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Direct Level 2 Engineer Jobs (NOW HIRING)

All Copy Products

Level 2 Support Engineer

Chandler, AZ · On-site

$25 - $32/hr

Our Verticomm team is expanding, and we are currently seeking a talented Level 2 Engineer to work in a collaborative team environment assisting our clients with their technical support needs. www ...

All Copy Products

Level 2 Support Engineer

Chandler, AZ · On-site

$25 - $32/hr

Our Verticomm team is expanding, and we are currently seeking a talented Level 2 Engineer to work in a collaborative team environment assisting our clients with their technical support needs. www ...

CCS Facility Services

Engineer - Level II

Denver, CO · On-site

BUILDING ENGINEER II JOB SUMMARY: The Building Engineer II apply trade skills to perform preventive ... The individual in this role must be capable of completing all tasks as directed by the Chief ...

Safran S.A.

Mechanical Design Engineer 2

Everett, WA · On-site

$84K - $113K/yr

The level II Mechanical Design Engineer has the following scope of work: * The design function. This includes research, data acquisition, engineering generated required to generate engineering ...

Qcells

SCADA Engineer - Level 2

Houston, TX · On-site

$105K - $125K/yr

Director of SME FLSA Status: Exempt Position Status: Permanent, Full-Time Work Status: Remote SCADA ENGINEER - LEVEL 2 Hanwha Qcells USA Corp (Qcells USA), headquartered in Houston, TX, specializes ...

Textron

Electrical Engineer

Waterboro, ME · On-site

$101K - $153K/yr

Level II Engineer: typically, 1 year of experience * $80,600.00 - $121,600.00 annually * Level II Engineer:Level III Engineer: typically, 4 years of experience * $101,000.00 - $153,600.00 annually ...

Textron

Electrical Engineer

Waterboro, ME · On-site

$101K - $153K/yr

Level II Engineer: typically, 1 year of experience * $80,600.00 - $121,600.00 annually * Level II Engineer:Level III Engineer: typically, 4 years of experience * $101,000.00 - $153,600.00 annually ...

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Direct Level 2 Engineer information

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$95K

$154.2K

$168.5K

How much do direct level 2 engineer jobs pay per year?

As of Sep 14, 2026, the average yearly pay for direct level 2 engineer in the United States is $154,224.00, according to ZipRecruiter salary data. Most workers in this role earn between $143,000.00 and $167,000.00 per year, depending on experience, location, and employer.

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Direct Level 2 Engineer jobs near you
Infographic showing various Direct Level 2 Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $154,224 per year, or $74.1 per hour.

Cyber Tech Operations Level 2 Engineer

Berkeley Heights, NJ • On-site

Fiserv, Inc.
IT Services • 10K+ employees
Learn more about Fiserv, Inc.external

Full-time

Re-posted 22 days ago

Key responsibilities

  • Provide advanced operational support for cybersecurity platforms and services, including incident triage, change validation, patching, vulnerability remediation, and operational checks.

  • Investigate and resolve escalated platform and service issues related to cybersecurity tools, infrastructure dependencies, monitoring workflows, and service availability.

  • Act as an Incident Manager during major incidents by coordinating response activities, maintaining communication, tracking decisions, and ensuring resolution and post-incident review.

Fiserv rating

7.7

Company rating: 7.7 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

Job description

Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Cyber Tech Operations Level 2 Engineer
About your role:
As a Cyber Tech Operations Level 2 Engineer, you will provide senior operational engineering support for cybersecurity platforms and services across production and hybrid environments. This role sits between Level 1 operations, platform teams, engineering teams, service owners, and incident response leadership to keep services stable, supportable, measurable, and ready for daily execution. You will handle escalated platform and service issues, validate operational readiness, build repeatable processes for Level 1 and Level 1.5 support teams, improve monitoring and runbook quality, and serve as an Incident Manager during major incidents involving cybersecurity platforms or service availability. You will also support cloud-based and containerized services, including environments that use AWS, Azure, Google Cloud Platform, Kubernetes, and container technologies.
What you'll do:
  • Provide advanced operational support for cybersecurity platforms and services, including production support, service health, incident triage, change validation, patching, vulnerability remediation, configuration assurance, and recurring operational checks.
  • Investigate and resolve escalated platform and service issues across cybersecurity tools, infrastructure dependencies, monitoring workflows, access paths, integrations, and service availability concerns.
  • Act as an Incident Manager during major incidents involving cybersecurity platforms or supported services by coordinating response activities, driving technical engagement, maintaining clear communications, tracking decisions, and ensuring follow-through to resolution and post-incident review.
  • Develop, maintain, and improve operational runbooks, SOPs, troubleshooting guides, decision trees, process diagrams, evidence requirements, and escalation paths so Level 1 and Level 1.5 teams can execute repeatable work with consistency.
  • Partner with Level 1 analysts, Level 1.5 resources, service owners, platform teams, engineering teams, and automation teams to identify operational gaps, reduce recurring issues, and improve service readiness before work is transitioned into steady-state support.
  • Validate monitoring, alerting, dashboarding, ticket routing, CMDB support group alignment, service ownership, and operational acceptance criteria for newly onboarded or materially changed cybersecurity platforms and services.
  • Support cloud and hybrid platform operations across AWS, Azure, and Google Cloud Platform, including operational support for containers, Kubernetes, cloud integrations, access patterns, monitoring, troubleshooting, and service reliability activities.
  • Create and maintain operational metrics, service health reporting, coverage reporting, hygiene tracking, incident trends, change validation evidence, and readiness status updates for leadership and service owners.

Experience you'll need to have:
  • 6+ years of experience in platform engineering, infrastructure operations, cybersecurity technology operations, production support, or service operations supporting enterprise-scale platforms and services.
  • 3+ years of experience supporting Windows, Linux, and Mac OS environments, including system health, access paths, service dependencies, patching, troubleshooting, and operational readiness activities.
  • 3+ years of experience supporting cloud or hybrid infrastructure environments, including AWS, Azure, Google Cloud Platform, containers, Kubernetes, integrations, monitoring, and service reliability activities.
  • 3+ years of experience using scripting, automation, or configuration tools such as PowerShell, Python, Bash, Ansible, Terraform, or similar technologies to improve operational support, repeatable execution, and service reliability.
  • 3+ years of experience with ticketing, workflow management, service request handling, incident management, change coordination, problem management, and cross-functional operational support.
  • Experience using Jira and Confluence to manage operational work, document runbooks and SOPs, track service readiness, maintain support processes, and provide visibility into team execution.
  • 3+ years of experience with ITIL, service management practices, operational acceptance criteria, escalation management, production support processes, or related operational governance frameworks.
  • Ability to work in Shifts: Sunday - Thursday (8am-5pm), Tuesday - Saturday (8am-5pm) EST

Experience that would be great to have:
  • Experience in the financial services industry.
  • CISA, CISM, CISSP, CCSP, cloud, infrastructure, automation, or similar certifications.
  • Coding or software development knowledge is welcome, including familiarity with application logic, APIs, source control, CI/CD concepts, or the ability to read and troubleshoot code in support of platform and service operations.

How you'll work:
  • This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding experience and leads to stronger productivity.

Travel:
  • Approximately 10% travel off-site or to other office locations is expected.

Sponsorship:
  • You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered.

#LI-RM1
Salary Range
$128,000.00 - $216,000.00
These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.
Thank you for considering employment with Fiserv. Please:
  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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About Fiserv

Sourced by ZipRecruiter

Fiserv is a global leader in fintech and payments for over 35 years serving thousands of financial institutions and millions of businesses in more than 100 countries. Our Purpose is to deliver superior value for our clients through leading technology, targeted innovation, and excellence in everything we do as we process over 40% of the world's debit and credit transactions.

Industry

It services and software development

Company size

10,000+ Employees

Headquarters location

Brookfield, WI, US

Social media

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