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Active Directory Domain Administrator Jobs in Tennessee

Computer & Networking Services

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Service Delivery Manager / IT Lead

Knoxville, TN · On-site

$85K - $100K/yr

Advanced experience configuring and troubleshooting Microsoft 365, local Active Directory Domain ... Administrator Expert (MS-102), Microsoft Certified: Azure/Entra Identity and Access Administrator ...

ERMCO

Platform Systems Administrator

Dyersburg, TN · Hybrid

Manage and maintain Active Directory, Group Policy, DNS, DHCP, and hybrid identity solutions ... Administer Nutanix hyperconverged infrastructure, ensuring cluster performance, capacity planning ...

ERMCO

Platform Systems Administrator

Dyersburg, TN · On-site

Manage and maintain Active Directory, Group Policy, DNS, DHCP, and hybrid identity solutions ... Administer Nutanix hyperconverged infrastructure, ensuring cluster performance, capacity planning ...

ERMCO

Platform Systems Administrator

Dyersburg, TN · Hybrid

Manage and maintain Active Directory, Group Policy, DNS, DHCP, and hybrid identity solutions ... Administer Nutanix hyperconverged infrastructure, ensuring cluster performance, capacity planning ...

G2IT

Vulnerability Scan Administrator

Millington, TN · On-site

Administer and operate enterprise vulnerability scanning tools, including ACAS and Netsparker ... Support credentialed scanning and enterprise identity dependencies using Active Directory, LDAP ...

Edgewater Federal Solutions, Inc.

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System Administrator

Oak Ridge, TN · On-site

$98K/yr

The Systems Administrator supports the US Department of Energy Office of Scientific and Technical ... Knowledge of Microsoft Active Directory (Directory Services, Group Policy, Domain Trusts ...

Wintellisys

Systems Administrator

Memphis, TN

The System Administrator maintains, upgrade and manages all software, hardware and networks. System ... Set up accounts and workstations and active directory administration * Monitor performance and ...

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$6

$36

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How much do active directory domain administrator jobs pay per hour?

As of May 28, 2026, the average hourly pay for active directory domain administrator in Tennessee is $36.08, according to ZipRecruiter salary data. Most workers in this role earn between $27.07 and $44.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Active Directory Domain Administrator, and why are they important?

To thrive as an Active Directory Domain Administrator, you need deep knowledge of Windows Server environments, Active Directory architecture, group policy management, and typically a relevant IT degree or certifications like Microsoft Certified: Windows Server Hybrid Administrator Associate. Proficiency with tools such as PowerShell scripting, Active Directory Users and Computers (ADUC), and security monitoring systems is essential. Strong problem-solving abilities, attention to detail, and effective communication are vital soft skills for this role. These skills ensure secure, reliable, and efficient management of user access and network resources, which are critical for organizational security and productivity.

What are some common challenges faced by Active Directory Domain Administrators when managing large enterprise environments?

Active Directory Domain Administrators in large enterprise environments often encounter challenges such as maintaining consistent group policy management across multiple domains, ensuring secure delegation of administrative privileges, and handling complex user and device provisioning. Balancing security with usability, especially during migrations or upgrades, can also be demanding. Collaboration with security, networking, and support teams is essential to address issues proactively and maintain system integrity.

What are Active Directory Domain Administrators?

Active Directory Domain Administrators are IT professionals responsible for managing and maintaining the Active Directory (AD) environment within an organization. They handle tasks such as user account management, group policy administration, security permissions, and ensuring the overall health and security of the AD infrastructure. Their role is critical in providing secure access to network resources, troubleshooting directory-related issues, and implementing best practices for identity and access management. They often collaborate with other IT teams to support business operations and maintain compliance with organizational policies.
What are popular job titles related to Active Directory Domain Administrator jobs in Tennessee? For Active Directory Domain Administrator jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Active Directory Domain Administrator jobs in Tennessee look for? The top searched job categories for Active Directory Domain Administrator jobs in Tennessee are:
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Active Directory Domain Administrator jobs near you

Service Delivery Manager / IT Lead

Computer & Networking Services

Knoxville, TN • On-site

$85K - $100K/yr

Full-time

Medical, Vision, Retirement

Posted 6 days ago

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Job description

Job Description: Lead IT Engineer & Service Delivery Manager

Position Overview

As an Engineering and Service Delivery Manager at our Managed Service Provider (MSP) organization, you’ll play a crucial role in overseeing service delivery, mentoring a technical team, and ensuring exceptional customer communication. Your primary responsibility is to ensure that our technical services meet or exceed client expectations while maintaining hands-on responsibility for strategic, high-level infrastructure projects. This is a hybrid role requiring a balance between high-level technical execution (Tier 3) and operational leadership.

Key Responsibilities

Service Delivery Management

  • Lead the planning, coordination, and execution of IT service delivery for multiple clients.
  • Monitor and ensure compliance with Service Level Agreements (SLAs) and response times.
  • Implement best practices and continuous improvement initiatives for technical operations.
  • Oversee incident, problem, and change management processes.
  • Translate complex technical issues and solutions into clear, customer-friendly language.
  • Serve as the ultimate escalation point for critical after-hours emergencies and manage the team's on-call rotation.

Team Leadership & Mentoring

  • Mentor, guide, and support junior engineers and help desk staff.
  • Assist in assigning, prioritizing, and reviewing workloads for the technical team to optimize utilization.
  • Enforce strict adherence to ticketing workflows and documentation standards across the team.
  • Foster a culture of collaboration, accountability, and continuous learning.

Technical Excellence

  • Maintain hands-on responsibility for strategic client projects, network architectures, and onboarding.
  • Architect, manage, and secure Microsoft 365 environments, including Exchange Online, SharePoint, Teams, and advanced security/compliance features.
  • Design and maintain hybrid identity solutions, including traditional on-premises Active Directory, cloud-native Azure AD / Microsoft Entra ID, and directory synchronization (Microsoft Entra Connect).
  • Manage, optimize, and leverage our core MSP toolsets—specifically ConnectWise and Kaseya platforms—to drive automation, efficient ticketing, and proactive monitoring.
  • Demonstrate proficiency in "Tier 3" technical skills, including Virtual Router Redundancy Protocol (VRRP), Hot Standby Routing Protocol (HSRP), Distributed File System (DFS), Zero Trust Network Access (ZTNA), and advanced Firewall configuration/management.
  • Ensure rigorous, real-time documentation of client systems, processes, and standard operating procedures (SOPs).

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent hands-on experience).
  • 5+ years of experience in IT, with at least 2 years in a senior, lead, or supervisory engineering role within an MSP environment.
  • Proven hands-on experience utilizing ConnectWise (PSA/Ticketing) and Kaseya (RMM/Automation) ecosystems to manage endpoints and service delivery.
  • Advanced experience configuring and troubleshooting Microsoft 365, local Active Directory Domain Services (AD DS), Group Policy (GPOs), and Microsoft Entra ID.
  • Strong understanding of core IT infrastructure, advanced networking, cloud services, and cybersecurity best practices.
  • Excellent written and verbal communication skills; able to interact effectively with both technical teams and non-technical business stakeholders.
  • Must hold or be actively working toward relevant advanced certifications:
    • Security Certifications: CompTIA Security+ / SecurityX, ISC2 CISSP, or equivalent vendor-neutral security credentials.
    • Vendor Certifications: Microsoft 365 Certified: Administrator Expert (MS-102), Microsoft Certified: Azure/Entra Identity and Access Administrator (SC-300), or Cisco CCNP.

Key Competencies

  • Advanced Tier 3 technical and architectural skills across networking and hybrid identity systems.
  • Deep familiarity with MSP operational software (RMM, PSA, and centralized documentation tools).
  • Customer-focused, consultative mindset with strong conflict-resolution skills.
  • Proactive problem-solving and root-cause analysis abilities.
  • Leadership, mentoring, and team-building capabilities.

Reporting Structure

  • Reports To: Chief Executive Officer (CEO)
  • Direct Reports/Supervision: Technical Support Engineers, Specialists, and Tier 1/2 Help Desk staff.
  • Collaborates With: Project Management and Account Management teams.

Compensation & Application

Compensation and benefits are competitive and aligned with experience. Our benefits package includes health insurance, paid time off, professional development opportunities, and more.

To Apply: Interested candidates should submit their résumé and a cover letter highlighting their relevant MSP leadership and toolset experience. Please note: Technical competence testing will be a required part of the application process.


Company Description

We are an IT services company that has been in business for 25 years. We have enjoyed success by providing our customers a comprehensive range of services with a focus on quality. Our customers are professional organizations: Doctors, Lawyer, CPA and Banks. We strive to provide the latest and most up to date tools available to both protect and provide secure access to the corporate data. We value or employees and customers and we are looking for team members that want to be partners with our customers.