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Remote Level 2 Engineer Jobs (NOW HIRING)

Kyndryl

$92K - $174K/yr

We are seeking a talented Product Support Engineer - Level 2 to contribute to our software engineering space and provide critical skills required for the development of cutting-edge products. Key ...

Kyndryl

$73K - $139K/yr

We are seeking a talented Product Support Engineer - Level 2 t to contribute to our software engineering space and provide critical skills required for the development of cutting-edge products. Key ...

SET Development

Embedded Software Engineer Level 2

Denver, CO · Remote

$134K - $177K/yr

We are seeking embedded software developers and engineers to work on a well-funded program for the ... Familiarity with DO-178 or other high level-of-rigor development/test/verification environments ...

Terzo

(Sr/Staff) Platform Engineer

OR · On-site +1

US - Remote Level : Senior Individual Contributor Team : Engineering The Opportunity Terzo's platform processes enterprise-scale document corpora, powers real-time AI agents, and serves the Financial ...

Terzo

(Sr/Staff) Platform Engineer

US - Remote Level : Senior Individual Contributor Team : Engineering The Opportunity Terzo's platform processes enterprise-scale document corpora, powers real-time AI agents, and serves the Financial ...

Eitacies Inc

Senior Data Engineer

Los Angeles, CA · Remote

$60/hr

Senior Data Engineer (Level II & Level III) Level II is Remote work Level III is Onsite at Los Angeles, CA We are looking for experienced Data Engineers to support a large-scale Oracle to Snowflake ...

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Remote Level 2 Engineer information

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$39K

$101.8K

$137.5K

How much do remote level 2 engineer jobs pay per year?

As of Sep 15, 2026, the average yearly pay for remote level 2 engineer in the United States is $101,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a remote level 2 engineer?

Remote Level 2 Engineers are IT professionals who provide technical support and troubleshooting for more complex issues that cannot be resolved by Level 1 support staff. They typically work remotely, handling escalated tickets, performing diagnostics, and resolving problems related to software, hardware, or network systems. These engineers are skilled in identifying root causes, implementing solutions, and often communicate directly with clients or end-users to ensure issues are resolved efficiently. Their role bridges the gap between basic support and advanced engineering teams, making them vital for maintaining smooth IT operations.

How does a remote level 2 engineer typically collaborate with other IT team members to resolve escalated technical issues?

As a Remote Level 2 Engineer, collaboration with other IT staff is essential for troubleshooting and resolving more complex technical problems that have been escalated from Level 1 support. This often involves communicating through ticketing systems, video calls, or chat platforms to gather detailed information, coordinate troubleshooting steps, and share findings. Level 2 Engineers work closely with Level 1 technicians to provide guidance, and may escalate further to Level 3 or specialized teams if advanced expertise is needed. Regular virtual meetings and documentation are key to ensuring effective teamwork and knowledge sharing in the remote environment.

What are the key skills and qualifications needed to thrive as a remote level 2 engineer, and why are they important?

To thrive as a Remote Level 2 Engineer, you need a solid understanding of IT troubleshooting, network protocols, and system administration, often backed by a relevant degree or industry certifications like CompTIA, Microsoft, or Cisco. Proficiency with remote monitoring and management (RMM) tools, ticketing systems, and diagnostic utilities is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for remote collaboration and client support. These skills ensure effective technical issue resolution, seamless teamwork, and high client satisfaction in a distributed work environment.

What is the difference between Remote Level 2 Engineer vs Remote Level 1 Engineer?

AspectRemote Level 2 EngineerRemote Level 1 Engineer
CredentialsTypically requires 2+ years of experience, relevant certifications (e.g., CompTIA, Cisco)Entry-level, often with 0-1 years of experience, basic certifications
Work EnvironmentHandles complex technical issues, collaborates with teams, and supports infrastructurePerforms routine support tasks, monitors systems, and assists senior engineers
Employer UsageCommonly employed in IT support, network operations, and technical support teamsOften found in helpdesk roles, initial support tiers, and onboarding positions

The Remote Level 2 Engineer typically has more experience and handles more complex technical issues compared to the Remote Level 1 Engineer. While Level 1 focuses on basic support and troubleshooting, Level 2 engineers resolve advanced problems and support infrastructure, making them a step above in technical responsibility.

More about Remote Level 2 Engineer jobs

What cities are hiring for Remote Level 2 Engineer jobs?

Cities with the most Remote Level 2 Engineer job openings:

What are the most commonly searched types of Level 2 Engineer jobs?

The most popular types of Level 2 Engineer jobs are:

What states have the most Remote Level 2 Engineer jobs?

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Remote Level 2 Engineer jobs near you
Infographic showing various Remote Level 2 Engineer job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 89% Full Time, 7% Part Time, and 3% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $101,752 per year, or $48.9 per hour.

Systems Engineer - Level II (Linux Engineer)

Washington, DC • Remote

Computer World Services
IT Services • 51 - 200 employees
Learn more about Computer World Servicesexternal

$145K - $155K/yr

Full-time

Re-posted 15 days ago

Job description

An experienced Linux Engineer to join our infrastructure team and serve as a technical leader in the design, deployment, and operational management of our enterprise Linux environment. This role is responsible for maintaining a secure, highly available, and performant fleet of Linux servers and virtual desktops running across AWS and VMware platforms. The successful candidate will bring deep expertise in Linux administration, configuration management with Ansible, and security baseline hardening aligned with the CIS standard. Working closely with application owners, developers, and analytics engineers, the Linux Engineer will drive automation, enforce patching and vulnerability remediation, and ensure that our Linux infrastructure reliably supports mission-critical business and analytics workloads.
Key Tasks & Responsibilities

Linux Systems Administration & Troubleshooting

  • Manage, maintain, and troubleshoot Linux servers deployed in AWS across a mixed distribution environment, including Amazon Linux 2023, Ubuntu 22.04 and later, and Red Hat Enterprise Linux 8 and 9.
  • Diagnose and resolve complex operating system, networking, storage, and performance issues across the server fleet.
  • Make performance-based recommendations for server configuration changes to optimize workloads, cost, and reliability.

 

Virtual Desktop Support

  • Support and maintain Linux-based virtual desktop environments running on VMware and AWS WorkSpaces.
  • Partner with end users and application teams to ensure a stable, secure, and productive virtual desktop experience.

 

Security Baselines & Hardening

  • Develop, deploy, and maintain Linux operating system baselines aligned with Center for Internet Security (CIS) benchmarks.
  • Collaborate with application owners to customize security baselines as needed to enable application functionality without compromising the organization's security posture.

 

Configuration Management & Automation

  • Perform enterprise-wide configuration management using Ansible.
  • Author, maintain, and version-control Ansible playbooks used to define system baselines, configurations, and repeatable operational tasks.

 

Application Support & Collaboration

  • Work directly with application owners, developers, and analytics engineers to deploy, upgrade, migrate, and maintain applications running on Linux.
  • Serve as a trusted infrastructure partner during application lifecycle events, providing guidance on Linux best practices.

 

Monitoring & Uptime

  • Develop and maintain monitoring solutions for servers across the enterprise to ensure maximum system uptime and rapid incident detection.
  • Continuously improve alerting, dashboards, and observability to reduce downtime.

 

Patching & Vulnerability Remediation

  • Oversee regular and ad-hoc system patching efforts to ensure timely vulnerability remediation in accordance with organizational SLAs.
  • Monitor and enforce patching requirements using AWS Systems Manager.

 

Cloud Infrastructure & Infrastructure-as-Code

  • Deploy and manage infrastructure using AWS CloudFormation and AWS Service Catalog.
  • Contribute to and maintain reusable, standardized infrastructure templates that streamline provisioning and enforce compliance.
Education & Experience

Required

  • 3 or more years of hands-on experience managing Linux systems in a production environment.
  • 2 or more years of experience performing configuration management using Ansible, including authoring and maintaining playbooks and roles.
  • 2 or more years of experience supporting Linux virtual desktops.
  • Demonstrated experience working in a large government, financial, regulatory, or corporate environment, where formal change management, security compliance, and audit requirements are standard.

 

Preferred

  • Bachelor's degree or higher
  • Experience supporting analytics infrastructure, such as Hadoop clusters, AWS EMR, HPC grid clusters using SLURM, AWS Parallel Cluster, or other distributed computing platforms.
  • Experience administering VMware virtual desktops or AWS WorkSpaces at scale.
  • Proficiency with Python for automation, scripting, and tooling development.
Certifications

Preferred

  • Red Hat certifications
  • Amazon Web Services (AWS) certifications
Security Clearance
  • Public Trust High (Tier 4/BI) Risk Level
  • Must be a US citizen or Lawful Permanent Resident
Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
  • D.C or Remote
$145,000 - $155,000 a year
The offered rate will be based on the selected candidate's knowledge, skills, abilities and/or experience and in consideration of internal parity. The posted range is appropriate for a typical candidate meeting, at a minimum, all the core requirements of the position.

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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