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Remote Knowledge Base Administrator Jobs in California

Revel Staffing

IT Support Supervisor

Sacramento, CA · Remote

$85K - $115K/hr

Maintain and improve training materials, standard operating procedures, knowledge-base articles ... Experience supporting remote employees and distributed teams * Strong leadership, communication ...

Revel Staffing

IT Support Supervisor

San Diego, CA · Remote

$85K - $115K/hr

Maintain and improve training materials, standard operating procedures, knowledge-base articles ... Experience supporting remote employees and distributed teams * Strong leadership, communication ...

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All JobsKnowledge Base Administrator JobsRemote Knowledge Base Administrator JobsRemote Knowledge Base Administrator Jobs in California

Remote Knowledge Base Administrator information

How does a remote knowledge base administrator typically collaborate with other teams to keep information accurate and up-to-date?

A Remote Knowledge Base Administrator works closely with subject matter experts, customer support, and product teams to gather the latest information and ensure documentation reflects current processes and features. Collaboration usually happens through scheduled virtual meetings, shared project management tools, and regular communication channels like Slack or email. The administrator must proactively seek updates, clarify uncertainties, and coordinate review cycles to maintain the knowledge base’s accuracy. Building strong relationships with key stakeholders is essential for staying informed about changes and quickly updating resources when needed.

What is the difference between Remote Knowledge Base Administrator vs Remote Technical Support Specialist?

AspectRemote Knowledge Base AdministratorRemote Technical Support Specialist
CredentialsKnowledge management certifications, IT or technical backgroundTechnical certifications, customer service skills
Work EnvironmentCreates and maintains knowledge bases, collaborates with support teamsProvides direct technical support to customers remotely
Industry UsageUsed across IT, software, and tech companies for documentationCommon in tech, telecom, and software industries for troubleshooting

The Remote Knowledge Base Administrator focuses on developing and managing knowledge repositories to improve support efficiency, while the Remote Technical Support Specialist directly assists customers with technical issues. Both roles require technical knowledge, but their primary functions differ: one manages information, the other provides support.

What are the key skills and qualifications needed to thrive as a remote knowledge base administrator?

To thrive as a Remote Knowledge Base Administrator, you need strong content management, technical writing, and information organization skills, typically supported by experience with documentation best practices and relevant educational background. Familiarity with knowledge management systems (such as Zendesk, Confluence, or SharePoint), basic HTML/CSS, and sometimes certifications in knowledge-centered support (KCS) are common requirements. Outstanding attention to detail, proactive communication, and the ability to collaborate remotely make candidates stand out. These skills and qualities ensure the creation, maintenance, and accuracy of resources that empower teams and customers to find reliable information efficiently.

What is a remote knowledge base administrator?

A Remote Knowledge Base Administrator is a professional responsible for creating, organizing, updating, and maintaining digital repositories of information, such as FAQs, help articles, and documentation, to support users and employees. Working remotely, they ensure that the knowledge base is accurate, searchable, and user-friendly, often collaborating with subject matter experts and technical teams. Their goal is to make information easily accessible, reduce support requests, and improve overall user experience. They may use specialized software tools for content management, analytics, and workflow automation.
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Remote Knowledge Base Administrator jobs near you

Sr. Contract Administrator (temp)

BioPhase Solutions

Los Angeles, CA • Remote

$38 - $43/hr

Temporary

Re-posted 4 days ago

Job description

BioPhase Solutions specializes in recruiting top talented professionals for Southern California's Scientific community. We are currently looking for a Sr. Contract Administrator to work for a leading Los Angeles area biotech company.

$38-43/hour depending on experience
Remote
6-month temp with potential to convert to FTE

Summary:
The Senior Contract Administrator position will provide all forms of contract-related support through all phases of the contract lifecycle. The role will partner with a variety of key business stakeholders throughout the company.

Responsibilities:
  • Support team of attorneys working in a fast-paced environment on R&D, clinical trial and related agreements, including:
    1. Complete templates to create initial agreement drafts based on intake forms
    2. Incorporate attorney comments into drafts and conduct final review of drafts prior to sending them to the other party
    3. Track contracts from intake, drafting, negotiation, approval and execution
    4. Manage draft control, running comparison of every round of negotiations and saving all drafts to working files
    5. Route contracts through the company’s required approvals process and facilitate electronic execution and finalization
    6. Perform routine follow-up on contracts in the negotiation process and attend weekly update meetings with clinical and operations teams
    7. Upload contracts and input relevant data into Company’s contract management repository
  • Monitor, triage, and process group email inbox used for contract requests and questions, including assignment of requests for review, assign and track action items and file processed emails.
  • Respond to questions and direct inquiries regarding contracts and other matters.
  • Create and maintain contract reports.
  • Adhere to Standard Operating Procedures (SOPs).
  • Handle additional projects and responsibilities as assigned.
Qualifications/Experience:
  • High School Diploma, with a minimum of 7+ (including but not limited to internships and/or coursework) years of relevant experience required, Or
  • Associate’s degree, with a minimum of 5+ (including but not limited to internships and/or coursework) years of relevant experience required.
  • Excellent written and oral communication skills
  • Strong organizational skills and attention to detail
  • Ability to multitask in a fast-paced work environment
  • Proficient knowledge of MS Office
  • Willingness to take initiative to complete projects
Please send resumes to idan@biophaseinc.com and visit our website at www.biophaseinc.com for additional job opportunities!!!