Remote (pure remote option no location preference) Position type: Contract Job Requirements: -Lead ... ITSM tool experience, specifically Asset Management Tools like ServiceNow CMDB/Discovery -Network ...
Remote (pure remote option no location preference) Position type: Contract Job Requirements: -Lead ... ITSM tool experience, specifically Asset Management Tools like ServiceNow CMDB/Discovery -Network ...
... in the ITSM products, in particular CSM, Change Management, and HR. Job duties: Delivery of ... Most engagements are remote. Knowledge in IT Operations Management, Service Management, and ITIL ...
... in the ITSM products, in particular CSM, Change Management, and HR. Job duties: Delivery of ... Most engagements are remote. Knowledge in IT Operations Management, Service Management, and ITIL ...
Application Support Analyst
Atlanta, GA · On-site +1
... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... Support and follow ITSM and solution management best practices. Collaboration * Educate users on ...
Application Support Analyst
Atlanta, GA · On-site +1
... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... Support and follow ITSM and solution management best practices. Collaboration * Educate users on ...
ServiceNow Architect Presales Senior Manager
Atlanta, GA · Remote
$110K - $170K/yr
... ITSM, CSM, HRSD, ITOM, IRM), * Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $110,000 TO $170,000.
ServiceNow Architect Presales Senior Manager
Atlanta, GA · Remote
$110K - $170K/yr
... ITSM, CSM, HRSD, ITOM, IRM), * Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $110,000 TO $170,000.
ServiceNow Architect Presales Senior Manager
Atlanta, GA · Remote
$110K - $170K/yr
... ITSM, CSM, HRSD, ITOM, IRM), * Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $110,000 TO $170,000.
ServiceNow Architect Presales Senior Manager
Atlanta, GA · Remote
$110K - $170K/yr
... ITSM, CSM, HRSD, ITOM, IRM), * Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $110,000 TO $170,000.
... ITSM, identity/security tooling, etc.), including renewals, usage tracking, and total cost of ... Remote work and more! About STC Health: STChealth, founded in 1988, is dedicated to eradicating ...
... ITSM, identity/security tooling, etc.), including renewals, usage tracking, and total cost of ... Remote work and more! About STC Health: STChealth, founded in 1988, is dedicated to eradicating ...
... ITSM, identity/security tooling, etc.), including renewals, usage tracking, and total cost of ... Remote work and more! About STC Health: STChealth, founded in 1988, is dedicated to eradicating ...
... ITSM, identity/security tooling, etc.), including renewals, usage tracking, and total cost of ... Remote work and more! About STC Health: STChealth, founded in 1988, is dedicated to eradicating ...
Sr. ServiceNow Developer
Athens, GA · Remote
$52.25 - $71.75/hr
... ITSM or CSM. Local candidates preferred but 100% remote is acceptable.
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Sr. ServiceNow Developer
Athens, GA · Remote
$52.25 - $71.75/hr
... ITSM or CSM. Local candidates preferred but 100% remote is acceptable.
Senior Applied AI Engineer
Atlanta, GA · On-site +1
$100K - $138K/yr
The focus of this role is the advancement of AI capabilities in the IT Service Management (ITSM ... This position's work style is remote from any of the locations listed below. You must reside in ...
Senior Applied AI Engineer
Atlanta, GA · On-site +1
$100K - $138K/yr
The focus of this role is the advancement of AI capabilities in the IT Service Management (ITSM ... This position's work style is remote from any of the locations listed below. You must reside in ...
Senior Applied AI Engineer
Atlanta, GA · On-site +1
$100K - $138K/yr
The focus of this role is the advancement of AI capabilities in the IT Service Management (ITSM ... This position's work style is remote from any of the locations listed below. You must reside in ...
Senior Applied AI Engineer
Atlanta, GA · On-site +1
$100K - $138K/yr
The focus of this role is the advancement of AI capabilities in the IT Service Management (ITSM ... This position's work style is remote from any of the locations listed below. You must reside in ...
Senior Applied AI Engineer
Atlanta, GA · On-site +1
$100K - $138K/yr
The focus of this role is the advancement of AI capabilities in the IT Service Management (ITSM ... This position's work style is remote from any of the locations listed below. You must reside in ...
Senior Applied AI Engineer
Atlanta, GA · On-site +1
$100K - $138K/yr
The focus of this role is the advancement of AI capabilities in the IT Service Management (ITSM ... This position's work style is remote from any of the locations listed below. You must reside in ...
Senior Site Reliability Engineer II
Alpharetta, GA · On-site +1
$125K - $209K/yr
... ITSM and incident workflows using ServiceNow * Strong written communication skills with experience documenting systems and processes in Confluence * Ability to work independently in a remote or ...
Senior Site Reliability Engineer II
Alpharetta, GA · On-site +1
$125K - $209K/yr
... ITSM and incident workflows using ServiceNow * Strong written communication skills with experience documenting systems and processes in Confluence * Ability to work independently in a remote or ...
Senior Site Reliability Engineer II
Atlanta, GA · On-site +1
$125K - $209K/yr
... ITSM and incident workflows using ServiceNow * Strong written communication skills with experience documenting systems and processes in Confluence * Ability to work independently in a remote or ...
Senior Site Reliability Engineer II
Atlanta, GA · On-site +1
$125K - $209K/yr
... ITSM and incident workflows using ServiceNow * Strong written communication skills with experience documenting systems and processes in Confluence * Ability to work independently in a remote or ...
Senior Site Reliability Engineer II
Buford, GA · On-site +1
$125K - $209K/yr
... ITSM and incident workflows using ServiceNow * Strong written communication skills with experience documenting systems and processes in Confluence * Ability to work independently in a remote or ...
Senior Site Reliability Engineer II
Buford, GA · On-site +1
$125K - $209K/yr
... ITSM and incident workflows using ServiceNow * Strong written communication skills with experience documenting systems and processes in Confluence * Ability to work independently in a remote or ...
Senior Site Reliability Engineer II
Buford, GA · On-site +1
$125K - $209K/yr
... ITSM and incident workflows using ServiceNow * Strong written communication skills with experience documenting systems and processes in Confluence * Ability to work independently in a remote or ...
Senior Site Reliability Engineer II
Buford, GA · On-site +1
$125K - $209K/yr
... ITSM and incident workflows using ServiceNow * Strong written communication skills with experience documenting systems and processes in Confluence * Ability to work independently in a remote or ...
Senior Site Reliability Engineer II
Alpharetta, GA · On-site +1
$125K - $209K/yr
... ITSM and incident workflows using ServiceNow * Strong written communication skills with experience documenting systems and processes in Confluence * Ability to work independently in a remote or ...
Senior Site Reliability Engineer II
Alpharetta, GA · On-site +1
$125K - $209K/yr
... ITSM and incident workflows using ServiceNow * Strong written communication skills with experience documenting systems and processes in Confluence * Ability to work independently in a remote or ...
Senior Site Reliability Engineer II
Atlanta, GA · On-site +1
$125K - $209K/yr
... ITSM and incident workflows using ServiceNow * Strong written communication skills with experience documenting systems and processes in Confluence * Ability to work independently in a remote or ...
Senior Site Reliability Engineer II
Atlanta, GA · On-site +1
$125K - $209K/yr
... ITSM and incident workflows using ServiceNow * Strong written communication skills with experience documenting systems and processes in Confluence * Ability to work independently in a remote or ...
Location & Travel Requirements This is a remote position with approximately 60% travel required ... Utilizes (IT Service Management) (ITSM) policies to meet the objectives of the Collegiate ...
Location & Travel Requirements This is a remote position with approximately 60% travel required ... Utilizes (IT Service Management) (ITSM) policies to meet the objectives of the Collegiate ...
Location & Travel Requirements This is a remote position with approximately 60% travel required ... Utilizes (IT Service Management) (ITSM) policies to meet the objectives of the Collegiate ...
Location & Travel Requirements This is a remote position with approximately 60% travel required ... Utilizes (IT Service Management) (ITSM) policies to meet the objectives of the Collegiate ...
Integration with SNOW, SOAR, ITSM/SecOps tools * Experience with Dynatrace, Cribl, Grafana ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...
Integration with SNOW, SOAR, ITSM/SecOps tools * Experience with Dynatrace, Cribl, Grafana ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...
Remote Itsm information
What is the difference between Remote Itsm vs Remote Service Desk Technician?
| Aspect | Remote Itsm | Remote Service Desk Technician |
|---|---|---|
| Certifications | ITIL, CompTIA A+, HDI-SD | CompTIA A+, HDI-SD, ITIL (optional) |
| Work Environment | ITSM platforms, ticketing systems, remote support tools | Help desk software, remote support tools, customer communication |
| Industry Usage | IT service management, enterprise IT | IT support, customer service, technical troubleshooting |
| Job Focus | Managing ITSM processes, incident/request handling, service improvement | Troubleshooting, resolving user issues, providing technical support |
Remote Itsm roles focus on managing IT service management processes and improving service delivery using ITSM platforms, while Remote Service Desk Technicians primarily troubleshoot and resolve end-user technical issues. Both roles require similar certifications and work environments but differ in scope and responsibilities.
How does a Remote ITSM professional typically collaborate with cross-functional teams to resolve incidents and implement service improvements?
Remote ITSM professionals frequently use digital collaboration tools like ticketing systems, video conferencing, and instant messaging platforms to stay connected with cross-functional teams such as developers, network engineers, and customer support. They participate in regular virtual meetings to discuss incident trends, coordinate on problem resolution, and ensure that service improvement initiatives are aligned with broader IT and business goals. Clear communication and thorough documentation are essential, as remote work requires proactive updates and knowledge sharing to maintain effective service management and minimize downtime.
What are the key skills and qualifications needed to thrive as a Remote ITSM (IT Service Management) professional, and why are they important?
To thrive as a Remote ITSM professional, you need a solid understanding of IT service management frameworks (such as ITIL), strong problem-solving skills, and experience in technical support or IT operations. Familiarity with ITSM tools like ServiceNow, Jira Service Management, or BMC Remedy, along with ITIL certification, is typically required. Exceptional communication, customer service orientation, and the ability to work independently are vital soft skills for this remote role. These skills and qualifications ensure efficient incident resolution, proactive service improvement, and seamless collaboration across distributed teams.
What is a Remote ITSM professional?
A Remote ITSM (Information Technology Service Management) professional is someone who oversees and manages IT services for an organization while working remotely, rather than being physically present in an office. Their responsibilities typically include incident management, service requests, change management, and ensuring the smooth delivery of IT services to end users. They use ITSM tools and frameworks, like ITIL, to maintain high service quality, resolve technical issues, and improve IT processes. By working remotely, they leverage digital communication and collaboration tools to support users and coordinate with IT teams. This role is vital in organizations that have distributed teams or support remote work environments.
What are the most commonly searched types of Itsm jobs in Georgia? The most popular types of Itsm jobs in Georgia are:
What are popular job titles related to Remote Itsm jobs in Georgia? For Remote Itsm jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Itsm jobs in Georgia look for? The top searched job categories for Remote Itsm jobs in Georgia are:
What cities in Georgia are hiring for Remote Itsm jobs? Cities in Georgia with the most Remote Itsm job openings:
Job description
Job Description
Hi Michael,
I am recruiting on behalf of a top client, They are seeking for a ServiceNow Administrator
Location: Remote (pure remote option no location preference)
Position type: Contract
Job Requirements:
-Lead assigned solution implementation efforts on the ServiceNow platform.
-Provide thought leadership in the ServiceNow design and development of functional requirements
-Create and maintain product related communications and training materials
-Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
-Ability to work and team with a multitude of different people to balance demands
-Acts independently with indirect supervision
Qualifications
Skill Requirements:
-3-5 years hands-on ServiceNow or similar ITSM tool experience, specifically Asset Management Tools like ServiceNow CMDB/Discovery
-Network Asset Management experience
-Configuration Management experience
-Ideally, Network Security experience
-ITIL Certification a plus
Experience/Required Skills:
-ServiceNow administration experience required Graphic & Web Design experience required
-Development experience in client and server-side Javascript or Java
-Knowledge of technical components such as VPN, LDAP, SSL and other such technologies
-Experience implementing high traffic web applications with dynamic UI.
-Experience with HTML, CSS, JavaScript, AJAX.Ability to create original thematic overall visual designs (comps) based on client template guidance or general branding and identity elements
-Experience in web application development a plus; understanding of HTTP request model, synchronous and asynchronous requests, performance best practices, browser rendering pipeline, etc. preferred.
-Experience with aspects of mobile device design and UI Thorough understanding of CSS specificity and cross-browser compatibility issues
-Demonstrable experience integrating code into large projects and codebases
-Strong customer service mindset
-Excellent verbal/written communication skills
-Minimum 5 yrs. of software development experience, preferably in client services Experience in analyzing and estimating business
-Must be a self-starter and possess excellent attention to detail, and effective time management skills.
-Experience in a global firm a plus
-A fundamental understanding of ITSM or ITIL requiredWorks well in a virtual team environment
Additional Information
All your information will be kept confidential according to EEO guidelines.
About MMI
Sourced by ZipRecruiter
Industry
Manufacturing
Company size
11 - 50 Employees
Headquarters location
Troy, MI, US
Year founded
2010