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Remote Level 2 Engineer Jobs (NOW HIRING)

Helpdesk Technician Level 2

Orlando, FL · Remote

$18.75 - $25.25/hr

Collaborate with Tier 1 support staff, system administrators, network engineers, and other IT teams ... Strong knowledge with our ticketing systems, remote support tools, and system monitoring tools.

The Level II specialist collaborates with IT teams to support enterprise projects and provides ... Minimum of 3 years of experience in IT infrastructure or systems engineering. * Proficiency in ...

The Level II specialist collaborates with IT teams to support enterprise projects and provides ... Minimum of 3 years of experience in IT infrastructure or systems engineering. * Proficiency in ...

The Level II specialist collaborates with IT teams to support enterprise projects and provides ... Minimum of 3 years of experience in IT infrastructure or systems engineering. * Proficiency in ...

Cyber Ark Engineer Remote Required Skills & Certifications * Five (5) years of overall professional ... Category IAT Level II Desired Skills & Certifications * CyberArk Certification (Trustee, Defender ...

Engineer II Operating Company: Environmental Solutions Group - 3rd Eye Location: Remote Reports To ... Reduce system level customer requirements to electrical specifications and requirements. * Upgrade ...

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Remote Level 2 Engineer information

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$39K

$101.8K

$137.5K

How much do remote level 2 engineer jobs pay per year?

As of Jul 14, 2026, the average yearly pay for remote level 2 engineer in the United States is $101,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Level 2 Engineer, and why are they important?

To thrive as a Remote Level 2 Engineer, you need a solid understanding of IT troubleshooting, network protocols, and system administration, often backed by a relevant degree or industry certifications like CompTIA, Microsoft, or Cisco. Proficiency with remote monitoring and management (RMM) tools, ticketing systems, and diagnostic utilities is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for remote collaboration and client support. These skills ensure effective technical issue resolution, seamless teamwork, and high client satisfaction in a distributed work environment.

What is the difference between Remote Level 2 Engineer vs Remote Level 1 Engineer?

AspectRemote Level 2 EngineerRemote Level 1 Engineer
CredentialsTypically requires 2+ years of experience, relevant certifications (e.g., CompTIA, Cisco)Entry-level, often with 0-1 years of experience, basic certifications
Work EnvironmentHandles complex technical issues, collaborates with teams, and supports infrastructurePerforms routine support tasks, monitors systems, and assists senior engineers
Employer UsageCommonly employed in IT support, network operations, and technical support teamsOften found in helpdesk roles, initial support tiers, and onboarding positions

The Remote Level 2 Engineer typically has more experience and handles more complex technical issues compared to the Remote Level 1 Engineer. While Level 1 focuses on basic support and troubleshooting, Level 2 engineers resolve advanced problems and support infrastructure, making them a step above in technical responsibility.

What are Remote Level 2 Engineers?

Remote Level 2 Engineers are IT professionals who provide technical support and troubleshooting for more complex issues that cannot be resolved by Level 1 support staff. They typically work remotely, handling escalated tickets, performing diagnostics, and resolving problems related to software, hardware, or network systems. These engineers are skilled in identifying root causes, implementing solutions, and often communicate directly with clients or end-users to ensure issues are resolved efficiently. Their role bridges the gap between basic support and advanced engineering teams, making them vital for maintaining smooth IT operations.

How does a Remote Level 2 Engineer typically collaborate with other IT team members to resolve escalated technical issues?

As a Remote Level 2 Engineer, collaboration with other IT staff is essential for troubleshooting and resolving more complex technical problems that have been escalated from Level 1 support. This often involves communicating through ticketing systems, video calls, or chat platforms to gather detailed information, coordinate troubleshooting steps, and share findings. Level 2 Engineers work closely with Level 1 technicians to provide guidance, and may escalate further to Level 3 or specialized teams if advanced expertise is needed. Regular virtual meetings and documentation are key to ensuring effective teamwork and knowledge sharing in the remote environment.
More about Remote Level 2 Engineer jobs
What cities are hiring for Remote Level 2 Engineer jobs? Cities with the most Remote Level 2 Engineer job openings:
What are the most commonly searched types of Level 2 Engineer jobs? The most popular types of Level 2 Engineer jobs are:
Software Development Analyst / Principal Software Development Analyst - Level 2 or Level 3 (Remote)

Software Development Analyst / Principal Software Development Analyst - Level 2 or Level 3 (Remote)

Northrop Grumman Corporation

San Diego, CA • On-site, Remote

$103K - $155K/yr

Full-time

Medical, Life, PTO

Posted 5 days ago


Northrop Grumman rating

8.1

Company rating: 8.1 out of 10

Based on 352 frontline employees who took The Breakroom Quiz

107th of 527 rated manufacturers


Job description

RELOCATION ASSISTANCE: No relocation assistance available
CLEARANCE REQUIRED FOR START: No
CLEARANCE TYPE: Secret
TRAVEL: Yes, 10% of the TimeDescription
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Northrop Grumman is seeking a Software Development Analyst (Level 2) or Principal Software Development Analyst (Level 3). This position will be located at our Aeronautics Systems sector in San Diego, CA or El Segundo, CA with opportunity for remote/hybrid work arrangements from any location.
The qualified candidate will become part of the AS Sector Business Management Technology Organization.
This candidate will participate in the design, development, deployment, and maintenance of applications and utilities in support of the Pricing and Estimating functional teams, as well as the Business Management Contract Execution environment. The selected candidate will be expected to perform the following job responsibilities:
  • Engage with internal customers to understand and define application/utility needs and requirements
  • Participate constructively in a collaborative work environment with other development team members
  • Support the design, build, test, analysis and documentation of new and existing sector-wide applications and utilities

This position may be filled as either the level 2 or the level 3 depending on qualifications below:
Basic Qualifications [Software Development Analyst Level 2]
  • Master's degree OR Bachelor's degree with 2 years of experience in one or more of the following areas: Software Development, Information Systems, or comparable/equivalent
  • Intermediate understanding and frequent use/application of software development concepts, principles, techniques, and theories (algorithm development, data structures, Object Oriented Programming)
  • Moderate experience with relational databases and Structured Query Language (SQL)
  • Moderate experience with C#, HTML, CSS, JS, .NET, (Web App Development)
  • Experience with Agile development cycle/concepts
  • Ability to perform scope of work with general supervision
  • Demonstrated ability to work effectively on project teams
  • Self-motivated, organized, possess strong interpersonal, analytical, communication and presentation skills
  • Ability to interact effectively with a variety of management/leadership levels

Basic Qualifications [Principal Software Development Analyst Level 3]
  • Master's degree with 3 years of experience OR Bachelor's degree with 5 years of experience in one or more of the following areas: Software Development, Information Systems, or comparable/equivalent
  • Advanced understanding and wide application of software development concepts, principles, techniques, and theories (algorithm development, data structures, Object Oriented Programming)
  • Significant experience with relational databases and Structured Query Language (SQL)
  • Significant experience with C#, HTML, CSS, JS, .NET, (Web App Development)
  • Experience with Agile development cycle/concepts
  • Ability to perform scope of work independently with limited supervision
  • Demonstrated ability to work effectively on project teams
  • Self-motivated, organized, possess strong interpersonal, analytical, communication and presentation skills
  • Ability to interact effectively with a variety of management/leadership levels

Preferred Qualifications [Level 2/Level3]
  • Active DoD Secret or DoD Top Secret Clearance
  • Advanced Knowledge of Microsoft Office (Excel, Word and PowerPoint)
  • Experience with Visual Studio
  • Experience with Agile development cycle/concepts
  • Experience with Azure DevOps (Git repositories, CI/CD Pipelines)
  • Experience developing and sustaining RESTful Application Programming Interfaces (APIs)
  • Experience writing and maintaining automated tests (unit, regression, and end-to-end) using Playwright.
  • Experience with Entity Framework (EF6 and/or Entity Framework Core)
  • Experience with DevExpress controls

Primary Level Salary Range: $83,400.00 - $125,200.00
Secondary Level Salary Range: $103,600.00 - $155,400.00
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

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About Northrop Grumman

Sourced by ZipRecruiter

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible.

Industry

Space research administration

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

Year founded

1939