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Remote Knowledge Base Writer Jobs in Tennessee (NOW HIRING)

Aston Carter

Remote Medical Coder

Memphis, TN · On-site +1

$75/hr

Provide well-written, expert responses to operational healthcare scenarios for use in model ... knowledge, geographic location, internal equity, and other pertinent job-related factors.

NHC HomeCare - Hendersonville

Coder

Hendersonville, TN · Remote

Remote Clinical Coder and Quality Review for the Home Care division. Line of Authority: Director of ... Seeks opportunities to increase knowledge base and broaden expertise and keeps professional ...

NHC HomeCare - Murfreesboro

Coder

Murfreesboro, TN · Remote

Remote Clinical Coder and Quality Review for the Home Care division. Line of Authority: Director of ... Seeks opportunities to increase knowledge base and broaden expertise and keeps professional ...

LabConnect

Medical Writer

Johnson City, TN · On-site +1

Advanced knowledge of scientific/technical writing and editing. * Strong time and project ... Financial Security (Base Pay, 401k Match and Possible Annual Bonus Eligibility) * Health Benefits ...

TeleMate Health

Ability to adapt conversations based on patient need and knowledge base * Compassion for the ... A supportive and collaborative remote work environment. * Medical, dental, and vision coverage ...

OneOncology

Service Desk Technician II

Nashville, TN · On-site +1

Maintain accurate documentation, troubleshooting guides, and knowledge base articles for both ... remote support tools. * Strong written and verbal communication skills, with the ability to ...

New

TeleMate Health

Certified Medical Assistant

Old Hickory, TN · Remote

$17 - $22/hr

Ability to adapt conversations based on patient need and knowledge base * Compassion for the ... A supportive and collaborative remote work environment. * Medical, dental, and vision coverage ...

Truvani

Direct Response Copywriter - REMOTE

Nashville, TN · On-site +1

$75K - $105K/yr

Deep, applied knowledge of direct-response and consumer-psychology principles (think Schwartz ... Earn a reputation across the team as a fast, reliable, on-brand writer SALARY AND BENEFITS * Base ...

Truvani

Direct Response Copywriter - REMOTE

Nashville, TN · Remote

$75K - $105K/yr

Deep, applied knowledge of direct-response and consumer-psychology principles (think Schwartz ... Earn a reputation across the team as a fast, reliable, on-brand writer SALARY AND BENEFITS * Base ...

McKesson

Customer Success Manager

La Vergne, TN · Remote

$20.30 - $33.83/hr

Develop a knowledge base of the marketplace, environment, physician practice dynamics and concerns ... Remote with flexibility to work at hub location * Minimum travel required (up to 25%) Physical ...

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Remote Knowledge Base Writer information

What is a remote knowledge base writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

How does a remote knowledge base writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.

What are the key skills and qualifications needed to thrive as a remote knowledge base writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

What are the most commonly searched types of Knowledge Base Writer jobs in Tennessee?

The most popular types of Knowledge Base Writer jobs in Tennessee are:

What are popular job titles related to Remote Knowledge Base Writer jobs in Tennessee?

For Remote Knowledge Base Writer jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Knowledge Base Writer jobs in Tennessee look for?

The top searched job categories for Remote Knowledge Base Writer jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Knowledge Base Writer jobs?

Cities in Tennessee with the most Remote Knowledge Base Writer job openings:

Remote Knowledge Base Writer jobs near you

Procedure Writer (Chemical Process) - Hybrid/Remote

Oak Ridge, TN • On-site, Remote

Edgewater Technical Associates
Facilities Support Services • 201 - 500 employees
Learn more about Edgewater Technical Associatesexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Edgewater Technical Associates is seeking qualified candidates for a Procedure Writer (Chemical Process) opportunity for a hybrid/remote work arrangement.
Position Summary:
We are seeking an experienced Procedure Writer with a strong background in chemical processes to develop, revise, and maintain technical operating and maintenance procedures. This role is responsible for translating complex technical requirements into clear, accurate, and compliant procedures that support safe and efficient operations in highly regulated environments.
Key Responsibilities:
  • Develop, revise, and maintain operating and maintenance procedures for chemical processes and nuclear facilities.
  • Convert technical requirements, engineering documents, P&IDs, system descriptions, and regulatory standards into user-friendly, actionable procedures.
  • Ensure procedures align with regulatory requirements (e.g., DOE, NRC, OSHA, EPA, ISO, or other applicable governing bodies).
  • Conduct document reviews and validations with subject matter experts (SMEs), engineering, operations, and safety personnel.
  • Participate in procedure walkthroughs, tabletop reviews, and field validations to verify technical accuracy and usability.
  • Maintain configuration control and document management within established quality assurance programs.
  • Support audits, assessments, and regulatory inspections as needed.
  • Identify opportunities for procedural improvements to enhance safety, reliability, and operational efficiency.

Qualifications:
  • Bachelor's degree in Engineering, Chemistry, Nuclear Technology, Technical Writing, or related field (or equivalent combination of education and experience).
  • 5+ years of procedure writing and development experience in chemical processing industrial environment.
  • Direct experience in nuclear facility operations, radiological controls, or chemical plant operations.
  • Demonstrated experience writing or revising technical procedures in a controlled documentation environment.
  • Strong understanding of process safety principles and operational risk mitigation.
  • Experience interpreting P&IDs, system flow diagrams, engineering drawings, and technical specifications.
  • Familiarity with regulatory frameworks such as DOE, NRC, OSHA, EPA, or comparable governing bodies.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and ability to manage multiple document revisions simultaneously.

Preferred Qualifications:
  • PPA Certification.
  • Experience developing procedures from a nuclear chemical process line.
  • Knowledge of configuration management and quality assurance standards (e.g., NQA-1, ISO 9001).
  • Experience with electronic document management systems (EDMS).
  • Experience supporting readiness reviews or operational startups.

Other Job Requirements:
  • United States Citizenship

If you are interested in being considered for this position and your resume clearly outlines your relevant experience for this position, please follow the application steps via our website: www.edgewatertech.net/careers
Edgewater will not submit your resume without first having detailed discussions with you and obtaining your permission to do so. We look forward to hearing from you!
WORKING WITH EDGEWATER TECHNICAL ASSOCIATES
Founded in 2003, Edgewater Technical Associates, LLC (Edgewater) is a New Mexico-based small business headquartered in Los Alamos, NM, with five (5) regional offices across the United States to locally support their growing presence at project sites. Edgewater has a proven track record and is a trusted provider of fixed-price construction projects, engineering, and technical services for the Department of Energy (DOE), Department of Defense (DOD), National Nuclear Regulatory Commission (NRC), Canadian Commercial Nuclear Industry, and private sector commercial contractors involved in nuclear, high-hazard, or complex operations. Edgewater's experience and guidance ensure that its customers perform hazardous operations, comply with regulatory requirements, and maintain the highest quality and safety standards.
Originally founded to support the Los Alamos National Laboratory, Edgewater now supports customers across the U.S. and Canada. Edgewater has five offices, with corporate headquarters in Los Alamos, NM and regional offices in Carlsbad, NM; Oak Ridge, TN; Aiken, SC; and Richland, WA.
Edgewater is committed to recruiting and maintaining a staff of highly skilled professionals to support our customers. In keeping with this objective, we offer highly competitive salaries and employee benefit packages structured to best suit your needs. We offer multiple individual and family benefit options including paid time off, medical, dental, life, vision, and disability insurance, and a pre- and post-tax 401 (k) retirement account with Company matching contributions and 100% vesting for eligible participants beginning DAY 1.
EQUAL OPPORTUNITY EMPLOYER
Edgewater is an equal opportunity employer and all qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, protected veterans, or individuals with disabilities in accordance with EO 14173.
View all Edgewater opportunities at www.edgewatertech.net/careers

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