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Remote Itsm Jobs in Georgia (NOW HIRING)

SAP FI/CO Lead

Suwanee, GA · On-site +1

$52.75 - $68.25/hr

Exp in ITSM tools, JIRA etc. • Strong influencing and excellent communication skills. Ability to ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...

SAP FI/CO Lead

Suwanee, GA · On-site +1

$52.75 - $68.25/hr

Exp in ITSM tools, JIRA etc. Strong influencing and excellent communication skills. Ability to ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...

Showing results 21-22

Remote Itsm information

What is a remote ITSM professional?

A Remote ITSM (Information Technology Service Management) professional is someone who oversees and manages IT services for an organization while working remotely, rather than being physically present in an office. Their responsibilities typically include incident management, service requests, change management, and ensuring the smooth delivery of IT services to end users. They use ITSM tools and frameworks, like ITIL, to maintain high service quality, resolve technical issues, and improve IT processes. By working remotely, they leverage digital communication and collaboration tools to support users and coordinate with IT teams. This role is vital in organizations that have distributed teams or support remote work environments.

How does a remote ITSM professional typically collaborate with cross-functional teams to resolve incidents and implement service improvements?

Remote ITSM professionals frequently use digital collaboration tools like ticketing systems, video conferencing, and instant messaging platforms to stay connected with cross-functional teams such as developers, network engineers, and customer support. They participate in regular virtual meetings to discuss incident trends, coordinate on problem resolution, and ensure that service improvement initiatives are aligned with broader IT and business goals. Clear communication and thorough documentation are essential, as remote work requires proactive updates and knowledge sharing to maintain effective service management and minimize downtime.

What are the key skills and qualifications needed to thrive as a remote ITSM professional, and why are they important?

To thrive as a Remote ITSM professional, you need a solid understanding of IT service management frameworks (such as ITIL), strong problem-solving skills, and experience in technical support or IT operations. Familiarity with ITSM tools like ServiceNow, Jira Service Management, or BMC Remedy, along with ITIL certification, is typically required. Exceptional communication, customer service orientation, and the ability to work independently are vital soft skills for this remote role. These skills and qualifications ensure efficient incident resolution, proactive service improvement, and seamless collaboration across distributed teams.

What is the difference between Remote Itsm vs Remote Service Desk Technician?

AspectRemote ItsmRemote Service Desk Technician
CertificationsITIL, CompTIA A+, HDI-SDCompTIA A+, HDI-SD, ITIL (optional)
Work EnvironmentITSM platforms, ticketing systems, remote support toolsHelp desk software, remote support tools, customer communication
Industry UsageIT service management, enterprise ITIT support, customer service, technical troubleshooting
Job FocusManaging ITSM processes, incident/request handling, service improvementTroubleshooting, resolving user issues, providing technical support

Remote Itsm roles focus on managing IT service management processes and improving service delivery using ITSM platforms, while Remote Service Desk Technicians primarily troubleshoot and resolve end-user technical issues. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are the most commonly searched types of Itsm jobs in Georgia?

The most popular types of Itsm jobs in Georgia are:

What cities in Georgia are hiring for Remote Itsm jobs?

Cities in Georgia with the most Remote Itsm job openings:

Infographic showing various Remote Itsm job openings in Georgia as of August 2026, with employment types broken down into 80% Full Time, 3% Part Time, 14% Contract, and 3% Nights. Highlights an 77% Physical, 10% Hybrid, and 13% Remote job distribution.

SAP FI/CO Lead

NTT DATA Services

Suwanee, GA • On-site, Remote

$52.75 - $68.25/hr

Full-time

Re-posted 29 days ago


NTT Data rating

7.4

Company rating: 7.4 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

118th of 224 rated it services


Job description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a SAP FI/CO Lead to join our team in Suwanee, Georgia (US-GA), United States (US).

 Job Description – Lead S/4 HANA Finance and Controlling (COPA)

Day to Day job Duties: (what this person will do on a daily/weekly basis) 
•    Requires at least 12 years of experience in SAP S/4 HANA FI/CO Skill  
•    SAP FICO Consultant designs, configures, and supports SAP Financial Accounting (FI) and Controlling (CO) modules to streamline financial processes like AP, AR, GL, and asset management. 
•    Key responsibilities include gathering business requirements, mapping them to SAP functionalities, conducting system testing, and providing user training.
•    Controlling Module (CO-PA ) Designing and configuring SAP CO modules (Cost Center Accounting and Profitability Analysis (CO-PA) Reporting to meet business requirements.
•    Integration with FI/Logistics: Ensuring seamless data flow from Financial Accounting (FI), Sales Distribution (SD) , MM and other cross S4 modules
•    Reporting & Analysis: Developing custom reports for GL, Trial Balance and cost monitoring, variance analysis, and profitability analysis.
•    Analysing existing business processes to provide, document, and test functional solutions (RICEFW objects).
•    Strong organizational and time management skill. Exp in ITSM tools, JIRA etc.
•    Strong influencing and excellent communication skills. Ability to translate between non-technical business users and technical IT resources. 

Basic Qualifications: (what are the skills required to this job with minimum years of experience on each)
•    Requires 12 years of experience in SAP S/4 HANA Finance Module  
•    Minimum 2 SAP implementation full life-cycle experience and 2 AMS support project experience.

Location : Preferably Atlanta, GA based resource.

Minimum/Required Qualification:
12+ years of SAP FI/CO experience
5+ years of SAP S/4 HANA experience
3+ years of COPA/CO-PA experience

#LI-NorthAmerica

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.


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About NTT DATA

Sourced by ZipRecruiter

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

1967