Excellent analytic skills, Knowledge of ITIL practices and Service Now software. * Ability to travel up to 60% #LI-Remote About Aramark Our Mission Rooted in service and united by our purpose, we ...
Excellent analytic skills, Knowledge of ITIL practices and Service Now software. * Ability to travel up to 60% #LI-Remote About Aramark Our Mission Rooted in service and united by our purpose, we ...
Excellent analytic skills, Knowledge of ITIL practices and Service Now software. * Ability to travel up to 60% #LI-Remote About Aramark Our Mission Rooted in service and united by our purpose, we ...
Excellent analytic skills, Knowledge of ITIL practices and Service Now software. * Ability to travel up to 60% #LI-Remote About Aramark Our Mission Rooted in service and united by our purpose, we ...
West Palm Beach, FL (onsite) or remote/virtual Engagement: Full-time consulting assignment (40 ... Preferred Certifications (Not Required) PMP ITIL Microsoft Certified: Dynamics 365 Business Central ...
West Palm Beach, FL (onsite) or remote/virtual Engagement: Full-time consulting assignment (40 ... Preferred Certifications (Not Required) PMP ITIL Microsoft Certified: Dynamics 365 Business Central ...
Sr. Staff Process Engineer, DTIO ISM Solutions
West Palm Beach, FL · On-site +1
$100K - $130K/yr
Deep expertise in IT service management frameworks including ITIL, Lean, Agile, and continuous ... Work personas (flexible, remote, or required in office) are categories that are assigned to ...
Sr. Staff Process Engineer, DTIO ISM Solutions
West Palm Beach, FL · On-site +1
$100K - $130K/yr
Deep expertise in IT service management frameworks including ITIL, Lean, Agile, and continuous ... Work personas (flexible, remote, or required in office) are categories that are assigned to ...
Release Coordinator
Coral Gables, FL · Remote
Ensure adherence to governance (ITIL-style approvals, audit readiness) 3. Release Notes ... First - 8a - 5p Remote : No TRAX Technology powers the safe operation of tens of thousands of ...
Release Coordinator
Coral Gables, FL · Remote
Ensure adherence to governance (ITIL-style approvals, audit readiness) 3. Release Notes ... First - 8a - 5p Remote : No TRAX Technology powers the safe operation of tens of thousands of ...
Sr. Staff Process Engineer, DTIO ISM Solutions
West Palm Beach, FL · On-site +1
$100K - $130K/yr
Deep expertise in IT service management frameworks including ITIL, Lean, Agile, and continuous ... Work personas (flexible, remote, or required in office) are categories that are assigned to ...
Sr. Staff Process Engineer, DTIO ISM Solutions
West Palm Beach, FL · On-site +1
$100K - $130K/yr
Deep expertise in IT service management frameworks including ITIL, Lean, Agile, and continuous ... Work personas (flexible, remote, or required in office) are categories that are assigned to ...
Financial Analyst & Portfolio Manager
Tampa, FL · Remote
$75/hr
Tampa, FL (Remote in Tampa) Duration: 12 Month Contract Pay: $75/hr W2 ONLY, NO C2C Job Summary The ... Certifications PMP, CAPM, SAFe, ITIL Foundation, Lean Portfolio Management, CFA Level I, or similar ...
New
Financial Analyst & Portfolio Manager
Tampa, FL · Remote
$75/hr
Tampa, FL (Remote in Tampa) Duration: 12 Month Contract Pay: $75/hr W2 ONLY, NO C2C Job Summary The ... Certifications PMP, CAPM, SAFe, ITIL Foundation, Lean Portfolio Management, CFA Level I, or similar ...
New
ITIL certification Additional Information Work-At-Home Requirements * WAH requirements: Must have ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...
ITIL certification Additional Information Work-At-Home Requirements * WAH requirements: Must have ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...
ITIL certification Additional Information Work-At-Home Requirements * WAH requirements: Must have ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...
ITIL certification Additional Information Work-At-Home Requirements * WAH requirements: Must have ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...
ITIL certification Additional Information Work-At-Home Requirements * WAH requirements: Must have ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...
ITIL certification Additional Information Work-At-Home Requirements * WAH requirements: Must have ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...
ITIL certification Additional Information Work-At-Home Requirements * WAH requirements: Must have ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...
ITIL certification Additional Information Work-At-Home Requirements * WAH requirements: Must have ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...
ITIL certification Additional Information Work-At-Home Requirements * WAH requirements: Must have ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...
ITIL certification Additional Information Work-At-Home Requirements * WAH requirements: Must have ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...
Manager, IT Business Analysis
Tallahassee, FL · On-site +1
$116K - $216K/yr
Remote Opportunity J ob Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours ... Experience in ITIL framework. In compliance with pay transparency requirements, the salary range ...
Manager, IT Business Analysis
Tallahassee, FL · On-site +1
$116K - $216K/yr
Remote Opportunity J ob Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours ... Experience in ITIL framework. In compliance with pay transparency requirements, the salary range ...
Account Executive, Americas
Tampa, FL · On-site +1
$50K/yr
Tampa / Remote (US) | $50,000 base salary + OTE | Uncapped commission Enterprise technology sales ... With more than 20 years of industry experience, we support organisations across ITIL, TM Forum best ...
Account Executive, Americas
Tampa, FL · On-site +1
$50K/yr
Tampa / Remote (US) | $50,000 base salary + OTE | Uncapped commission Enterprise technology sales ... With more than 20 years of industry experience, we support organisations across ITIL, TM Forum best ...
Cloud Engineer ( AWS/AZURE)
Boca Raton, FL · Remote
$53 - $70.75/hr
... and remote access. * Troubleshoot and resolve Azure/AWS environment performance issues ... Experience in working with formal Change Control Systems following the ITIL framework. * Assist ...
Cloud Engineer ( AWS/AZURE)
Boca Raton, FL · Remote
$53 - $70.75/hr
... and remote access. * Troubleshoot and resolve Azure/AWS environment performance issues ... Experience in working with formal Change Control Systems following the ITIL framework. * Assist ...
Cloud Engineer - Linux and Automation
Sarasota, FL · On-site +1
Knowledge of ITIL and ITSM best practices * Preferred Certifications: Linux Professional Institute ... Remote work eligible * Travel Requirements: Occasional travel may be required for datacenter ...
Cloud Engineer - Linux and Automation
Sarasota, FL · On-site +1
Knowledge of ITIL and ITSM best practices * Preferred Certifications: Linux Professional Institute ... Remote work eligible * Travel Requirements: Occasional travel may be required for datacenter ...
Experience supporting hybrid and remote workforce environments * Familiarity with scripting or automation tools such as PowerShell is a plus * Experience working within structured ITIL or service ...
New
Experience supporting hybrid and remote workforce environments * Familiarity with scripting or automation tools such as PowerShell is a plus * Experience working within structured ITIL or service ...
New
Technology Advisory Senior Manager
Tampa, FL · On-site +1
$152K - $251K/yr
Relevant certifications (PMP, ITIL, COBIT, CISSP, AWS, Azure, etc.) are a plus * Hybrid or Remote work arrangement * 25-50% travel required We expect the candidate to uphold Crowe's values of Care ...
Technology Advisory Senior Manager
Tampa, FL · On-site +1
$152K - $251K/yr
Relevant certifications (PMP, ITIL, COBIT, CISSP, AWS, Azure, etc.) are a plus * Hybrid or Remote work arrangement * 25-50% travel required We expect the candidate to uphold Crowe's values of Care ...
ITIL Foundation or equivalent is a plus. Working Conditions: * Professional environment (Remote). * Occasional non-standard work hours or overtime as business requires. * Occasional regional travel ...
ITIL Foundation or equivalent is a plus. Working Conditions: * Professional environment (Remote). * Occasional non-standard work hours or overtime as business requires. * Occasional regional travel ...
IT Global Trade Systems Analyst
Tallahassee, FL · On-site +1
$96K - $178K/yr
Remote Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and ... PMP, CBAP, ITIL, or other relevant certifications are a plus. * Familiarity with trade finance ...
IT Global Trade Systems Analyst
Tallahassee, FL · On-site +1
$96K - $178K/yr
Remote Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and ... PMP, CBAP, ITIL, or other relevant certifications are a plus. * Familiarity with trade finance ...
Remote Itil Remote information
What is the difference between Remote Itil Remote vs Remote Service Desk Technician?
| Aspect | Remote Itil Remote | Remote Service Desk Technician |
|---|---|---|
| Certifications | ITIL Foundation, CompTIA A+ | CompTIA A+, HDI Support Center |
| Work Environment | Remote, IT service management focus | Remote, technical support for end-users |
| Industry Usage | IT service providers, large enterprises | IT support companies, corporate IT departments |
| Job Focus | ITIL processes, service management | Technical troubleshooting, user support |
Remote Itil Remote roles focus on IT service management and ITIL processes, often requiring certifications like ITIL Foundation. Remote Service Desk Technicians primarily handle end-user technical support, with certifications like CompTIA A+. Both roles are remote but differ in their core responsibilities and industry applications.
- Remote Universe Pick Developer
- Remote Security Administrator
- Senior Remote Delphi Developer
- Certified Network Defender Cnd
- Night Shift Remote Mechanical Engineer
- Zendesk Administrator
- Remote Senior Pharmaceutical Scientist
- Night Shift Remote Debt Settlement
- Remote Email Security Engineer
- Remote It Technician

Full-time
Re-posted 16 days ago
Aramark rating
5.9
Based on 1,265 frontline employees who took The Breakroom Quiz
389th of 485 rated business services
Job description
The Field Services IT Tech Lead is the liaison between the field, tech vendors and corporate IT, primarily for the Southeast Region.
- Supports the Regional IT and Field Service Directors in maintaining customer satisfaction by resolving issues with the help of Technical Support teams.
- Ensure a positive customer experience by collaborating with both the Account and Support teams to ensure professional handling, timely communications, and resolution of support requests
- Follows up with other support staff (service resources) involved in resolution to ensure incidents are resolved, requests are filled, and the customer communication is complete.
- Lead technology mobilizations for new account openings and technology decommissioning for departing accounts. These efforts may span outside of the normal operating regions.
- Manage projects assigned by the Field Service Director, informed by insights from the Regional IT Director and regional leadership.
- Participates in technology deployments ensuring projects remain on task and on time meeting the customer demand. Communicates status prior to potential issues.
- Utilizes (IT Service Management) (ITSM) policies to meet the objectives of the Collegiate Hospitality Field Service Team.
- Ensure a high level of quality assurance and customer service is maintained.
- Engages regional Community of Tech to train local technical leads on process improvements, deployment standards and support training
- The person for this role is expected to perform additional tasks as assigned, and the job description outlines the principal functions without providing an exhaustive list of all potential duties. The supervisor may assign logically related duties beyond those explicitly mentioned.
- Some off hours (nights/weekend) support and deployment work expected based upon severity of outage or project.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
- Five to seven years of experience with a progression of responsibility, but not limited to, in-depth, hands-on expertise with large and complex hospitality and point of sale solutions.
- Strong analysis, organization, communications, interpersonal skills, and project management skills are essential.
- Solid proactive decision-making skills are required.
- Experience with hospitality customer technologies is required.
- Excellent analytic skills, Knowledge of ITIL practices and Service Now software.
- Ability to travel up to 60%
#LI-Remote
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
About Aramark
Sourced by ZipRecruiter
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
Industry
Hospitality services and facilities support services
Company size
10,000+ Employees
Headquarters location
Philadelphia, PA, US