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Remote Knowledge Base Writer Jobs in California (NOW HIRING)

Revel Staffing

IT Support Supervisor

Sacramento, CA · Remote

$85K - $115K/hr

Maintain and improve training materials, standard operating procedures, knowledge-base articles ... Experience supporting remote employees and distributed teams * Strong leadership, communication ...

Revel Staffing

IT Support Supervisor

San Diego, CA · Remote

$85K - $115K/hr

Maintain and improve training materials, standard operating procedures, knowledge-base articles ... Experience supporting remote employees and distributed teams * Strong leadership, communication ...

Tax Alchemy

Tax Preparer

Irvine, CA · Remote

$80K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Contribute to company Knowledge Base for client FAQS and company Best Practices Skills, Knowledge ... Remote work * Medical, dental, vision, life, and voluntary life insurance * 401(k) with company ...

Red Cup IT Inc

Systems Engineer

Los Angeles, CA · On-site +1

Configure and support Active Directory, Group Policy, DNS, DHCP, VPN, and remote access solutions ... Document configurations, procedures, and project work; contribute to internal knowledge base.

Figma

Content Support Engineer

San Francisco, CA · On-site +1

Own the information architecture of our internal knowledge base, defining how content is organized ... Strong written communication skills with the ability to turn complex topics into clear, usable ...

OSARO

Technical Support Engineer

San Francisco, CA · On-site +1

$100K - $160K/yr

Create and maintain customer facing knowledge base articles for commonly encountered issues. What ... Strong written and verbal communication skills * Excellent interpersonal skills for engaging with ...

OSARO

Technical Support Engineer

San Francisco, CA · On-site +1

$100K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Create and maintain customer facing knowledge base articles for commonly encountered issues. What ... Strong written and verbal communication skills * Excellent interpersonal skills for engaging with ...

DataHub

Customer Centric Engineer

Palo Alto, CA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

FAQs, troubleshooting guides, training materials, and knowledge base articles. * Continuously ... Excellent written and verbal communication skills - able to explain technical detail clearly to ...

Aquent

UX / Technical Content Writer

San Francisco, CA · On-site +1

$49 - $54/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... user base. About the Opportunity We are seeking an exceptional individual to join our client ... Identify knowledge gaps and proactively streamline existing documentation to keep our content ...

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Remote Knowledge Base Writer information

What is a remote knowledge base writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

What are the key skills and qualifications needed to thrive as a remote knowledge base writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

How does a remote knowledge base writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.

What are the most commonly searched types of Knowledge Base Writer jobs in California?

The most popular types of Knowledge Base Writer jobs in California are:

What are popular job titles related to Remote Knowledge Base Writer jobs in California?

For Remote Knowledge Base Writer jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Knowledge Base Writer jobs in California look for?

The top searched job categories for Remote Knowledge Base Writer jobs in California are:

What cities in California are hiring for Remote Knowledge Base Writer jobs?

Cities in California with the most Remote Knowledge Base Writer job openings:

Remote Knowledge Base Writer jobs near you

Epic Certified HB Clarity Report Writer (Engineer) - Remote - San Diego, CA

Waterfall Technology Consulting Partners

San Diego, CA • Remote

$126K - $136K/yr

Full-time

Re-posted 13 days ago

Job description

We are partnered with a wonderful organization seeking an Epic HB Certified Application Engineer with hands-on technical expertise and a working knowledge of hospital Revenue Cycle operations. This role will focus on developing, maintaining, and optimizing data integrations, reporting solutions, and supporting applications that enable efficient patient billing and financial workflows.

The ideal candidate brings a combination of technical development skills and an understanding of healthcare financial systems, allowing them to effectively support operational and reporting needed.

This is a remote 2-year contract that is salaried only. Must work West Coast business hours.

What will I be doing?

  • Design, develop, and maintain ETL processes and data integrations supporting Revenue Cycle operations
  • Support report development and data extraction to meet business and operational needs
  • Collaborate with stakeholders to gather requirements and translate them into technical solutions
  • Troubleshoot and resolve issues across ETL, reporting, and application layers
  • Monitor and maintain scheduled workflows and system processes
  • Ensure data accuracy, performance, and integrity across systems
  • Support ongoing system enhancements and process improvements

What requirements do I need?

Healthcare / Revenue Cycle:

  • Knowledge of hospital Revenue Cycle operations, including patient accounting, billing, and claims processes
  • Experience working with healthcare financial data and reporting

ETL Engineering:

  • Minimum 3 years of Extensive experience building, debugging, and optimizing SQL Server Integration Services (SSIS) packages
  • Strong ability to manage complex queries and data transformations and workflows

Web Development:

  • Minimum 3 years of Experience in .NET C# web application development
  • Exposure to application architecture principles and IIS deployment

Business Intelligence & Reporting:

  • Minimum 3 years of experience developing SSRS reports, including:
    • Matrix and structured report layouts
    • Experienced with both scheduled and triggered SSRS reports

Job Scheduling / Automation:

  • Minimum 1 year of experience managing and monitoring enterprise workflows, preferably using JAMS Scheduler

Epic Certification:

  • Active Epic Hospital Billing (HB) Clarity Report Writer certification
  • Strong analytical and problem-solving skills
  • Detail-oriented with a commitment to data accuracy and quality
  • Effective communication skills with both technical and business teams
  • Ability to manage multiple priorities in a fast-paced environment

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

If you have the skills required for this role, we want to speak to you. 

Apply today!