2

Remote Knowledge Base Writer Jobs in Scranton, PA

... Base Salary Location: Scranton, PA | Hybrid (willing to consider fully remote for the right ... Strong knowledge of various types of commercial insurance policies. * Excellent written and verbal ...

Wilkes-Barre, PA | Hybrid (willing to consider fully remote for the right candidate) Job Overview ... Strong knowledge of various types of commercial insurance policies. * Excellent written and verbal ...

Customer Partner

Scranton, PA · Remote

$16.50 - $22.25/hr

Stays updated on product knowledge * Generate sales leads * Answer incoming customer calls ... Primary works is performed indoors in a remote office setting. The noise level in the work ...

Sr. TLE Auto Appraiser

Scranton, PA · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... knowledge of estimating losses using CCC or similar estimating platforms. * Demonstrated written ...

Sr. TLE Auto Appraiser

Stroudsburg, PA · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... knowledge of estimating losses using CCC or similar estimating platforms. * Demonstrated written ...

Solid working knowledge of personal computers, Microsoft Office Suite, Google Earth, ArcGIS and ... Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ...

Solid working knowledge of personal computers, Microsoft Office Suite, Google Earth, ArcGIS and ... Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ...

next page

Showing results 1-20

Remote Knowledge Base Writer information

See Scranton, PA salary details

$11

$24

$42

How much do remote knowledge base writer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote knowledge base writer in Scranton, PA is $24.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $27.60 per hour, depending on experience, location, and employer.

What is a remote knowledge base writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

How does a remote knowledge base writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.

What are the key skills and qualifications needed to thrive as a remote knowledge base writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

What are popular job titles related to Remote Knowledge Base Writer jobs in Scranton, PA?

For Remote Knowledge Base Writer jobs in Scranton, PA, the most frequently searched job titles are:

What job categories do people searching Remote Knowledge Base Writer jobs in Scranton, PA look for?

The top searched job categories for Remote Knowledge Base Writer jobs in Scranton, PA are:

What cities near Scranton, PA are hiring for Remote Knowledge Base Writer jobs?

Cities near Scranton, PA with the most Remote Knowledge Base Writer job openings:

Infographic showing various Remote Knowledge Base Writer job openings in Scranton, PA as of August 2026, with employment types broken down into 71% Full Time, and 29% Temporary. Highlights an 100% Remote job distribution, with an average salary of $50,009 per year, or $24 per hour.

Remote Sales Advisor (work form home)

Camesi Agency

Scranton, PA • Remote

$80K - $120K/yr

Other

Medical, Dental, Vision, Life

Posted 8 days ago


Job description

The Camesi Agency is a rapidly growing, fully remote brokerage focused on helping families protect their financial futures. We are seeking a results-driven Remote Sales Manager to lead and develop a small, high-performing remote sales team. This role is ideal for an organized, coachable leader who can drive sales performance, implement scalable processes, and support career development within a remote environment. Licensing and training support are provided.

Key responsibilities:

  • Lead, coach, and motivate a remote sales team to achieve individual and team sales targets.
  • Recruit, onboard, and train new sales representatives; maintain ongoing development through role-plays, feedback, and structured coaching.
  • Establish and enforce sales processes, performance standards, and CRM best practices to ensure accurate pipeline management and client records.
  • Monitor team performance using metrics and reporting; identify opportunities for improvement and implement corrective action plans.
  • Conduct regular one-on-one meetings, team meetings, and training sessions to maintain product knowledge and selling skills.
  • Support complex client consultations as needed and maintain high standards of client service and compliance.
  • Collaborate with leadership to set team goals, develop sales strategies, and contribute to continuous improvement initiatives.

Qualifications:

  • Proven experience in sales leadership, team management, or a comparable supervisory role; experience in remote team management is preferred.
  • Demonstrated ability to coach and develop sales representatives, set clear expectations, and drive measurable performance improvements.
  • Strong verbal and written communication skills with a consultative approach to client interactions and team coaching.
  • Comfortable working remotely with a reliable computer, high-speed internet connection, and a dedicated, quiet workspace.
  • Experience using CRM systems and familiarity with sales metrics and reporting tools.
  • Motivated, organized, and able to manage competing priorities in a fast-paced, small-team environment.
  • Willingness to obtain a Life & Health insurance license; licensing support and guidance provided.

What we offer:

  • 100% remote work with a flexible schedule.
  • Competitive compensation structure including base (where applicable), commission income, and performance-based bonuses.
  • Comprehensive training program, structured mentorship, and clear advancement pathways into senior leadership.
  • Supportive, small-team environment focused on professional development and internal promotion.
  • Benefits package including health, dental, vision, and life insurance, plus an employee referral program.

Additional information: This role focuses on leading consultative sales of life and health insurance products to inbound prospective clients. Performance expectations are transparent and supported through training and mentorship to accelerate success. The Camesi Agency values professional development and promotes from within as team members demonstrate consistent performance and leadership potential. We are an equal opportunity employer and welcome applicants who are enthusiastic about building and leading a remote sales team.