ZipRecruiter

Log In

2

Remote Itil Change Management Jobs in Silver Spring, MD

A1FED Inc

Nuvolo Developer (Remote)

Mclean, VA · On-site +1

$54.50 - $75/hr

Implement and enhance Service Catalog, Incident Management, Change Management, Configuration ... Strong understanding of Information Technology Infrastructure Library (ITIL) and Information ...

Maximus

Configuration Change Manager

VA · On-site +1

... (CMDB), ensuring data accuracy and integrity. - Strong knowledge of ITIL-based ITSM processes ... remote Minimum Requirements TCS124, T4, Band 7 #TSTECH EEO Statement Maximus is an equal ...

ShorePoint

DevSecOps Engineer

Herndon, VA · Remote

$54 - $74/hr

Implementation of IT best practices, including ITIL, change management and configuration management ... Remote (Herndon, VA)

Ibility

OCM Stakeholder Management Analyst

Washington, DC · On-site +1

$100K - $130K/yr

Ibility is seeking an experienced Organizational Change Management (OCM) Stakeholder Management ... This is a fully remote position. Travel requirement: No travel is planned at this time, but should ...

Ibility

OCM Stakeholder Management Analyst

Washington, DC · Remote

$100K - $130K/yr

Ibility is seeking an experienced Organizational Change Management (OCM) Stakeholder Management ... This is a fully remote position. Travel requirement: No travel is planned at this time, but should ...

Ibility

OCM Analyst

Washington, DC · Remote

$100K - $130K/yr

Ibility is seeking an experienced Organizational Change Management (OCM) Analyst to lead and ... This is a fully remote position. Primary Responsibilities: * Assess OCM and operational readiness

Ibility

OCM Analyst

Washington, DC · On-site +1

Ibility is seeking an experienced Organizational Change Management (OCM) Analyst to lead and ... This is a fully remote position. Primary Responsibilities: Assess OCM and operational readiness ...

System One

Senior ServiceNow Architect

Baltimore, MD · Remote

$132K - $180K/yr

Hybrid - onsite and remote Responsibilities * Architect, configure, and customize the ServiceNow ... and ITIL best practices. * Architect and implement the Change Management module, ensuring ...

System One

Senior ServiceNow Architect

Baltimore, MD · Remote

$132K - $180K/yr

Hybrid - onsite and remote Responsibilities * Architect, configure, and customize the ServiceNow ... and ITIL best practices. * Architect and implement the Change Management module, ensuring ...

System One

Senior ServiceNow Architect

Baltimore, MD · Remote

$132K - $180K/yr

Hybrid - onsite and remote Responsibilities * Architect, configure, and customize the ServiceNow ... and ITIL best practices. * Architect and implement the Change Management module, ensuring ...

System One

Senior ServiceNow Architect

Baltimore, MD · Remote

$132K - $180K/yr

Hybrid - onsite and remote Responsibilities * Architect, configure, and customize the ServiceNow ... and ITIL best practices. * Architect and implement the Change Management module, ensuring ...

previous pagenext page

Showing results 21-40

All JobsItil Change Management JobsRemote Itil Change Management JobsRemote Itil Change Management Jobs in Silver Spring, MD

Remote Itil Change Management information

See Silver Spring, MD salary details

$11

$75

$124

How much do remote itil change management jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote itil change management in Silver Spring, MD is $75.30, according to ZipRecruiter salary data. Most workers in this role earn between $57.88 and $89.71 per hour, depending on experience, location, and employer.

What is a remote ITIL change management role?

A Remote ITIL Change Management role involves overseeing and managing changes to IT systems, processes, or infrastructure from a remote location, following the ITIL (Information Technology Infrastructure Library) framework. The main responsibility is to ensure that changes are implemented smoothly, with minimal disruption to services, and with proper documentation and risk assessment. Professionals in this role coordinate with different teams, assess the impact of proposed changes, and ensure compliance with organizational policies, all while working remotely. This position is critical for organizations that rely on IT services and need to maintain stability and reliability in their systems.

How does a remote ITIL change manager coordinate with cross-functional teams to minimize service disruptions during change implementations?

A Remote ITIL Change Manager relies on clear communication channels and structured processes to collaborate with cross-functional teams, such as development, operations, and support, ensuring all stakeholders are informed of upcoming changes. Utilizing ITSM tools and regular virtual meetings, they facilitate risk assessments, schedule changes during low-impact windows, and gather approvals from designated authorities. This proactive coordination helps minimize disruptions and ensures compliance with organizational change policies, even when working entirely remotely.

What are the key skills and qualifications needed to thrive as a remote ITIL change management professional?

To thrive as a Remote ITIL Change Management professional, you need a deep understanding of ITIL frameworks, experience in IT service management, and typically an ITIL certification. Familiarity with ITSM tools like ServiceNow or BMC Remedy and strong knowledge of change management processes are essential. Exceptional communication, problem-solving, and organizational skills help you coordinate cross-functional teams and manage changes effectively in a remote environment. These skills and qualifications ensure minimal business disruption, high service quality, and effective risk mitigation during IT changes.

What is the difference between Remote Itil Change Management vs Remote Service Desk Analyst?

AspectRemote Itil Change ManagementRemote Service Desk Analyst
CertificationsITIL Foundation, Change Management certificationsITIL Foundation, Service Desk certifications
Work EnvironmentITIL processes, change coordination, incident trackingUser support, incident resolution, troubleshooting
Industry UsageIT service management, IT operationsIT support, customer service

Remote Itil Change Management focuses on overseeing and coordinating IT changes to ensure minimal disruption, requiring specific ITIL certifications. In contrast, a Remote Service Desk Analyst primarily handles user support and incident resolution. While both roles operate remotely within IT service environments, their core responsibilities and skill sets differ significantly.

What job categories do people searching Remote Itil Change Management jobs in Silver Spring, MD look for?

The top searched job categories for Remote Itil Change Management jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Remote Itil Change Management jobs?

Cities near Silver Spring, MD with the most Remote Itil Change Management job openings:

Remote Itil Change Management jobs near you
Infographic showing various Remote Itil Change Management job openings in Silver Spring, MD as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $156,629 per year, or $75.3 per hour.

Senior Microsoft Infrastructure Administrator

System One

Washington, DC • Remote

$88K - $119K/yr

Other

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago

Job description

Senior Microsoft Infrastructure Administrator

Location: Remote, with occasional onsite support in Washington, DC Employment requirements: Ability to work without sponsorship and the ability to obtain a Public Trust

Position Overview

System One IT is seeking a Senior Microsoft Infrastructure Administrator to support an enterprise federal environment. This individual will serve as a senior technical authority across Microsoft 365, Azure Government, Microsoft Entra ID, Exchange Online, Microsoft Teams, Intune, Defender, and related Microsoft cloud services. The successful candidate will provide hands-on administration and engineering support, independently resolve complex cross-platform issues, lead Microsoft infrastructure improvements, and mentor junior administrators. This position requires strong technical ownership, sound judgment, and experience operating in a regulated federal or comparably secure enterprise environment.

Key Responsibilities

Microsoft 365 Administration

• Administer and engineer Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams • Lead Microsoft 365 updates, feature rollouts, and configuration changes through established change-management practices • Monitor Microsoft 365 service health, performance, and security posture • Develop configuration standards, governance documentation, and technical procedures • Support Microsoft 365 licensing and service optimization • Evaluate Microsoft roadmap updates and recommend platform improvements

Azure Government and Entra ID

• Administer Azure Government and Microsoft Entra ID services • Configure Conditional Access, multifactor authentication, single sign-on, identity governance, and Privileged Identity Management • Support Zero Trust initiatives through identity-based security controls and least-privilege access • Manage Azure subscriptions, resource groups, role-based access control, and policy enforcement • Support identity assurance requirements, including IAL2 • Maintain Microsoft cloud services in alignment with FedRAMP and federal cybersecurity requirements

Endpoint Management and Security

• Administer Microsoft Intune for device management, application deployment, configuration, and compliance enforcement • Manage Microsoft Defender for Endpoint policies and support security incident response • Develop endpoint security baselines aligned with NIST SP 800-53 requirements • Support Windows endpoint patching and software deployment • Troubleshoot complex endpoint enrollment, compliance, policy, and application issues

Exchange Online and Microsoft Teams

• Administer Exchange Online mail flow, transport rules, mailbox configurations, and email security policies • Manage Microsoft Teams policies, governance, meetings, and service configurations • Configure and maintain DMARC, DKIM, SPF, and Microsoft Defender for Office 365 • Support Microsoft Teams Rooms and audiovisual integrations • Serve as the senior escalation point for messaging and collaboration incidents

Security, Compliance, and Governance

• Maintain Microsoft platform configurations in accordance with FISMA, FedRAMP, NIST SP 800-53, and organizational security requirements • Administer Microsoft Purview capabilities, including data loss prevention and information protection • Support Zero Trust Architecture aligned with NIST SP 800-207 and OMB M-22-09 • Apply least-privilege and separation-of-duties principles • Support security assessments, audit evidence collection, and remediation activities

Incident Management and Technical Leadership

• Serve as the senior escalation point for complex Microsoft infrastructure incidents • Independently diagnose and resolve cross-domain Microsoft platform issues • Maintain incident records, troubleshooting runbooks, technical procedures, and knowledge articles • Coordinate with service desk, network, security, and infrastructure teams • Mentor junior Microsoft infrastructure administrators • Review technical work for accuracy, quality, and adherence to standards

Required Qualifications

• 6 to 8 or more years of hands-on enterprise Microsoft infrastructure administration and engineering experience • Experience administering Microsoft 365, Azure Government, and Microsoft Entra ID in a federal or comparably regulated enterprise environment • Strong hands-on experience with Microsoft Intune and Microsoft Defender for Endpoint • Experience implementing Zero Trust principles across Microsoft platforms • Experience independently resolving complex Microsoft infrastructure issues • Knowledge of FedRAMP-authorized Microsoft services and federal security requirements • Strong PowerShell scripting skills for Microsoft 365 and Azure administration • Familiarity with ITSM platforms such as ServiceNow • Knowledge of ITIL change and incident management practices

Required Technical Expertise

• Microsoft 365 administration • Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams • Azure Government • Microsoft Entra ID • Conditional Access and Privileged Identity Management • Identity governance and role-based access control • Microsoft Intune • Microsoft Defender for Endpoint • Microsoft Defender for Office 365 • Microsoft Purview • PowerShell • Zero Trust Architecture • FedRAMP, FISMA, and NIST SP 800-53

Required Certifications

Candidates must hold current, active versions of all three certifications: • Microsoft Certified: Microsoft 365 Administrator Expert • Microsoft Certified: Azure Administrator Associate, AZ-104 • Microsoft Certified: Identity and Access Administrator Associate, SC-300

Preferred Certifications

• Microsoft Certified: Azure Solutions Architect Expert, AZ-305 • Microsoft Certified: Security Operations Analyst Associate, SC-200 • Microsoft Certified: Information Protection and Compliance Administrator Associate, SC-400 • CompTIA Security+ or an equivalent security certification

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M1 #LI-CS1 Ref: #851-Rockville-S1

System One logo

About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

View All System One Jobs