2

Remote Knowledge Base Writer Jobs in California (NOW HIRING)

Director Business Development

CA · Remote

$195K - $250K/yr

Communicates effectively, both written and verbal. * Other duties may be assigned. SUPERVISORY RESPONSIBILITY: No Compensation: $195,000 - $250,000 #LI-Remote KNOWLEDGE, SKILLS & ABILITIES: Required:

Tax Preparer

Irvine, CA · On-site +1

$80K - $100K/yr

Contribute to company Knowledge Base for client FAQS and company Best Practices Skills, Knowledge ... Remote work * Medical, dental, vision, life, and voluntary life insurance * 401(k) with company ...

Remote Job Type: Contractor Pay: $50-$80/hour Job Overview We are seeking an experienced Medical ... TFL Analysis * eCTD Knowledge * Strong Written Communication & Collaboration Qualifications * 5+ ...

... remote desktop control tool. * Work with end users to understand, diagnose, and resolve Golf Data ... helpdesk knowledge base. * Work with customers and manufactures to organize returns and any ...

Showing results 21-40

Remote Knowledge Base Writer information

What is a remote knowledge base writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

What are the key skills and qualifications needed to thrive as a remote knowledge base writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

How does a remote knowledge base writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.

What are the most commonly searched types of Knowledge Base Writer jobs in California?

The most popular types of Knowledge Base Writer jobs in California are:

What cities in California are hiring for Remote Knowledge Base Writer jobs?

Cities in California with the most Remote Knowledge Base Writer job openings:

Endpoint Administrator/System Admin - Direct Client - Remote - Brentwood, TN

Ab Ovo Inc.

Santa Clara, CA • Remote

Contractor

Re-posted 17 days ago


Job description

Company Description

We are a direct supplier to several F500 companies and are looking to fill multiple positions with our customers at this time.

Job Description

Endpoint Administrator/System Admin with our direct client for long term contract. Extension/Conversion is highly possible.

Location - Brentwood, TN (Remote)

Administration of IGEL/UMS console. Manage, update thin clients with IGEL Operating system for CWOW support and rollout.

The Endpoint Administrator provides direction and strategic guidance for the overall management and health of Client's endpoint devices.  There are multiple levels of responsibilities needed for our Endpoint administrator including: vendor coordination, close coordination with development and engineering teams, and overall knowledge of endpoint devices to include thin clients.  Endpoint administrator must have a detailed understanding of Incident and Problem Management process as SME with our Service Excellence teams; to include knowledge-base articles and participation in multiple incident or problem resolution team/meetings.  The Endpoint administrator will be responsible for large or small scale rollout or other deployments for both hardware and software based initiatives.  The Endpoint administrator is expected to provide leadership and subject matter expertise during those deployments.  Lastly Endpoint administrator is expected to keep abreast industry's best practices and technology trends to lead Client as our Village moves forward with endpoint solutions.

Skills for this position.

Linux Administration, Ubuntu preferred

System Admin experience, particularly in supporting, updating and managing endpoint devices

Dell Wyse Management Suite

iGel experience

Ability to automate common procedures and continuously look for and execute on opportunities to improve services and teammate experiences

Create and maintain documentation to include Standard Operating Procedures (SOPs), Configuration Documentation, Policy Documentation, Knowledge Based Articles and Training Documentation

Thank you

Sudha Atre

sudha@abovoinc dot com

Additional Information

All your information will be kept confidential according to EEO guidelines.