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Remote Knowledge Base Writer Jobs in Pittsburgh, PA

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Remote Knowledge Base Writer information

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How much do remote knowledge base writer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote knowledge base writer in Pittsburgh, PA is $23.58, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $27.07 per hour, depending on experience, location, and employer.

What is a remote knowledge base writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

How does a remote knowledge base writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.

What are the key skills and qualifications needed to thrive as a remote knowledge base writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

What are the most commonly searched types of Knowledge Base Writer jobs in Pittsburgh, PA?

The most popular types of Knowledge Base Writer jobs in Pittsburgh, PA are:

What are popular job titles related to Remote Knowledge Base Writer jobs in Pittsburgh, PA?

For Remote Knowledge Base Writer jobs in Pittsburgh, PA, the most frequently searched job titles are:

What cities near Pittsburgh, PA are hiring for Remote Knowledge Base Writer jobs?

Cities near Pittsburgh, PA with the most Remote Knowledge Base Writer job openings:

Engineering Project Manager - Remote Operation Center Projects

Emerson Group

Cranberry Township, PA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement

Re-posted 8 days ago


Job description


If you are a project management professional looking to grow your impact, we have an exciting opportunity with our Power & Water Solutions business supporting Remote Operations Center (ROC) projects based in Pittsburgh, PA. In this role, you will manage the execution of projects that enable secure, reliable remote monitoring and operational support for critical water, wastewater, and power infrastructure. You will partner closely with customers and cross functional teams to deliver high quality solutions that improve system visibility, performance, and long term reliability.
Our Power & Water Solutions business provides automation, controls, and digital solutions for power generation and water and wastewater facilities across North America. We focus on modernizing systems to enhance safety, sustainability, operational efficiency, and resilience.
In This Role, Your Responsibilities Will Be:
  • Lead Remote Operations Center projects from kickoff through closeout, ensuring successful delivery
  • Manage project scope, schedule, budget, and resources across multiple workstreams
  • Serve as the primary point of contact for customers throughout the project lifecycle
  • Coordinate with internal engineering, ROC operations, field service, and commercial teams to meet project objectives
  • Track project progress and communicate status, risks, and changes clearly to stakeholders
  • Ensure compliance with contractual requirements, safety standards, cybersecurity expectations, and Emerson quality procedures
  • Support continuous improvement efforts and identify opportunities for follow on work or service expansion

Who You Are:
You build trust through collaboration and follow through, working effectively with diverse teams and customers. You anticipate challenges, assess risks, and take thoughtful action to keep projects moving forward. You understand how project decisions connect to operational outcomes and broader business goals, and you adapt your approach to deliver value in complex, customer focused environments.
For This Role, You Will Need:
  • Bachelor's degree in Engineering, Business, technical discipline, or equivalent
  • A minimum of 5 years of experience managing projects in an automation, controls, or engineering environment
  • Demonstrated knowledge of the Power & Water Solutions industry and customer operational needs
  • Experience supporting projects involving remote monitoring, operations, or centralized control environments
  • Ability to travel up to 20% based on project needs
  • Strong written and verbal communication skills
  • A collaborative, self directed approach to managing multiple priorities
  • Legal authorization to work in the United States without current or future sponsorship

Preferred Qualifications That Set You Apart:
  • Bachelor's degree in Electrical, Chemical, Mechanical, or Computer Engineering
  • Experience supporting Remote Operations Center or similar digital operations initiatives
  • Knowledge of Emerson Ovation™ systems and overall control system architecture
  • Experience with water/wastewater, power generation, or other critical infrastructure industries
  • Exposure to multiple control systems, instrumentation platforms, or automation technologies

Our Culture & Commitment to You:
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
#LI-MH2
About Us
WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
Work Authorization
Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Accessibility Assistance or Accommodation
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.
ABOUT EMERSON
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!
No calls or agencies please.