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It Assistant Jobs in Rochester, MI (NOW HIRING)

Epitec, Inc.

IT Business Analyst

Detroit, MI · On-site

... -Assist with the facilitation and coordination of project staffing plans including forecasting and ... Information Preferred Skills/Experience -Experience with Medicare Advantage -Experience executing ...

Textron

Associate IT Mfg Security

Troy, MI · On-site

... Assist with rollout and enforcement activities at plant level to ensure secure endpoint and ... IT security and risk management processes. • Review and coordinate approval of security ...

Textron

Associate IT Mfg Security

Troy, MI · On-site

Associate IT Mfg Security Description Kautex is not currently hiring individuals for this position ... * Assist with rollout and enforcement activities at plant level to ensure secure endpoint and ...

Stefanini

Plant IT Engineer

Sterling Heights, MI · On-site

Assist site IT manager with managing assignments and workload.Develop, maintain, and share, accurate support documentation.Support of local network equipment in a Cisco-based environment.Support of ...

Walker-Miller Energy

Senior IT Business Analyst

Detroit, MI · On-site

$85K - $113K/yr

We create and manage customized energy waste reduction programs that assist electric and gas ... The Senior IT Business Analyst plays a critical role in aligning business needs with technology ...

Walker-Miller Energy

Senior IT Business Analyst

Detroit, MI · On-site

$85K - $113K/yr

We create and manage customized energy waste reduction programs that assist electric and gas ... The Senior IT Business Analyst plays a critical role in aligning business needs with technology ...

Textron

Associate IT Mfg Security

Troy, MI · On-site

... * Assist with rollout and enforcement activities at plant level to ensure secure endpoint and ... Troubleshooting Patches and IT Security (tools) Control Management: * Coordinate with internal ...

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All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Rochester, MI

It Assistant information

See Rochester, MI salary details

$10

$20

$36

How much do it assistant jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for it assistant in Rochester, MI is $20.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Assistant, and why are they important?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

What are IT Assistants?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are some common challenges IT Assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

More about It Assistant jobs
What are the most commonly searched types of It jobs in Rochester, MI? The most popular types of It jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for It Assistant jobs? Cities near Rochester, MI with the most It Assistant job openings:
It Assistant jobs near you
Infographic showing various It Assistant job openings in Rochester, MI as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,399 per year, or $20.9 per hour.
Manufacturing IT Support Engineer

Manufacturing IT Support Engineer

HTC Global Services

Sterling Heights, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Job Title
Manufacturing IT Support Engineer
Overview / Summary
We are seeking an Manufacturing IT Support Engineer to support technology operations within a manufacturing environment. This role is responsible for maintaining and supporting applications, infrastructure, and operational systems that enable production activities. The position involves technical troubleshooting, data analysis, problem resolution, and support for manufacturing technologies, while contributing to process improvement initiatives and technology modernization efforts.
This is an excellent opportunity for IT professionals looking to expand their technical expertise while gaining experience in manufacturing operations and industrial technology environments.
Key Responsibilities
  • Support a multi-shift manufacturing operation, including occasional weekend production support when required.
  • Provide technical support for IT applications, infrastructure, operating systems, and end-user productivity tools.
  • Troubleshoot and resolve technical issues impacting manufacturing operations.
  • Interface with IT teams and business stakeholders to prioritize improvement initiatives.
  • Support incident resolution activities, including triage, escalation support, and execution of business continuity procedures.
  • Collaborate with infrastructure, database, server, network, and operations teams to resolve technical issues.
  • Support the integration and long-term maintenance of applications and hardware.
  • Assist with workload management and assignment coordination as directed.
  • Develop, maintain, and share accurate technical support documentation.
  • Support local network equipment within a Cisco-based environment.
  • Support physical and virtual server environments running Windows and Linux operating systems.
  • Support deployment and expansion of manufacturing technologies, including IIoT, mobile devices, software-defined networking, and Android- and iOS-based equipment.

Required Qualifications
  • High School Diploma or GED.
  • Experience with Windows Server administration (2016 or newer) and/or Linux server administration.
  • Familiarity with Cisco routers and switches, including basic staging, troubleshooting, and cable installation.
  • Willingness to learn Cisco Software-Defined Architecture (SDA) troubleshooting and implementation.
  • Knowledge of Windows Server and Active Directory/ADFS.
  • Experience supporting virtual server environments (vSphere).
  • Experience supporting Android and iOS devices, including smartphones and tablets.
  • Experience with Microsoft 365.
  • Experience with SharePoint.
  • Experience supporting Windows PCs, office automation tools, and printers.
  • Experience supporting handheld scanners and imaging devices.
  • Ability to work onsite with flexible hours in support of a multi-shift operation.

Preferred Qualifications
  • Bachelor's Degree.
  • Experience with plant-floor automation technologies, including control systems and PLCs.
  • Experience with PowerShell scripting.

What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
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