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Remote Key Account Manager Jobs in Virginia (NOW HIRING)

The Technical Account Manager (TAM) serves as the key technical point of contact for AvePoint ... Performing remote or onsite platform integration engagements for existing clients * Delivering ...

Collaborating with Customer Success Managers and engaging with key stakeholders, you'll drive ... Due to the remote nature of this position, if we learn during the course of our recruitment process ...

The work model for this role can be remote in the United States. Your role and responsibilities ... Understands the key business drivers, including significant and emerging business risks, and ...

$91.98K - $147.17K/yr

The Account Manager is responsible for managing existing business and prospecting and developing ... This position will play a key role in negotiating all associated commercial reviews with regards to ...

Account Manager

Abingdon, VA · On-site +1

$79.30K - $105K/yr

Key drivers for success in this position involve building and leveraging relationships with the ... Three years in an account management role within industry to include customer facing ...

This is a remote position that can be located anywhere in the United States, with a travel element ... Key Responsibilities (include but are not limited to): * Provide performance and industry insights ...

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Remote Key Account Manager information

What are the key skills and qualifications needed to thrive as a Remote Key Account Manager, and why are they important?

To thrive as a Remote Key Account Manager, you need strong sales acumen, relationship management skills, and a background in business or a related field, often supported by a bachelor’s degree. Familiarity with CRM systems like Salesforce, virtual collaboration tools, and data analysis platforms is typically required. Exceptional communication, self-motivation, and problem-solving abilities help you build trust and maintain client satisfaction from a distance. These skills ensure you can effectively manage key accounts, drive revenue growth, and maintain long-term client partnerships in a remote environment.

How does a Remote Key Account Manager typically collaborate with clients and internal teams to ensure account success?

As a Remote Key Account Manager, you will frequently use video calls, emails, and digital collaboration tools to stay closely connected with both clients and internal stakeholders. Regular check-ins, virtual presentations, and shared project management platforms help bridge the distance and maintain strong relationships. You'll coordinate with sales, customer support, and product teams to address client needs and proactively resolve issues. Effective communication and responsiveness are essential for building trust and ensuring client satisfaction in a remote setting.

What is a Remote Key Account Manager?

A Remote Key Account Manager is a professional responsible for managing and nurturing relationships with an organization's most important clients, all while working from a remote location. Their duties typically include maintaining regular communication with key clients, understanding their needs, and ensuring their satisfaction with products or services. They also collaborate with internal teams to deliver customized solutions and identify opportunities for growth within key accounts. Working remotely, they leverage digital tools to stay connected and effectively support both clients and their own teams.

What is the difference between Remote Key Account Manager vs Remote Sales Executive?

AspectRemote Key Account ManagerRemote Sales Executive
CredentialsExperience in account management, sales, and industry-specific knowledgeSales experience, often with a focus on prospecting and closing deals
Work EnvironmentClient relationship management, strategic planning, and account growthLead generation, outreach, and closing sales remotely
Employer & Industry UsageUsed in B2B sectors like tech, manufacturing, and servicesCommon across various industries including tech, retail, and services
Search & Comparison IntentPeople looking to manage key accounts remotelyPeople seeking remote sales roles focused on new business development

The Remote Key Account Manager focuses on maintaining and growing existing client accounts, emphasizing relationship management and strategic planning. In contrast, the Remote Sales Executive primarily targets new customer acquisition and sales closing. Both roles require sales skills but differ in their core responsibilities and focus areas.

What are the most commonly searched types of Remote Key Account jobs in Virginia? The most popular types of Remote Key Account jobs in Virginia are:
What are popular job titles related to Remote Key Account Manager jobs in Virginia? For Remote Key Account Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Key Account Manager jobs in Virginia look for? The top searched job categories for Remote Key Account Manager jobs in Virginia are:
What cities in Virginia are hiring for Remote Key Account Manager jobs? Cities in Virginia with the most Remote Key Account Manager job openings:
Infographic showing various Remote Key Account Manager job openings in Virginia as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Technical Account Manager- Google

Technical Account Manager- Google

AvePoint

Richmond, VA • On-site, Remote

$75K - $100K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago


Job description

Overview 

Do you have passion for customer satisfaction and the skills to support a complex technical environment? Does the idea of being the trusted technical advisor excite you? We're looking for someone who can quickly become an expert in delivering exceptional service that nurtures customer retention, fosters platform adoption, and provides prescriptive feedback. 

What will you be doing? 

The Technical Account Manager (TAM) serves as the key technical point of contact for AvePoint enterprise customers. The TAM works in a consultative role to assist in successful platform integrations and account management to provide existing customers with technical recommendations through a customer's product operations lifecycle 

Your responsibilities will include: 

  • Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. 
  • Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use. 
  • Performing architectural design sessions with existing clients to assist in architecting future and current deployments of software solutions 
  • Performing remote or onsite platform integration engagements for existing clients 
  • Delivering remote or onsite training sessions for clients 
  • Acting as the escalation point and lead conference calls with customers who require experienced handling on sensitive support cases 
  • Manage Account activities and coordinate internal and external support efforts to deliver timely and effective responses. 
  • Delivering Technical documentation to support customer deployments and expansion efforts. 
  • Partner with Support, Customer Success, Sales teams to ensure account stability, growth and adoption. 

OK, I'm interested... is this the job for me? 

You're the main point of contact for your assigned customers, which means you will need in-depth product knowledge and exceptional troubleshooting skills. You will also act as the trusted advisor to other departments within AvePoint and will need to demonstrate strong follow-through in all your technical queries. 

 
Other qualities that will make you a fit for this role include: 

  • BA/BS Degree (Computer Science/Engineering majors preferred)  
  • Experience with Google Cloud Platform (GCP) and an understanding of Microsoft 365 environments.
  • Minimum 3+ years of work experience in a related technical field. (Ex. technical software support, pre-sales engineering, technical account management)  
  • Excellent written/verbal communication, organization, presentation, and stakeholder management skills 
  • Ability to work individually and within a highly collaborative team setting 
  • Willingness to learn and adapt in a fast-paced environment
  • Experience testing and performing updates to a live production environment 
  • Working technical knowledge of current software protocols and Internet standards 
  • Competence with testing, logging and troubleshooting tools and procedures 
  • Knowledge of an Enterprise Content Management system  

While not required, it's an added plus if you also have:  

  • One or more cloud-related certifications (e.g., MS900, AZ900, or Google Cloud Platform credentials).
  • Experience with scripting (PowerShell) 
  • Familiarity with REST API development 

The Salary Range for this role is $75,000 - $100,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your expectations fall outside the range.