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Remote Itil Remote Jobs in Florida (NOW HIRING)

Ensure adherence to governance (ITIL-style approvals, audit readiness) 3. Release Notes ... First - 8a - 5p Remote : No TRAX Technology powers the safe operation of tens of thousands of ...

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$116K - $216K/yr

Remote Opportunity J ob Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours ... Experience in ITIL framework. In compliance with pay transparency requirements, the salary range ...

Technology Advisory Senior Manager

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Remote Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and ... PMP, CBAP, ITIL, or other relevant certifications are a plus. * Familiarity with trade finance ...

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Remote Itil Remote information

What is the difference between Remote Itil Remote vs Remote Service Desk Technician?

AspectRemote Itil RemoteRemote Service Desk Technician
CertificationsITIL Foundation, CompTIA A+CompTIA A+, HDI Support Center
Work EnvironmentRemote, IT service management focusRemote, technical support for end-users
Industry UsageIT service providers, large enterprisesIT support companies, corporate IT departments
Job FocusITIL processes, service managementTechnical troubleshooting, user support

Remote Itil Remote roles focus on IT service management and ITIL processes, often requiring certifications like ITIL Foundation. Remote Service Desk Technicians primarily handle end-user technical support, with certifications like CompTIA A+. Both roles are remote but differ in their core responsibilities and industry applications.

What are the most commonly searched types of Itil Remote jobs in Florida? The most popular types of Itil Remote jobs in Florida are:
What job categories do people searching Remote Itil Remote jobs in Florida look for? The top searched job categories for Remote Itil Remote jobs in Florida are:
What cities in Florida are hiring for Remote Itil Remote jobs? Cities in Florida with the most Remote Itil Remote job openings:
Infographic showing various Remote Itil Remote job openings in Florida as of July 2026, with employment types broken down into 88% Full Time, 2% Part Time, 1% Temporary, and 9% Contract. Highlights an 82% Physical, 8% Hybrid, and 10% Remote job distribution.

Field Services IT Tech Lead - Southeast Region

Aramark

Tampa, FL • Remote

Full-time

Re-posted 16 days ago


Aramark rating

5.9

Company rating: 5.9 out of 10

Based on 1,265 frontline employees who took The Breakroom Quiz

389th of 485 rated business services


Job description

Location & Travel Requirements
This is a remote position with approximately 60% travel required. Candidates must reside within one of the following states: Georgia, South Carolina, Alabama, Tennessee, or Florida to support regional business needs.
 
Job Description

The Field Services IT Tech Lead is the liaison between the field, tech vendors and corporate IT, primarily for the Southeast Region.

Job Responsibilities
  • Supports the Regional IT and Field Service Directors in maintaining customer satisfaction by resolving issues with the help of Technical Support teams.
  • Ensure a positive customer experience by collaborating with both the Account and Support teams to ensure professional handling, timely communications, and resolution of support requests
  • Follows  up with other support staff (service resources) involved in resolution to ensure incidents are resolved, requests are filled, and the customer communication is complete.
  • Lead technology mobilizations for new account openings and technology decommissioning for departing accounts.  These efforts may span outside of the normal operating regions.
  • Manage projects assigned by the Field Service Director, informed by insights from the Regional IT Director and regional leadership.
  • Participates in technology deployments ensuring projects remain on task and on time meeting the customer demand. Communicates status prior to potential issues.
  • Utilizes (IT Service Management) (ITSM) policies to meet the objectives of the Collegiate Hospitality Field Service Team.
  • Ensure a high level of quality assurance and customer service is maintained.
  • Engages regional Community of Tech to train local technical leads on process improvements, deployment standards and support training
  • The person for this role is expected to perform additional tasks as assigned, and the job description outlines the principal functions without providing an exhaustive list of all potential duties. The supervisor may assign logically related duties beyond those explicitly mentioned.
  • Some off hours (nights/weekend) support and deployment work expected based upon severity of outage or project.  

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. 

Qualifications
  • Five to seven years of experience with a progression of responsibility, but not limited to, in-depth, hands-on expertise with large and complex hospitality and point of sale solutions.
  • Strong analysis, organization, communications, interpersonal skills, and project management skills are essential.
  • Solid proactive decision-making skills are required.
  • Experience with hospitality customer technologies is required.
  • Excellent analytic skills, Knowledge of ITIL practices and Service Now software.
  • Ability to travel up to 60%

#LI-Remote

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.


What Aramark employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Aramark logo

About Aramark

Sourced by ZipRecruiter

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.

Industry

Hospitality services and facilities support services

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US