Remote Itsm Analyst Jobs in Portland, OR (NOW HIRING)

Overview

TEKsystems is seeking a dedicated ServiceNow Developer through to support ongoing platform initiatives and day-to-day development needs for our Anchorage, Alaska based client. This individual will serve as a key resource for development, platform administration, enhancements, integrations, and ServiceNow best practices.

Communication is a critical factor for success in this environment. This team has traditionally operates with limited remote resources, so they are looking for someone who is highly responsive, dependable, and comfortable collaborating virtually with stakeholders.

Core Responsibilities

• Develop and maintain solutions within the ServiceNow platform, primarily focused on the ITSM module
• Create and enhance Service Catalog items
• Support Employee Service Center (ESC) portal enhancements
• Execute global platform configuration changes
• Develop reports, dashboards, and performance analytics
• Perform CMDB cleanup and data quality improvement efforts
• Serve as a trusted advisor on ServiceNow best practices and platform optimization opportunities
• Collaborate with stakeholders to gather requirements and translate business needs into technical solutions
• Assist with ongoing platform improvements and operational support

Technical Requirements

• Strong hands-on experience developing and configuring ServiceNow
• Deep understanding of the ITSM module
• Experience building and supporting REST API integrations within ServiceNow (required)

Experience with:

·      Service Catalog

·      Workflows

·      Employee Service Center (ESC)

·      Reporting and Dashboards

·      CMDB administration and cleanup

·      Platform configuration and enhancement activities

Preferred Qualifications

• Experience with CAD integrations
• Experience with GIS integrations
• Broader ServiceNow architecture or platform governance experience
• Ability to assess current-state processes and recommend improvements

This is a Contract position based out of Portland, OR.

The pay range for this position is $75.00 - $95.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Aug 21, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.