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Remote Knowledge Base Writer Jobs in California (NOW HIRING)

Neighborhood Healthcare

Grants Writer

Riverside, CA · Remote

$73K - $104K/yr

This position is full-time and primarily remote, but candidates must be located in Southern ... Proficient knowledge and understanding of the grant writing process * Knowledgeable about and ...

Neighborhood Healthcare

Grants Writer

Riverside, CA · Remote

$73K - $104K/yr

This position is full-time and primarily remote, but candidates must be located in Southern ... Proficient knowledge and understanding of the grant writing process * Knowledgeable about and ...

Tax Alchemy

Tax Preparer

Irvine, CA · On-site +1

$80K - $100K/yr

Contribute to company Knowledge Base for client FAQS and company Best Practices Skills, Knowledge ... Remote work * Medical, dental, vision, life, and voluntary life insurance * 401(k) with company ...

Kratos Defense

Director Business Development

CA · Remote

$195K - $250K/yr

Communicates effectively, both written and verbal. * Other duties may be assigned. SUPERVISORY RESPONSIBILITY: No Compensation: $195,000 - $250,000 #LI-Remote KNOWLEDGE, SKILLS & ABILITIES: Required:

Revelyst

Technical Product Support Agent

San Diego, CA · On-site +1

$21 - $22.50/hr

... remote desktop control tool. * Work with end users to understand, diagnose, and resolve Golf Data ... helpdesk knowledge base. * Work with customers and manufactures to organize returns and any ...

Figma

Support Content Engineer

San Francisco, CA · On-site +1

Own the information architecture of our internal knowledge base, defining how content is organized ... Strong written communication skills with the ability to turn complex topics into clear, usable ...

Varsity Technologies

Helpdesk Technician

Los Angeles, CA · Remote

$21.50 - $29/hr

Follow, update, and create Knowledge base. * Adhere to procedures and policies on customer service ... Remote Support Tools : Proficiency with remote control tools like TeamViewer, AnyDesk, or Microsoft ...

Tax Alchemy

Tax Preparer

Irvine, CA · Remote

$80K - $100K/yr

Contribute to company Knowledge Base for client FAQS and company Best Practices Skills, Knowledge ... Remote work * Medical, dental, vision, life, and voluntary life insurance * 401(k) with company ...

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Remote Knowledge Base Writer information

What is a Remote Knowledge Base Writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

What are the key skills and qualifications needed to thrive as a Remote Knowledge Base Writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

How does a Remote Knowledge Base Writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.
What are the most commonly searched types of Knowledge Base Writer jobs in California? The most popular types of Knowledge Base Writer jobs in California are:
What are popular job titles related to Remote Knowledge Base Writer jobs in California? For Remote Knowledge Base Writer jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Knowledge Base Writer jobs in California look for? The top searched job categories for Remote Knowledge Base Writer jobs in California are:
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Remote Knowledge Base Writer jobs near you
Organizational Change Manager - OCM Manager - Remote - (JK)

Organizational Change Manager - OCM Manager - Remote - (JK)

Central Business Solutions, Inc

Newark, CA • Remote

Other

Posted 17 days ago

Job description

Georgia Tech's Office of Information Technology (OIT) is seeking an Organizational Change Management (OCM) contractor to support the Institute's web modernization initiative and the rollout of new web governance and intake processes across campus. This role will help prepare stakeholders across academic and administrative units for changes related to enterprise web governance, website lifecycle management, accessibility expectations, intake workflows, and modernization standards.
The contractor will partner with project teams, technical teams, communicators, and campus stakeholders to support organizational readiness, communications, stakeholder engagement, training coordination, process documentation, and user adoption activities.
This position is fully remote and will support a large-scale, cross-functional institutional initiative impacting distributed website owners, communicators, developers, and business stakeholders across Georgia Tech.
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Key Responsibilities
Support organizational change management activities related to Georgia Tech's web modernization and governance initiatives.
Assist in developing and executing change management and stakeholder engagement plans.
Coordinate communications and readiness activities associated with new governance processes, intake models, and operational workflows.
Help document and socialize new web governance standards, intake procedures, and support processes.
Develop presentations, communications materials, job aids, FAQs, and end-user guidance documentation.
Support stakeholder outreach and engagement activities across distributed campus units.
Coordinate training logistics, readiness activities, and adoption support efforts.
Partner with technical teams, project managers, communications professionals, and business stakeholders to support implementation readiness.
Track risks, stakeholder concerns, and adoption barriers and help recommend mitigation strategies.
Assist with meeting coordination, governance-related documentation, and project support activities.
Support process improvement and operational readiness efforts associated with enterprise web services and governance modernization.
Minimum Qualifications
Education
Bachelor's degree in Organizational Change Management, Communications, Business Administration, Information Technology, Public Relations, Human Resources, Education, or a related field; or equivalent combination of education and experience.
Experience
Minimum of 3 years of professional experience supporting organizational change management, communications, technology adoption, training, project coordination, or related functions.
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Preferred Qualifications
Experience supporting organizational change management initiatives within higher education, public sector, or large complex organizations.
Experience supporting web governance, digital modernization, website management, or enterprise digital transformation initiatives.
Familiarity with website governance models, intake processes, accessibility initiatives, or digital experience programs.
Experience creating knowledge base articles, and supporting ServiceNow workflows, intake processes, or operational process documentation.
Certification or coursework in Organizational Change Management methodologies (Prosci, ADKAR, etc.) preferred.
Work Arrangement
Fully remote
Approximately 40 hours per week
Estimated 9-month engagement

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