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Remote L3 Support Engineer Jobs in Missouri (NOW HIRING)

KEYENCE

Field Application Engineer '27

Saint Louis, MO · On-site +1

$53K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

KEYENCE

Field Application Engineer '27

Kansas City, MO · On-site +1

$53K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Clayco

Field Support Technician

Saint Louis, MO · On-site +1

$19.25 - $26.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support includes installation, documentation, and testing of computer systems and peripherals, as ... engineering and development teams * First line of troubleshooting for remote networks * Adaptive ...

Clayco

Field Support Technician

Saint Louis, MO · On-site +1

$19.25 - $26.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support includes installation, documentation, and testing of computer systems and peripherals, as ... engineering and development teams * First line of troubleshooting for remote networks * Adaptive ...

Clayco

Field Support Technician

Saint Louis, MO · On-site +1

$19.25 - $26.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support includes installation, documentation, and testing of computer systems and peripherals, as ... engineering and development teams * First line of troubleshooting for remote networks * Adaptive ...

Clayco

Field Support Technician

Saint Louis, MO · On-site +1

$19.25 - $26.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support includes installation, documentation, and testing of computer systems and peripherals, as ... engineering and development teams * First line of troubleshooting for remote networks * Adaptive ...

Clayco

Field Support Technician

Saint Louis, MO · On-site +1

$19.25 - $26.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support includes installation, documentation, and testing of computer systems and peripherals, as ... engineering and development teams * First line of troubleshooting for remote networks * Adaptive ...

Clayco

Field Support Technician

Saint Louis, MO · On-site +1

$19.25 - $26.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support includes installation, documentation, and testing of computer systems and peripherals, as ... engineering and development teams * First line of troubleshooting for remote networks * Adaptive ...

UtilliCo

Senior Structural Substation Engineer

Saint Louis, MO · On-site +1

$97K - $132K/yr

Louis, MO, Raleigh, NC, or Remote. Under general to minimal supervision, this individual will provide Engineering support on electrical substation projects, producing designs and specifications for ...

Xcellent Technology

Database Engineer - Remote

Rolla, MO · On-site +1

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Database Engineer (Remote) As a Database Engineer, you will help design, support, and optimize the data systems that power critical environmental research for the U.S. Geological Survey (USGS). In ...

Jobgether

Your contributions will directly support risk reduction, regulatory readiness, and secure digital ... Fully remote work environment with flexibility to work from your preferred location. * Opportunity ...

Jobgether

$80K - $110K/yr

  • PTO

... support incident response, and promote reliable and secure engineering practices. * Contribute to a remote-first culture based on asynchronous collaboration, transparency, trust, and continuous ...

W3Global Inc.

Electrical Engineer

Kansas City, MO · On-site +1

$120K - $150K/yr

  • Medical

  • Dental

  • Life

  • Retirement

Electrical Engineer (PE) - Fully Remote We are seeking a licensed Professional Electrical Engineer ... Provide technical guidance and support to internal and external design teams. * Seal and stamp ...

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Remote L3 Support Engineer information

What is a remote L3 support engineer?

Remote L3 Support Engineers, also known as Level 3 support engineers, are specialized IT professionals who handle the most complex technical issues that cannot be resolved by lower-tier support teams (L1 and L2). Working remotely, they diagnose and solve advanced software, hardware, or network problems, often collaborating with developers or product teams. Their expertise is crucial for resolving critical incidents, providing root cause analysis, and implementing long-term solutions. They may also create documentation and offer guidance to other support levels to prevent recurring issues.

What are the key skills and qualifications needed to thrive as a remote L3 support engineer?

To thrive as a Remote L3 Support Engineer, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and typically a degree in computer science or related field. Expertise with ticketing systems, remote desktop tools, scripting languages, and certifications such as CompTIA Network+ or Microsoft Certified Solutions Expert (MCSE) are highly valuable. Strong analytical thinking, communication, and customer service skills help in resolving complex issues and collaborating with both clients and internal teams. These abilities ensure timely resolution of critical problems, maintain system reliability, and enhance client satisfaction in a remote support environment.

What are the main challenges faced by remote L3 support engineers, and how can candidates prepare for them?

Remote L3 Support Engineers often face complex technical issues that require in-depth troubleshooting and collaboration across multiple teams. One common challenge is diagnosing problems without physical access to hardware, which demands strong analytical skills and effective use of remote diagnostic tools. Additionally, balancing multiple high-priority incidents while maintaining clear communication with clients and internal stakeholders is essential. Candidates can prepare by gaining hands-on experience with remote support technologies, practicing clear documentation, and developing strong problem-solving abilities.

What is the difference between Remote L3 Support Engineer vs Remote Network Support Engineer?

AspectRemote L3 Support EngineerRemote Network Support Engineer
Required CredentialsTypically certifications like CompTIA Network+, Cisco CCNA, or equivalentSimilar certifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentProvides advanced technical support, troubleshooting complex issues, often in IT or tech companiesFocuses on network infrastructure, troubleshooting network problems remotely
Employer & Industry UsageUsed in IT service providers, tech companies, and enterprise support teamsCommon in telecom, internet service providers, and large corporate networks

The Remote L3 Support Engineer and Remote Network Support Engineer roles share similar certifications and work environments, often overlapping in technical skills. However, L3 engineers handle broader, more complex issues across various systems, while Network Support Engineers specialize specifically in network infrastructure and connectivity problems.

What are the most commonly searched types of L3 Support Engineer jobs in Missouri?

The most popular types of L3 Support Engineer jobs in Missouri are:

What are popular job titles related to Remote L3 Support Engineer jobs in Missouri?

For Remote L3 Support Engineer jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Remote L3 Support Engineer jobs in Missouri look for?

The top searched job categories for Remote L3 Support Engineer jobs in Missouri are:

What cities in Missouri are hiring for Remote L3 Support Engineer jobs?

Cities in Missouri with the most Remote L3 Support Engineer job openings:

Remote L3 Support Engineer jobs near you

Field Application Engineer '27

KEYENCE

Saint Louis, MO • On-site, Remote

$53K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Join KEYENCE as a Field Application Engineer

Training Classes Begins January or July 2027
Irvine | Los Angeles | Cleveland | Entry-Level | Full-Time

Are you ready to launch your career with one of the world's most innovative companies? KEYENCE is looking for driven, adaptable engineers to join our Field Application Engineer Team. Whether you're a recent graduate or early in your career, this is your opportunity to grow with a global leader in automation and technology.

What You'll Do

As a Field Application Engineer, you'll be at the forefront of solving complex technical challenges and shaping the future of American manufacturing. This is a field-based position with most of your time on-site with customers and sales teams. The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for.

  • Solve complex customer challenges through creative configurations of our technical products
  • Install and program our products using hand tools or programming languages.
  • Provide on-call, on-site and remote technical support, training, and troubleshooting
  • Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions
  • Conduct product testing and create detailed proposal reports to aid our sales team.
  • Work in dynamic environments-manufacturing floors, labs, and more-with occasional lifting (up to 60 lbs.) and off-hours support

Location Flexibility

Choose up to two preferred office locations when you apply-we'll do our best to place you where you want to be. You'll work within a regional territory, not nationwide.

What We Offer

  • Base Salary: $53,940 - $80,760 (based on location)
  • Performance Bonus Target: $24,000 annually (performance-based), paid quarterly
  • World-Class Training: Paid, hands-on training and on-the-job mentorship
  • Benefits: Medical, dental, vision, 401K match, ~4 weeks PTO in first full year
  • Career Growth: Promote-from-within culture with base and bonus increases

What We're Looking For

  • Bachelor's degree (or Associate's and 4+ years military experience)
  • Strong work ethic and a passion for solving challenging problems
  • Flexibility to adapt your schedule and support customers and salespeople
  • Willingness to travel (60-100%), including overnight
  • Valid driver's license and personal vehicle
  • Ability to lift and transport demo equipment (35-85 lbs.) into customer sites

Why KEYENCE?

  • Recognized by Forbes as one of the World's Most Innovative Companies
  • A global leader in factory automation and quality assurance solutions
  • Operating profit of over 40% for 25 consecutive years
  • A culture that invests in your success from day one

Ready to make an impact?
Apply now and start your journey with KEYENCE in January or July 2027!

KEYENCE is an at-will, Equal Opportunity Employer. 

Apply