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Remote It Jobs in Springfield, IL (NOW HIRING)

EDB

Account Executive

Springfield, IL · Remote

... media and information technology companies. EDB's data-driven solutions enable customers to ... hiring 100% remote Account Executives in North America, Brazil, India, Australia, Hong Kong ...

Crowe LLP

Senior Software Architect

Springfield, IL · Remote

$128.30K - $174.40K/yr

... information technology, or related field, or equivalent experience. Certifications: * Azure, Microsoft development, and other applicable certifications preferred. #LI-Remote We expect the candidate ...

Quora

iOS Engineer -Remote

Springfield, IL · Remote

$166.68K - $191.40K/yr

You will work at the cutting edge of technology to design, develop, and maintain the Poe iOS app ... Additional Information: We are accepting applications on an ongoing basis. Quora offers a wide ...

Hshs

Sr. Project Manager-EPMO

Springfield, IL · On-site +1

$41.58 - $62.37/hr

Corporate Services o Schedule: Full Time, 40 hrs/wk o Location: 100% remote, accepting applicants ... Experience in healthcare, IT, and/or other regulated industries is required. * Previous EPMO or PMO ...

Quora

AI Automation Engineer -Remote

Springfield, IL · On-site +1

$202.38K - $234.20K/yr

Supervise the choices AI is making in areas like architecture, libraries, or technologies, and be ... Additional Information: We are accepting applications on an ongoing basis. Quora offers a wide ...

MSR Technology Group

ETL Data Engineer

Springfield, IL · Remote

$113.50K - $136.30K/yr

... Remote (U.S.) with Minimal travel (2-3x per year) Overview We're hiring a Senior Data Engineer to lead enterprise ETL modernization initiatives, transitioning legacy data pipelines (e.g., Informatica ...

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Remote It information

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How much do remote it jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote it in Springfield, IL is $27.43, according to ZipRecruiter salary data. Most workers in this role earn between $21.44 and $32.88 per hour, depending on experience, location, and employer.

What Are Remote IT Jobs?

Remote IT jobs involve performing duties related to information technology from a remote location. These tech careers typically take two forms. First, remote IT workers may travel to a client’s site to provide face-to-face customer service or offer computer troubleshooting or repair help. Second, remote working may also mean performing IT tasks for a company over the internet instead of in the company’s offices. Remote IT professionals may have the same responsibilities for providing software support, database solutions, and other information technology services as IT workers who work in offices full-time.

What are the key skills and qualifications needed to thrive as a Remote IT professional, and why are they important?

To thrive as a Remote IT professional, you need a solid background in computer systems, networking, troubleshooting, and often a degree in IT or related certifications like CompTIA A+, Network+, or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems, VPNs, and cloud platforms such as AWS or Azure is typically required. Strong problem-solving, time management, and communication skills are vital for collaborating effectively and supporting users remotely. These skills and qualifications are crucial to ensure reliable technical support and maintain seamless IT operations in distributed work environments.

What are some common challenges faced by Remote IT professionals, and how can they be effectively managed?

Remote IT professionals often encounter challenges like communication barriers, time zone differences, and difficulty accessing on-site hardware. To manage these, it's important to establish clear communication channels with your team, use remote monitoring and management tools, and schedule regular check-ins. Building strong documentation practices and staying proactive with cybersecurity measures also help ensure smooth operations and collaboration.

What is the difference between Remote IT vs Remote Network Technician?

AspectRemote ITRemote Network Technician
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentRemote support, troubleshooting, software managementRemote network setup, monitoring, troubleshooting
Industry UsageIT service providers, tech companies, support desksTelecommunications, enterprise networks, ISPs

Remote IT professionals focus on software, hardware support, and general IT services remotely, while Remote Network Technicians specialize in network infrastructure, configuration, and troubleshooting. Both roles often require similar certifications and work environments but differ in technical focus and industry applications.

More about Remote It jobs
What are the most commonly searched types of It jobs in Springfield, IL? The most popular types of It jobs in Springfield, IL are:
What are popular job titles related to Remote It jobs in Springfield, IL? For Remote It jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Remote It jobs in Springfield, IL look for? The top searched job categories for Remote It jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Remote It jobs? Cities near Springfield, IL with the most Remote It job openings:
Remote It jobs near you
Infographic showing various Remote It job openings in Springfield, IL as of May 2026, with employment types broken down into 75% Full Time, 13% Part Time, 2% Temporary, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $57,050 per year, or $27.4 per hour.
Client Success Manager

Client Success Manager

CSC (Corporation Service Company)

Springfield, IL • Remote

Full-time

PTO

Posted 4 days ago

Job description

Client Success Manager

Remote-Americas

Monday to Friday 9:00 am to 6:00 pm or 10:00 am to 7:00 pm 

The Client Success Manager (CSM) is a developmental level position within the CSC Corptax Support organization primarily responsible for working with Corptax customers and focused on building and managing strong, long-term relationships with an assigned group of customers while also supporting the broader Corptax customer base.

The CSM role is a customer-focused professional with the drive to understand tax technology and deliver high-quality client support. It includes becoming a trusted advisor to clients, helping them maximize their investment in Corptax products and services, while also playing a key role in driving product adoption, satisfaction, and retention.

The primary role is to respond to all customer inquiries regardless of the inbound support channel: online case, phone, email, chat, etc. for product and workflow questions.   This role will occasionally require overtime, including weekends based on customer filing trends/needs.  A rotating on-call will be required.  Travel is not typically required for this position. 

What you will be doing: 

  • Build positive and long-term relationships with our clients. Manage a moderate number of customers while maintaining high customer satisfaction. Ensure a minimum of three proactive, non-support case-related contacts per customer assignment per year.

  • Understand customer needs and provide personalized support to assigned customers or other customers as requested based on areas of specialization/expertise and customer need. 

  • Respond to and provide appropriate solutions to intermediate level customer inquiries while maintaining moderate case closure rates.

  • Collaborate with team members in a fast-paced environment.

  • Work under clearly defined guidelines, with moderate supervision, making sound decisions and confirming your conclusions with more senior level team members prior to execution.

  • Document all customer issues in the Corptax case tracking system and assign or document appropriate solutions to the customer issue. 

  • Review knowledge base solutions within professional expertise to ensure overall quality of our resources and digital support capabilities.

  • Develop proficiency in all Corptax products and follow our recommended best practices regarding using our products.

  • Perform triage and release testing, as required, of customer scenarios both prior to and after a new Corptax product release. Testing is a shared responsibility, including triage of new product releases and identifying potential software enhancements. 

  • Assist on various project assignments related to the support of the Corptax products. 

  • Learn newly released products and supplemental update changes and experiment with potential internal solutions. 

  • Demonstrate consistently exemplary standards of ethical conduct. 

  • Promote a culture of cooperation, collaboration, and connection within the support team, as well as globally with other CSC business units. 

What technical skills, experience, and qualifications do you need? 

  • Position requires 3-4 years of relevant software application experience, ideally in tax software support.

  • Bachelor's degree in accounting or tax preferred but will consider relevant experience with a bias toward backgrounds including a strong knowledge of tax and accounting applications. Master's in taxation and/or CPA certification is a plus.

  • Some knowledge of and experience with procedures and processes in corporate tax departments.

  • Proficiency with Microsoft products.

  • Ability to quickly learn Corptax applications.

  • High standards of customer service and support, honesty and integrity.

  • Ability to work independently and as part of a team, possessing moderate conflict resolution and negotiation skills to provide positive customer experiences.

  • Ability to use active listening, critical thinking, and initiative in identifying, addressing and resolving day-to-day issues and challenges. 

  • Excellent time management and priority setting skills with the ability to easily move between multiple activities while driving all activities to successful completion.

  • Analytical, with an eye for detail, and curious, with a drive to investigate and find answers to the right questions. 

  • Strong communication skills - both written and verbal

  • Strong interpersonal skills.

  • Self-motivated with a drive for continuous improvement.

#CustomerSupportjobs

#Tax

#Remote

#CSCCorptaxCareers

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. 

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

At CSC, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.

CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.
  • CSC is a great place to work with smart and dedicated people.
  • We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
  • We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
  • CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
  • As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

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