux Desktop Support jobs in Washington? For Remote Linux Desktop Support jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Remote Linux Desktop Support jobs in Washington look for? The top searched job categories for Remote Linux Desktop Support jobs in Washington are:
What cities in Washington are hiring for Remote Linux Desktop Support jobs? Cities in Washington with the most Remote Linux Desktop Support job openings:
ITSM ServiceNow Platform & Linux Administrator /CMDB Engineer

ITSM ServiceNow Platform & Linux Administrator /CMDB Engineer

GDIT

Washington, DC • Remote

$119K - $161K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

68th of 203 rated it services


Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

Other

Job Family:

IT Infrastructure and Operations

Job Qualifications:

Skills:

Linux, Microsoft Windows Server, ServiceNow Administration, ServiceNow Configuration Management Database (CMDB), ServiceNow Platform

Certifications:

Certified System Administrator (CSA) | ServiceNow - ServiceNow

Experience:

2 + years of related experience

US Citizenship Required:

Yes

Job Description:

SYSTEMS ENGINEER Senior - ServiceNow Platform & Linux Administrator/CMDB

Must have Linux Administration

This position will work primarily managing a self-hosted ServiceNow Platform environment as well as working to manage/maintain the ServiceNow CMDB.

This person should have a good understanding of ServiceNow, knows Linux and hopefully have worked on a self-hosted and cloud environment.

They should also have experience in maintaining a CMDB.


Advance how our customers operate while you advance your career. Join GDIT as a Systems Engineer and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.
MEANINGFUL WORK AND PERSONAL IMPACT
As a Systems Engineer, the work you'll do at GDIT will be impactful to the mission of our DHS customer. You will play a crucial role in maintaining the ServiceNow Platform and CMDB environment.
Lead/Manage/Support Self-Hosted ServiceNow Platform administration.
Collaborate with multiple development groups to deploy updates and troubleshoot issues related to the ServiceNow Platform
Drive outcomes and work with development teams to innovate, resolve challenges, etc.
WHAT YOU'LL NEED TO SUCCEED
Bring your technology expertise and drive for innovation to GDIT. The Systems Engineer must have:
Education: Bachelor of Arts/Bachelor of Science
Experience: 2+ years of related experience
Technical skills: Must have Linux Administration; Microsoft Windows Server; ServiceNow Administration; ServiceNow Configuration Management Database (CMDB); ServiceNow Platform, Java, JavaScript

Security clearance level: Public Trust
US citizenship required
GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

The likely salary range for this position is $119,000 - $161,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Remote

Work Location:

USA DC Washington

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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About General Dynamics Information Technology

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GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US