1

Assistant Linux Desktop Support Jobs in Washington

DESKTOP SUPPORT

Rockville, MD · On-site

$20.75 - $26.25/hr

DESKTOP SUPPORT FULLTIME ROCKVILLE,MD Qualifications Interested ! Please call me at 732 549 2660 to ... Support and maintain user account information including rights, security and system groups. Assist ...

Desktop Support

Merrifield, VA

$20.25 - $25.75/hr

Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Provide basic networking support including IP and DNS configurations * Assist with cybersecurity ...

Desktop Support

Merrifield, VA · On-site

$20.25 - $25.75/hr

Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Provide basic networking support including IP and DNS configurations * Assist with cybersecurity ...

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Provide basic networking support including IP and DNS configurations * Assist with cybersecurity ...

Desktop Support Specialist Location: Arlington, VA (Hybrid) Clearance Requirement: U.S. Citizenship ... Maintain IT asset inventory and documentation * Assist with onboarding/offboarding from an IT ...

Desktop Support Technician, Junior

Bethesda, MD · On-site

$21.50 - $27.50/hr

Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician ... Asset & Lifecycle Support * Assist with tracking and maintaining accurate IT asset information in ...

Desktop Support Technician, Junior

Bethesda, MD · On-site

$21.50 - $27.50/hr

Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician ... Asset & Lifecycle Support * Assist with tracking and maintaining accurate IT asset information in ...

Desktop Support Technician, Junior

Bethesda, MD · On-site

$21.75 - $27.50/hr

Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician ... Asset & Lifecycle Support * Assist with tracking and maintaining accurate IT asset information in ...

next page

Showing results 1-20

Assistant Linux Desktop Support information

What is the difference between Assistant Linux Desktop Support vs Help Desk Technician?

AspectAssistant Linux Desktop SupportHelp Desk Technician
CertificationsLinux certifications (e.g., LPIC, CompTIA Linux+)CompTIA A+, HDI-SCA
Work EnvironmentLinux-based systems, technical support teamsGeneral IT support, various hardware/software issues
Industry UsageTech companies, organizations using LinuxBroadly in all industries with IT support needs
Search/Comparison IntentTechnical Linux support rolesGeneral IT support roles

Assistant Linux Desktop Support focuses on providing technical assistance specifically for Linux desktop environments, often requiring Linux certifications. Help Desk Technicians handle a wider range of IT issues across various platforms. While both roles support end-users, Assistant Linux Desktop Support is more specialized in Linux systems, whereas Help Desk Technicians cover broader IT support tasks.

What are the most commonly searched types of Linux Desktop Support jobs in Washington? The most popular types of Linux Desktop Support jobs in Washington are:
Desktop Support Specialist (Junior Level)

Desktop Support Specialist (Junior Level)

Skysoft Inc

Bethesda, MD • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Greetings From Skysoft
 
 
Job Title - Desktop Support Specialist (Junior Candidates Only) 
Location: Rockville, MD (Day-1 onsite, 3 days a week to office) only locals 
Experience: 3-4 Years of experience Only
 
Job Description:
Skysoft Inc. currently seeks a “Desktop Support Specialist” to join in “Bethesda, MD”. We strictly need a Junior candidate with no more than 3-4 years of experience.
Responsibilities:
  • Customer Support – Provide prompt, knowledgeable, and professional customer support to our customer base. We support customers that are both local and remote and cover a wide range of technical proficiency. As the customer-facing arm of Client  IT support we are expected to perform our duties with a high level of competency and courtesy.
  • Desktop Support - Provide technical support on software, hardware, and operating systems (Windows and MacOS), including installations, configurations, maintenance, troubleshooting, imaging new systems and processing outgoing surpldonation systems, preparing GFE laptops and phones for international travel. Also includes printer support, setup/troubleshooting VoIP phones and setup/configuration
  • Mobile Device Support – Support managed mobile devices on iOS and Android
  • Respond to incident and request tickets in a timely fashion and document all activity related to a ticket.
  • Escalates tickets appropriately.
  • Projection Unit: Schedule, setup and breakdown.
 
Basic Qualifications:
  • 2+ years of customer service experience
  • 1 to 3 years exp. with Windows 10
  • 1 to 3 years exp. with Macintosh operating systems
  • 1 to 3 years exp. with Network and re-imaging workstations
 
Preferred Skills:
  • PC/Windows Support
  • Macintosh
  • iOS and Android
  • Active Directory
  • Microsoft Office 365
  • Microsoft Teams
  • Knowledge of Windows Firewall and related settings
  • Experience with full disk encryption on both Windows and Macintosh computers
  • Knowledge of an enterprise network infrastructure, including Active Directory and Group Policies
 
Desktop/Customer Support:
  • Provide technical support on software, hardware and operating systems (Linux, Macintosh, Windows), including installations, configurations, maintenance, and troubleshooting.
  • Knowledge about personal computers – desktops, laptops, hybrids. Also including BIOS and hardware configurations and drivers.
  • Remediate configuration management baseline and policy non-compliance and resolve security vulnerabilities.
  • Troubleshoot and support Microsoft (Office) 365 and Adobe products, also various scientific software applications.
  • Configure new computer systems and related peripherals for users.
  • Image new systems and process outgoing surpldonation systems.
  • Prepare government-furnished laptops and phones for international travel.
  • Provide printer support, setup/troubleshoot VoIP phones.
  • Setup/configure/troubleshoot government-provided mobile devices.
  • Assist with Microsoft Teams, Office 365, and OneDrive usage.
  • Basic network troubleshooting on a TCP/IP network.
  • Providing remote customer support via multiple methods.
 
Education:
  • High School Diploma or higher