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Remote It Support Jobs in Wareham, MA (NOW HIRING)

Sr. Mgr. Enterprise Architecture

Lakeville, MA · On-site +1

$147K - $184K/yr

... our technology backbone to support our business. We are looking for someone with extensive ... IT strategy into a technology roadmap that will underpin our success. You will lead the design and ...

Hybrid Schedule - Monday through Thursday onsite, Friday remote Monday-Friday, 8:00 AM - 5:00 PM ... Manage information across customer portals and internal databases to ensure accuracy and compliance.

Sr. Manager, AI Enablement

Lakeville, MA · On-site +1

$128K - $160K/yr

Support implementation of MLOps and model lifecycle practices with platform teams.Ensure ... Provide technical direction to data scientists, ML engineers, IT product owners, and other ...

Sr. Manager, AI Enablement

Lakeville, MA · On-site +1

$128K - $160K/yr

Support implementation of MLOps and model lifecycle practices with platform teams. * Ensure ... Provide technical direction to data scientists, ML engineers, IT product owners, and other ...

Senior Sales Executive (East)

Rockland, MA · On-site +1

$78K - $118K/yr

Remote Compensation: $78,000 - $118,000 / year Description The Sr. Sales Executive is responsible ... Build strong relationships with C-level and senior IT decision makers, understanding their business ...

Senior Sales Executive (West)

Rockland, MA · On-site +1

$78K - $118K/yr

Remote Compensation: $78,000 - $118,000 / year Description The Sr. Sales Executive is responsible ... Build strong relationships with C-level and senior IT decision makers, understanding their business ...

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Remote It Support information

See Wareham, MA salary details

$14

$26

$38

How much do remote it support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote it support in Wareham, MA is $26.39, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $29.86 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What cities near Wareham, MA are hiring for Remote It Support jobs?

Cities near Wareham, MA with the most Remote It Support job openings:

Infographic showing various Remote It Support job openings in Wareham, MA as of August 2026, with employment types broken down into 79% Full Time, 7% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,882 per year, or $26.4 per hour.

Network Engineer (Information Technology)

Martignetti Companies

Taunton, MA • Remote

$90K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago


Job description

Description

Martignetti is looking for an experienced Network Engineer who enjoys solving complex problems, building reliable infrastructure, and working with a collaborative IT team. In this role, you will help design, support, secure, and improve the network that connects our corporate, warehouse, and remote locations. You will work hands-on with routing, switching, firewalls, wireless, remote access, and core network services while also contributing to infrastructure projects that support the business.


Key Responsibilities 

  • Design, implement, and support enterprise network solutions across LAN, WAN, DMZ, wireless, firewall, remote access, and security environments.
  • Troubleshoot complex network issues and serve as a senior escalation point when support teams need deeper technical guidance.
  • Lead and support projects such as site buildouts, hardware refreshes, firewall updates, network segmentation, and circuit upgrades.
  • Monitor network availability and performance and recommend improvements that increase reliability, security, and scalability.
  • Maintain clear network documentation, diagrams, standards, procedures, and implementation plans.
  • Support core services such as Active Directory, DNS, DHCP, NPS, authentication, and related infrastructure dependencies.
  • Work with internal teams, carriers, vendors, and managed service providers to resolve issues and deliver network improvements.
  • Participate in change control, maintenance windows, disaster recovery planning, and occasional after-hours support.
  • Participate in an on call 7 x 24 rotation

Requirements

Knowledge / Skills / Abilities

  • Hands-on experience with routing, switching, firewalls, wireless, remote access, segmentation, and network security technologies.
  • Experience with Sonicwall firewalls, Cisco or Aruba switches, Cisco or Aruba wireless access points, and controllers.
  • Strong understanding of TCP/IP, VLANs, subnetting, access control lists, network address translation, quality of service, high availability, eBGP, iBGP, EIGRP, and OSPF.
  • Experience using monitoring, logging, packet capture, configuration backup, troubleshooting, and performance analysis tools.
  • Experience with network monitoring and management tools
  • Certifications such as CCNP, CCNA, Fortinet NSE, CompTIA Network+, CompTIA Security+, or equivalent hands-on experience are a plus.
  • A collaborative working style, strong troubleshooting skills, and the ability to explain technical issues clearly to both IT and business partners.


Education/Experience/Training:

  • Bachelor's degree in Information Technology, Network Engineering, or a related field is preferred
  • 3-5 years of enterprise network engineering experience


Compensation & Benefits

  • Base Salary: $90,000-$100,000
  • Bonus: Eligible to earn up to a 5% Incentive Bonus annually
  • Benefits: Comprehensive benefits package including medical, dental, vision, and retirement plans


Physical Demands and Environment

  • Must be able to lift up to 50 lbs. unassisted.
  • Work requires the employee to bend, kneel, crouch, or reach as may be necessary to accomplish tasks
  • Work requires considerable mental concentration to effectively execute complex tasks requiring periods of focused mental and visual concentration
  • Works in a standard office environment
  • Ability to travel occasionally, support planned maintenance or urgent issues after hours or on weekends
  • Minimal potential for injury in the performance of duties


Martignetti Companies prides itself on being a company where you can bring your best self to work every day. We strive to be an employer of choice where everyone feels they belong. We act on our commitment to Diversity, Equity & Inclusion by offering a substantial benefits package that includes generous paid time off, medical, dental, and vision insurance, a comprehensive 401(k) plan, and employee discounts.


Martignetti Companies is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, age, sex, gender, sexual orientation, national origin, ancestry, disability, genetics, veteran status, or any other characteristic protected by law.


NOTE: This job description covers the essential functions of the role but is not intended to be an exhaustive list of all responsibilities, duties, or skills required. Employees may be asked to perform additional duties to support business needs.