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It Assistant Jobs in Rochester, MI (NOW HIRING)

Information Technology

Detroit, MI · On-site

$94K - $115K/yr

Assists the General Manager and Assistant General Manager in maintaining a plant wide commitment that the highest quality product possible is manufactured. The IT Manager is expected to inspire and ...

Information Technology

Detroit, MI · On-site

$94K - $115K/yr

Assists the General Manager and Assistant General Manager in maintaining a plant wide commitment that the highest quality product possible is manufactured. The IT Manager is expected to inspire and ...

IT Specialist

Berkley, MI · On-site

$34.62 - $43.27/hr

... IT Specialist, you'll apply established IT practices and company procedures to support ... Provide end‑user support, troubleshoot devices, and resolve IT tickets * Assist with the setup of ...

IT Specialist

Berkley, MI · On-site

$34.62 - $43.27/hr

... an IT Specialist, you'll apply established IT practices and company procedures to support day-to ... Provide end-user support, troubleshoot devices, and resolve IT tickets * Assist with the setup of ...

IT Manager (Manufacturing)

Farmington Hills, MI · On-site

$93K - $114K/yr

Lead the development and implementation of operational strategies and team objectives that support business growth and performance. Assist senior IT leadership by executing delegated tasks.

IT Administrator

Troy, MI · On-site

$25 - $35/hr

... Assistant to take on the administrative tasks the IT department is responsible for. This will allow leadership to focus on driving the strategic vision of the organization forward while still getting ...

New

... Assistant to take on the administrative tasks the IT department is responsible for. This will allow leadership to focus on driving the strategic vision of the organization forward while still getting ...

New

... Assistant to take on the administrative tasks the IT department is responsible for. This will allow leadership to focus on driving the strategic vision of the organization forward while still getting ...

New

THE ROLE The IT-Network Specialist provides hands-on information technology and network support ... Support voice, data, wireless, and telecommunications systems. * Assist with technology ...

IT Support Specialist Senior Services / Nonprofit Healthcare Industry Detroit, MI (100% Onsite ... resets. * Assist with Microsoft 365 administration, mailbox access, and group memberships.

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It Assistant information

See Rochester, MI salary details

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How much do it assistant jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for it assistant in Rochester, MI is $20.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.68 per hour, depending on experience, location, and employer.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

Are there low entry IT assistant jobs?

Yes, entry-level IT assistant positions often require minimal experience and may only need basic knowledge of computer hardware, software, and troubleshooting. These roles typically offer on-the-job training and can serve as a starting point for a career in IT, with some positions requiring certifications like CompTIA A+.

Which IT assistant job is easiest to get into?

Entry-level IT assistant positions are generally the easiest to obtain, often requiring minimal prior experience and basic technical skills such as troubleshooting, hardware setup, or software support. These roles may also accept relevant certifications like CompTIA A+ and typically have lower educational requirements, making them accessible for beginners entering the IT field.

What are the most commonly searched types of It jobs in Rochester, MI?

The most popular types of It jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for It Assistant jobs?

Cities near Rochester, MI with the most It Assistant job openings:

Infographic showing various It Assistant job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,399 per year, or $20.9 per hour.

IT Service Desk Assistant/ IT Assistant

Birmingham, MI • On-site

Full-time

Re-posted 9 hours ago


Job description

Job Description:


Detroit IT is looking for Service Desk Assistant/IT Assistant to assist their Service Desk team.


The ideal candidate will be a hard-working professional able to undertake a variety of support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results. 


Job Responsibilities:


  • Assist the Service Desk with packaging and shipping of IT equipment to clients.
  • Assist the Service Desk team with data entry of client information
  • Organize and maintain and up to date inventory of IT equipment.
  • Assist team in picking-up and delivering items to clients or for internal use when necessary.
  • Report daily work accomplished orally or via email to CTO.


 Requirements


  • Proven experience as an office assistant, virtual assistant or in another relevant administrative role
  • Knowledge of “back-office” computer systems 
  • Thorough understanding of office management procedures
  • Excellent organizational and time management skills
  • Analytical abilities and aptitude in problem-solving
  • Excellent written and verbal communication skills
  • Proficiency in MS Office

About Detroit IT


Detroit IT is a managed service provider with offices in Birmingham and Detroit Michigan. Since 2001, we have been providing IT support, IT consulting, cloud solutions, and networking to some of Michigan's best companies.