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Remote Kronos System Administrator Jobs in Tennessee

CX Systems Administrator

Nashville, TN · On-site +1

$65K - $80K/yr

Remote - USA Reporting To: Director of Customer Operations Compensation: $65,000 - $80,000 / year Description As a Customer Experience (CX) Systems Administrator , you will serve as the technical ...

CX Systems Administrator

Nashville, TN · On-site +1

$65K - $80K/yr

Primary Responsibilities of the Role System Administration & Integration Management * Serve as the ... We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.

This position is Remote. We offer competitive compensation and an extraordinary benefits package ... ServiceNow Certified System Administrator (CSA) certification or demonstrated progress toward ...

This position is Remote. We offer competitive compensation and an extraordinary benefits package ... ServiceNow Certified System Administrator (CSA) certification or demonstrated progress toward ...

This position can be remote, but it'd require you to come on-site twice a year. * Must be eligible ... Systems Administrator/Systems Engineer * Bachelor's degree or an equivalent combination of ...

Salesforce Administrator

Nashville, TN · Remote

$80K - $100K/yr

This will be a full-time, work-from-home "remote" position. Must own a Mac computer and be fluent ... systems and processes Requirements: * Minimum two years of experience as a Salesforce.com ...

Salesforce Administrator

Memphis, TN · Remote

$80K - $100K/yr

This will be a full-time, work-from-home "remote" position. Must own a Mac computer and be fluent ... systems and processes Requirements: * Minimum two years of experience as a Salesforce.com ...

AWS Connect Admin

Nashville, TN · Remote

$17.50 - $24/hr

This position is Remote. We offer competitive compensation and an extraordinary benefits package ... other enterprise systems, coordinating with the ServiceNow Administrator/Developer to ensure ...

AWS Connect Admin

Nashville, TN · Remote

$17.50 - $24/hr

This position is Remote. We offer competitive compensation and an extraordinary benefits package ... other enterprise systems, coordinating with the ServiceNow Administrator/Developer to ensure ...

Position can be located in any of our offices, hybrid or fully remote Key Responsibilities CAD ... System Administration & Coordination * Assist with software installations, version updates, and ...

ServiceNow Certified System Administrator (CSA) * ServiceNow Certified Application Developer (CAD) ... This compensation range is specific to a Remote role and takes into account the wide range of ...

ServiceNow Certified System Administrator (CSA) * ServiceNow Certified Application Developer (CAD) ... This compensation range is specific to a Remote role and takes into account the wide range of ...

ServiceNow Certified System Administrator (CSA) * ServiceNow Certified Application Developer (CAD) ... This compensation range is specific to a Remote role and takes into account the wide range of ...

This fully remote role is responsible for leading clients of varying sizes and complexities through ... Experience as a UKG Ready system administrator or with additional UKG Ready certifications. * HR or ...

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Remote Kronos System Administrator information

What is a remote Kronos system administrator?

A Remote Kronos System Administrator is an IT professional responsible for managing, configuring, and supporting the Kronos Workforce Management system from a remote location. Their duties include monitoring system performance, troubleshooting technical issues, performing upgrades, and ensuring data integrity. They collaborate with HR and payroll teams to customize the system according to business needs, maintain security protocols, and provide user support. Working remotely allows them to perform these tasks without being physically present at the organization's location.

What are the key skills and qualifications needed to thrive as a remote Kronos system administrator?

To thrive as a Remote Kronos System Administrator, you need expertise in workforce management systems, particularly Kronos, along with strong problem-solving skills and relevant IT experience. Familiarity with Kronos Workforce Central or Dimensions, SQL databases, report generation tools, and sometimes certifications in Kronos or related HRIS platforms are typically required. Excellent communication, time management, and self-motivation are standout soft skills for remote collaboration and effective support. These skills are crucial for maintaining system reliability, supporting end-users, and ensuring efficient remote workforce operations.

What are some common challenges faced by remote Kronos system administrators, and how can they be addressed?

Remote Kronos System Administrators often encounter challenges such as troubleshooting timekeeping issues without on-site access, coordinating system updates across different locations, and ensuring secure data access. Effective communication with HR, payroll, and IT teams is crucial for swiftly resolving user problems and maintaining data integrity. To address these challenges, administrators should leverage remote monitoring tools, establish clear protocols for issue escalation, and participate in regular virtual meetings to stay aligned with cross-functional teams.

What is the difference between Remote Kronos System Administrator vs Remote Workforce Management Analyst?

AspectRemote Kronos System AdministratorRemote Workforce Management Analyst
CertificationsExperience with Kronos, IT certificationsWorkforce management certifications, data analysis skills
Work EnvironmentIT support, system maintenance, technical troubleshootingData analysis, reporting, strategic planning
Industry UsageHR, payroll, timekeeping systemsWorkforce planning, productivity optimization

While both roles support workforce operations, the Remote Kronos System Administrator primarily manages and maintains Kronos systems, focusing on technical support and system configuration. In contrast, the Remote Workforce Management Analyst analyzes workforce data to improve efficiency and planning. Both roles often collaborate but serve distinct functions within HR and operations teams.

What job categories do people searching Remote Kronos System Administrator jobs in Tennessee look for?

The top searched job categories for Remote Kronos System Administrator jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Kronos System Administrator jobs?

Cities in Tennessee with the most Remote Kronos System Administrator job openings:

Infographic showing various Remote Kronos System Administrator job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

CX Systems Administrator

Tithely

Nashville, TN • On-site, Remote

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago


Job description

CX Systems Administrator
Department: Customer Experience
Employment Type: Full Time
Location: Remote - USA
Reporting To: Director of Customer Operations
Compensation: $65,000 - $80,000 / year
Description
As a Customer Experience (CX) Systems Administrator, you will serve as the technical backbone of Tithely's customer experience engine by leading the administration, configuration, and optimization of our core CX technology stack. In this role, you will architect scalable workflows, maintain data integrity across platforms, and build the automation logic that powers our AI and workforce management tools, ensuring our teams can efficiently support churches around the world.
Primary Responsibilities of the Role
System Administration & Integration Management
  • Serve as the full technical owner of Zendesk (triggers, macros, routing logic), Community Software, and associated CX tools.
  • Manage data mapping, sync logic, and technical integrations between core platforms, including HubSpot, Zendesk, and ChurnZero.
  • Build and maintain complex automated workflows, nested triggers, and custom fields across all internal and external CX systems.
  • Configure feedback mechanisms via Simplesat and manage automated retention/cancellation workflows in ProsperStack.

Internal Tooling, Workforce & AI Support
  • Administer workforce management platforms (Assembled) and deploy, tune, and optimize AI Agents to improve operational efficiency.
  • Provide technical maintenance for specialized applications, including the Customer Context App, text validation tools, and Trucentive.
  • Serve as the primary technical escalation point for internal team members experiencing issues within the CX technology stack.

Data Governance & Vendor Management
  • Conduct regular system audits to eliminate redundant tags, repair broken automations, and manage user security and permission settings.
  • Interface directly with software vendors to resolve technical issues and evaluate new features that enhance team capabilities.
  • Execute CX operations and technical initiatives to support the scaling needs of the broader Customer Experience department.

Qualifications
A Successful Candidate Will:
  • Optimize Work Processes: Know the most effective and efficient processes to get things done, focusing on continuous improvement and managing systems at scale.
  • Cultivate Innovation: Introduce new, practical ideas and approaches to solve complex operational challenges.
  • Drive Results: Persist in accomplishing key objectives despite setbacks, maintaining high standards for system reliability and operational uptime.
  • Be Resourceful: Effectively deploy tools, technology, and internal processes to solve problems and support cross-functional teams.
  • Have a Strategic Mindset: See ahead to future technical requirements and translate operational needs into scalable automation logic.

Required Technical Qualifications:
  • 3+ years of technical administration experience within SaaS environment.
  • Deep administrative experience with Zendesk and HubSpot, including complex routing, workflows, and integrations.
  • Strong logical reasoning skills with experience mapping out complex, conditional processes (If/Then logic) prior to build.
  • Solid understanding of SaaS integration methods, including webhooks, APIs, and middleware tools (e.g., Zapier, Workato).
  • Meticulous attention to detail and a track record of rigorous workflow testing prior to deployment.

Preferred Technical Qualifications:
  • Hands-on experience with workforce management (WFM) tools such as Assembled, or customer success platforms like ChurnZero.
  • Experience deploying and tuning AI-powered customer service agents or automated support tools.
  • Background supporting CX, Support, or Customer Success teams in a high-growth SaaS or faith tech organization.

Office Requirements:
  • We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.
  • A stable work environment with designated workspace and access to high-speed internet.
  • US-based and legally able to work full time in the US. Sponsorships are not available at this time.
  • Tithely is currently able to employ in the following states: AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV

Additional Information
Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.
Tithely is an Equal Opportunity Employer
Yourgiving, Inc. DBA Tithe.ly (herein, "the Company") is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.