Apple Support Specialist
Troy, MI · Remote
Company Description Detroit IT provides IT services to businesses throughout Metro Detroit and Southeastern Michigan. We provide Exchange server support, Office 365 migrations, ongoing remote support ...
Troy, MI · Remote
Company Description Detroit IT provides IT services to businesses throughout Metro Detroit and Southeastern Michigan. We provide Exchange server support, Office 365 migrations, ongoing remote support ...
Troy, MI · Remote
Company Description Detroit IT provides IT services to businesses throughout Metro Detroit and Southeastern Michigan. We provide Exchange server support, Office 365 migrations, ongoing remote support ...
Detroit, MI · Remote
$40 - $54/hr
This role is 100% remote . It is required to hold a state license in MI (or be open to obtaining that license). Compensation: This is a non-exempt, W2 hourly position. While annual compensation can ...
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Detroit, MI · Remote
$40 - $54/hr
This role is 100% remote . It is required to hold a state license in MI (or be open to obtaining that license). Compensation: This is a non-exempt, W2 hourly position. While annual compensation can ...
Detroit, MI · Remote
$40 - $54/hr
This role is 100% remote . It is required to hold a state license in MI (or be open to obtaining that license). Compensation: This is a non-exempt, W2 hourly position. While annual compensation can ...
Quick apply
Detroit, MI · Remote
$40 - $54/hr
This role is 100% remote . It is required to hold a state license in MI (or be open to obtaining that license). Compensation: This is a non-exempt, W2 hourly position. While annual compensation can ...
Novi, MI · On-site +1
$23.42 - $26/hr
Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field ... Familiarity with remote desktop and remote support tools such as TeamViewer, AnyDesk, or SCCM ...
Novi, MI · On-site +1
$23.42 - $26/hr
Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field ... Familiarity with remote desktop and remote support tools such as TeamViewer, AnyDesk, or SCCM ...
Auburn Hills, MI · Remote
$35 - $40/hr
Requirements: Bachelor's Degree in Finance, Accounting, Information Systems, Business ... Up to 50% - With this position being remote, the possibility of travel is anywhere in the ...
Auburn Hills, MI · Remote
$35 - $40/hr
Requirements: Bachelor's Degree in Finance, Accounting, Information Systems, Business ... Up to 50% - With this position being remote, the possibility of travel is anywhere in the ...
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Warren, MI · Remote
$25 - $28/hr
... IT Systems • High level of analytical ability where problems are unusual, difficult, or complex • Ability to lead problem solving activities and manage resolution targets • Associate/Trade ...
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Be Seen First
Warren, MI · Remote
$25 - $28/hr
... IT Systems • High level of analytical ability where problems are unusual, difficult, or complex • Ability to lead problem solving activities and manage resolution targets • Associate/Trade ...
Southfield, MI · Remote
$18.50 - $23.50/hr
Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to ...
Southfield, MI · Remote
$18.50 - $23.50/hr
Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to ...
Southfield, MI · Remote
Remote Job Type: Full Time * Design, develop, test, and support enterprise applications * Build and maintain backend services using Java, Spring Boot, and Jakarta EE * Develop responsive user ...
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Southfield, MI · Remote
Remote Job Type: Full Time * Design, develop, test, and support enterprise applications * Build and maintain backend services using Java, Spring Boot, and Jakarta EE * Develop responsive user ...
Southfield, MI · On-site +1
Remote Duration: Full Time or Contract ... Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or ...
Southfield, MI · On-site +1
Remote Duration: Full Time or Contract ... Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or ...
... IT security frameworks - Experience managing security documentation programs - Strong understanding of network security principles; segmentation, DMZ design, firewall policy, remote access, identity ...
... IT security frameworks - Experience managing security documentation programs - Strong understanding of network security principles; segmentation, DMZ design, firewall policy, remote access, identity ...
Southfield, MI · Remote
Remote Job Type: Contract The EDI Claims Analyst is responsible for analyzing and processing ... Knowledge of Edifecs Smart-Trading platform, Availity Essentials, Informatica, and Apigee
Southfield, MI · Remote
Remote Job Type: Contract The EDI Claims Analyst is responsible for analyzing and processing ... Knowledge of Edifecs Smart-Trading platform, Availity Essentials, Informatica, and Apigee
Detroit, MI · On-site +1
$113K - $155K/yr
CNO's IT Team is hiring a Sr IT Security Engineer. The Sr IT Security Engineer will work with minimal supervision with a diverse range of stakeholders to design and implement solutions for complex ...
Detroit, MI · On-site +1
$113K - $155K/yr
CNO's IT Team is hiring a Sr IT Security Engineer. The Sr IT Security Engineer will work with minimal supervision with a diverse range of stakeholders to design and implement solutions for complex ...
Troy, MI · Remote
$82K - $109K/yr
Remote role with potential onsite support during Go Live activities. Job Summary The Senior IT Interface Analyst will lead the configuration and support of healthcare interfaces across Epic ...
Troy, MI · Remote
$82K - $109K/yr
Remote role with potential onsite support during Go Live activities. Job Summary The Senior IT Interface Analyst will lead the configuration and support of healthcare interfaces across Epic ...
This team sets the tone for the clients IT support experience. The ideal candidate would be ... While this is a fully remote position, we are looking for someone local in the Detroit Metro area.
This team sets the tone for the clients IT support experience. The ideal candidate would be ... While this is a fully remote position, we are looking for someone local in the Detroit Metro area.
This team sets the tone for the clients IT support experience. The ideal candidate would be ... While this is a fully remote position, we are looking for someone local in the Detroit Metro area.
This team sets the tone for the clients IT support experience. The ideal candidate would be ... While this is a fully remote position, we are looking for someone local in the Detroit Metro area.
Senior People Partner Sales, Marketing & IT ABOUT WIND RIVER Wind River is a global leader in ... We offer the flexibility of a hybrid work schedule or 100% remote * Named Top Workplace for the 8th ...
Senior People Partner Sales, Marketing & IT ABOUT WIND RIVER Wind River is a global leader in ... We offer the flexibility of a hybrid work schedule or 100% remote * Named Top Workplace for the 8th ...
... business-it is our business. Do you dare to look at the world's challenges and see impactful ... Responsible for the remote maintenance, operation, diagnosis, and programming of various HVAC ...
... business-it is our business. Do you dare to look at the world's challenges and see impactful ... Responsible for the remote maintenance, operation, diagnosis, and programming of various HVAC ...
Troy, MI · Remote
... business-it is our business. Do you dare to look at the world's challenges and see impactful ... Responsible for the remote maintenance, operation, diagnosis, and programming of various HVAC ...
Troy, MI · Remote
... business-it is our business. Do you dare to look at the world's challenges and see impactful ... Responsible for the remote maintenance, operation, diagnosis, and programming of various HVAC ...
Wixom, MI · Remote
$3.50/hr
... business-it is our business. Do you dare to look at the world's challenges and see impactful ... Responsible for the remote maintenance, operation, diagnosis, and programming of various HVAC ...
Wixom, MI · Remote
$3.50/hr
... business-it is our business. Do you dare to look at the world's challenges and see impactful ... Responsible for the remote maintenance, operation, diagnosis, and programming of various HVAC ...
Troy, MI · Remote
$3.50/hr
... business-it is our business. Do you dare to look at the world's challenges and see impactful ... Responsible for the remote maintenance, operation, diagnosis, and programming of various HVAC ...
Troy, MI · Remote
$3.50/hr
... business-it is our business. Do you dare to look at the world's challenges and see impactful ... Responsible for the remote maintenance, operation, diagnosis, and programming of various HVAC ...
$14.16 - $16.03
5% of jobs
$16.03 - $17.90
10% of jobs
$19.68 is the 25th percentile. Wages below this are outliers.
$17.90 - $19.77
11% of jobs
$19.77 - $21.64
2% of jobs
$21.64 - $23.51
17% of jobs
The median wage is $25.38 / hr.
$23.51 - $25.38
5% of jobs
$25.38 - $27.26
10% of jobs
$27.26 - $29.13
11% of jobs
$29.89 is the 75th percentile. Wages above this are outliers.
$29.13 - $31
12% of jobs
$31 - $32.87
11% of jobs
$32.87 - $34.74
7% of jobs
$14
$25
$34
Remote IT jobs involve performing duties related to information technology from a remote location. These tech careers typically take two forms. First, remote IT workers may travel to a client’s site to provide face-to-face customer service or offer computer troubleshooting or repair help. Second, remote working may also mean performing IT tasks for a company over the internet instead of in the company’s offices. Remote IT professionals may have the same responsibilities for providing software support, database solutions, and other information technology services as IT workers who work in offices full-time.
| Aspect | Remote IT | Remote Network Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+, Cisco CCNA | CompTIA Network+, Cisco CCNA, CCNP |
| Work Environment | Remote support, troubleshooting, software management | Remote network setup, monitoring, troubleshooting |
| Industry Usage | IT service providers, tech companies, support desks | Telecommunications, enterprise networks, ISPs |
Remote IT professionals focus on software, hardware support, and general IT services remotely, while Remote Network Technicians specialize in network infrastructure, configuration, and troubleshooting. Both roles often require similar certifications and work environments but differ in technical focus and industry applications.
Detroit IT provides IT services to businesses throughout Metro Detroit and Southeastern Michigan. We provide Exchange server support, Office 365 migrations, ongoing remote support, a fully staffed Helpdesk, managed IT services, and consulting that help keep your business running efficiently.
Job Summary:
MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our Apple managed services clients.
Job Responsibilities:
Accept and respond to end-user support tickets and projects according to client contract, processes and policies, within the appropriate contracted timeframes.
Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9.
User account setup using local, open directory and active directory.
Migration of user data from system to system.
Imaging of Mac's using Netboot/Netimage or similar product such as Casper.
Keep clients up to date utilizing apple remote desktop, Filewave and Apple Remote Desktop.
Basic hardware repair including hard drive and memory upgrades.
Must have excellent verbal and written communications skills, as you will be working in a customer service environment.
Advanced knowledge of Macintosh (Mac OSX server), OS installation, OSX configuration and trouble shooting, Apple Remote Desktop, cloning OSX desktop, and other Apple end-user products and support elements.
Ability to travel to and from clients sites.
Bachelor's Degree in an IT related field (preferred).
Apple Certifications at OS level (minimally) and hardware level.
Basic computer hardware repair experience.
Daily reporting to clients.
Tracking time and job notes in job ticketing system and time tracking software.
Notes:
This candidate will be tested on his/her technical experience and ability with Apple devices and environment support.
If you do not have Apple Macintosh experience AND certifications, please DO NOT apply for this job.
All your information will be kept confidential according to EEO guidelines.