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Remote Knowledge Base Writer Jobs in Pittsburgh, PA

PNC Bank

Proposal Writer Sr

Pittsburgh, PA · On-site +1

$63K - $127K/yr

This is a remote position. 1-2 years of proposal writing experience preferred Treasury Management ... Determines appropriate base content to draft proposals. Composes custom and tailored content for ...

micro1 AI

Medical Writing Manager

Pittsburgh, PA · Remote

$50 - $80/hr

Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging ... No prior experience in AI is required -- your domain knowledge is what matters. Scope of Work

micro1 AI

Medical Writing Manager

Pittsburgh, PA · Remote

$50 - $80/hr

Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging ... No prior experience in AI is required -- your domain knowledge is what matters. Scope of Work

Net Health

Copy Writer II - REMOTE

Pittsburgh, PA · On-site +1

$60K - $75K/yr

The Copy Writer II brings a working knowledge of B2B content and is building toward independent ownership of projects with increasing complexity. RESPONSIBILITIES AND DUTIES * Content Strategy ...

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How much do remote knowledge base writer jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote knowledge base writer in Pittsburgh, PA is $23.58, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $27.07 per hour, depending on experience, location, and employer.

What is a remote knowledge base writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

What are the key skills and qualifications needed to thrive as a remote knowledge base writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

How does a remote knowledge base writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.
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Remote Knowledge Base Writer jobs near you

Proposal Writer Sr

PNC Bank

Pittsburgh, PA • On-site, Remote

$63K - $127K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

PNC Bank rating

7.7

Company rating: 7.7 out of 10

Based on 345 frontline employees who took The Breakroom Quiz

91st of 171 rated banks

Job description

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Proposal Writer Senior within PNC's Treasury Management team, you will be based remotely. This is a remote position.
1-2 years of proposal writing experience preferred
Treasury Management experience preferred
Demonstrated proficiency in PowerPoint, ideation, and creation of graphics will be prioritized. Please provide relevant work samples if available with application.This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description
  • Responds to comprehensive Request for Proposals (RFPs) for new client acquisition, growth of client relationships, and retention of existing client relationships for all supported business units. Determines appropriate base content to draft proposals. Composes custom and tailored content for both solicited and proactive proposals to perform work/provide a solution on behalf of a client in clear, concise, and compelling language.
  • Leads the market team, as a project manager, through the production and review processes as he/she composes client-centric proposal packages that align with the teams vision, the business strategy, and the prospects needs and requirements.
  • Maintains a high level of knowledge of supported products and services by participating in training sessions, reviewing internal and external communications and applying this knowledge to development of requests for proposal/requests for information.
  • Identifies and manages inherent risk associated with development and distribution of requests for proposal/requests for information in a highly regulated and competitive industry
  • Undertakes self-education on technology and tools through training modules, attending conferences, web-exes and other available resources.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsClient Relationship Building, Contract Administration, Contract Interpretation, Contract Monitoring, Design Thinking, Document Management, Loan Documentation, Pricing Management, Project ScheduleCompetenciesAccuracy and Attention to Detail, Effective Communications, Industry Knowledge, Managing Multiple Priorities, Organizational Savvy and Politics, Project ManagementWork ExperienceRoles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationCertificationsNo Required Certification(s)LicensesNo Required License(s)Pay TransparencyBase Salary: $63,750.00 - $127,500.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 06/24/2026, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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