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Remote L3 Support Engineer Jobs in Missouri (NOW HIRING)

Jobgether

This remote role focuses on ensuring successful technical integrations and reliable production ... Provide L2/L3 technical support and guide partners through complex operational challenges.

KEYENCE

Field Application Engineer '27

Saint Louis, MO · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

KEYENCE

Field Application Engineer '27

Kansas City, MO · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Clayco

Field Support Technician

Saint Louis, MO · On-site +1

$19.25 - $26.25/hr

Support includes installation, documentation, and testing of computer systems and peripherals, as ... engineering and development teams * First line of troubleshooting for remote networks * Adaptive ...

Clayco

Field Support Technician

Saint Louis, MO · On-site +1

$19.25 - $26.25/hr

Support includes installation, documentation, and testing of computer systems and peripherals, as ... engineering and development teams * First line of troubleshooting for remote networks * Adaptive ...

Clayco

Field Support Technician

Saint Louis, MO · On-site +1

$19.25 - $26.25/hr

Support includes installation, documentation, and testing of computer systems and peripherals, as ... engineering and development teams * First line of troubleshooting for remote networks * Adaptive ...

Clayco

Field Support Technician

Saint Louis, MO · On-site +1

$19.25 - $26.25/hr

Support includes installation, documentation, and testing of computer systems and peripherals, as ... engineering and development teams * First line of troubleshooting for remote networks * Adaptive ...

Clayco

Field Support Technician

Saint Louis, MO · On-site +1

$19.25 - $26.25/hr

Support includes installation, documentation, and testing of computer systems and peripherals, as ... engineering and development teams * First line of troubleshooting for remote networks * Adaptive ...

Clayco

Field Support Technician

Saint Louis, MO · On-site +1

$19.25 - $26.25/hr

Support includes installation, documentation, and testing of computer systems and peripherals, as ... engineering and development teams * First line of troubleshooting for remote networks * Adaptive ...

Jobgether

... or customer support platforms is considered an advantage. Benefits * Fully remote contract ... Collaboration with engineering, product, and customer success teams in a dynamic environment.

New

UtilliCo

Senior Structural Substation Engineer

Saint Louis, MO · On-site +1

$97K - $132K/yr

Louis, MO, Raleigh, NC, or Remote. Under general to minimal supervision, this individual will provide Engineering support on electrical substation projects, producing designs and specifications for ...

Jobgether

$96K - $240K/yr

Build and ship complex product features hands-on while supporting engineers through technical ... Fully remote working environment with flexibility across eligible regions. * Opportunity to work on ...

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Remote L3 Support Engineer information

What is the difference between Remote L3 Support Engineer vs Remote Network Support Engineer?

AspectRemote L3 Support EngineerRemote Network Support Engineer
Required CredentialsTypically certifications like CompTIA Network+, Cisco CCNA, or equivalentSimilar certifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentProvides advanced technical support, troubleshooting complex issues, often in IT or tech companiesFocuses on network infrastructure, troubleshooting network problems remotely
Employer & Industry UsageUsed in IT service providers, tech companies, and enterprise support teamsCommon in telecom, internet service providers, and large corporate networks

The Remote L3 Support Engineer and Remote Network Support Engineer roles share similar certifications and work environments, often overlapping in technical skills. However, L3 engineers handle broader, more complex issues across various systems, while Network Support Engineers specialize specifically in network infrastructure and connectivity problems.

What are the main challenges faced by Remote L3 Support Engineers, and how can candidates prepare for them?

Remote L3 Support Engineers often face complex technical issues that require in-depth troubleshooting and collaboration across multiple teams. One common challenge is diagnosing problems without physical access to hardware, which demands strong analytical skills and effective use of remote diagnostic tools. Additionally, balancing multiple high-priority incidents while maintaining clear communication with clients and internal stakeholders is essential. Candidates can prepare by gaining hands-on experience with remote support technologies, practicing clear documentation, and developing strong problem-solving abilities.

What are the key skills and qualifications needed to thrive as a Remote L3 Support Engineer, and why are they important?

To thrive as a Remote L3 Support Engineer, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and typically a degree in computer science or related field. Expertise with ticketing systems, remote desktop tools, scripting languages, and certifications such as CompTIA Network+ or Microsoft Certified Solutions Expert (MCSE) are highly valuable. Strong analytical thinking, communication, and customer service skills help in resolving complex issues and collaborating with both clients and internal teams. These abilities ensure timely resolution of critical problems, maintain system reliability, and enhance client satisfaction in a remote support environment.

What are Remote L3 Support Engineers?

Remote L3 Support Engineers, also known as Level 3 support engineers, are specialized IT professionals who handle the most complex technical issues that cannot be resolved by lower-tier support teams (L1 and L2). Working remotely, they diagnose and solve advanced software, hardware, or network problems, often collaborating with developers or product teams. Their expertise is crucial for resolving critical incidents, providing root cause analysis, and implementing long-term solutions. They may also create documentation and offer guidance to other support levels to prevent recurring issues.
What are the most commonly searched types of L3 Support Engineer jobs in Missouri? The most popular types of L3 Support Engineer jobs in Missouri are:
What are popular job titles related to Remote L3 Support Engineer jobs in Missouri? For Remote L3 Support Engineer jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Remote L3 Support Engineer jobs in Missouri look for? The top searched job categories for Remote L3 Support Engineer jobs in Missouri are:
What cities in Missouri are hiring for Remote L3 Support Engineer jobs? Cities in Missouri with the most Remote L3 Support Engineer job openings:
Remote L3 Support Engineer jobs near you

Integration Manager & Technical Support Specialist

Jobgether

Remote

Full-time

Posted 8 days ago

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Integration Manager & Technical Support Specialist based in Netherlands.

This remote role focuses on ensuring successful technical integrations and reliable production launches for global partners.
The position combines integration management, technical troubleshooting, and operational support within a fast-moving fintech environment.
You will play a key role in configuring partner setups, validating technical requirements, and resolving complex transaction issues.
Working closely with merchants and internal teams, you will help maintain platform reliability and deliver seamless experiences.
The ideal candidate is detail-oriented, technically curious, and comfortable investigating issues through logs, APIs, and monitoring tools.
This opportunity offers strong ownership, exposure to international projects, and the chance to grow within a technology-driven organization.

Accountabilities:

The Integration Manager & Technical Support Specialist is responsible for managing technical onboarding, production readiness, and ongoing support activities. The role requires strong troubleshooting capabilities, attention to detail, and the ability to collaborate with both technical and business stakeholders.

  • Configure and activate partner integrations in production environments, ensuring all technical requirements are validated before launch.
  • Manage API keys, payment method configurations, and integration settings to support successful go-live processes.
  • Perform technical verification of merchant setups and identify potential issues before production deployment.
  • Investigate transaction failures by analyzing logs, monitoring tools, and system behavior to determine root causes.
  • Troubleshoot API-related issues involving REST APIs, JSON structures, and client-server communication.
  • Use technical tools such as Postman to validate requests and support integration testing.
  • Prepare clear incident reports, document technical findings, and communicate solutions to internal and external stakeholders.
  • Provide L2/L3 technical support and guide partners through complex operational challenges.
  • Perform root cause analysis and develop remediation plans to improve reliability and reduce recurring issues.
  • Collaborate with cross-functional teams to improve workflows, documentation, and technical processes.
Requirements:

The ideal candidate combines technical support expertise, integration knowledge, and strong communication skills. They should be comfortable working independently, managing priorities, and solving complex technical problems in a dynamic environment.

  • 1+ years of experience in L2/L3 technical support, senior support roles, support management, or similar technical operations positions.
  • Experience working in fintech, payments, cryptocurrency, or related technology environments is highly valued.
  • Hands-on experience analyzing logs and using monitoring tools to troubleshoot production issues.
  • Strong understanding of client-server architecture, REST APIs, and JSON data structures.
  • Experience using Postman or similar tools for API testing and validation.
  • Strong analytical and problem-solving skills with the ability to perform structured root cause analysis.
  • High attention to detail when managing technical configurations and operational processes.
  • Ability to quickly learn new technologies, documentation, and workflows.
  • Excellent written and verbal English communication skills (B2/C1 level or higher).
  • Ability to communicate technical concepts clearly to both technical and non-technical stakeholders.
  • Ukrainian or Russian language skills are an advantage, particularly for technical documentation and incident reporting.
  • A proactive, accountable mindset with the ability to remain calm and effective under pressure.
Benefits:
  • Fully remote work environment with flexibility and autonomy.
  • Opportunity to join an agile, international technology team.
  • Competitive salary based on experience and individual contribution.
  • Career growth opportunities toward senior engineering, SRE, or product-focused roles.
  • Meaningful ownership in ensuring platform reliability and successful partner experiences.
  • Collaborative culture focused on transparency, innovation, and measurable impact.
  • Continuous learning opportunities in fintech, payments, and emerging technologies.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 Why Apply Through Jobgether? 
 
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
 
 
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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