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Remote It Support Jobs in Wareham, MA (NOW HIRING)

Mondo

Data Platform Tech Lead

Fall River, MA · Remote

$130K - $150K/yr

Remote (must reside within driving distance of Fall River, MA for ~once-monthly onsite ... Support the potential evolution/migration of portions of the environment to Microsoft Fabric * Work ...

Quora

iOS Engineer -Remote

North Dartmouth, MA · Remote

$61.63 - $88.47/hr

You will work at the cutting edge of technology to design, develop, and maintain the Poe iOS app ... Additional Information: We are accepting applications on an ongoing basis. Quora offers a wide ...

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Wareham, MA

Remote It Support information

See Wareham, MA salary details

$14

$26

$38

How much do remote it support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote it support in Wareham, MA is $26.39, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $29.86 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.
What job categories do people searching Remote It Support jobs in Wareham, MA look for? The top searched job categories for Remote It Support jobs in Wareham, MA are:
What cities near Wareham, MA are hiring for Remote It Support jobs? Cities near Wareham, MA with the most Remote It Support job openings:
Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Wareham, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $54,882 per year, or $26.4 per hour.

Business Systems Analyst - Plan to Make & Warehousing

Ocean Spray

Lakeville, MA • On-site, Remote

$71K - $89K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Ocean Spray rating

9.0

Company rating: 9.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

12th of 435 rated food and drinks producers

Job description

Ocean Spray is hiring for a(n) Business Systems Analyst - Plan to Make & Warehousing! We're a team of farmers, thinkers, creators, and doers. Whatever your title, whatever your role - it always comes back to this: we're a farmer-owned co-op where everyone rolls up their sleeves to get the job done. Three maverick farmers started it all - and we've been making our own way ever since.

Position Location: We're all about flexibility. This will be a remote role based out of our corporate headquarters in Lakeville, MA. We are open to remote candidates.

The BSA is responsible for analyzing and improving business processes and systems. The BSA will assist with the design, development and deployment of optimized, integrated, automated solutions, specifically related to our Supply Chain functions across Manufacturing, Production Planning and Warehousing to enhance organizational efficiency and effectiveness. The BSA will also collaborate with IT teams to implement solutions, conduct testing, and ensure successful deployment. Key responsibilities include identifying areas for improvement, developing process models, and providing ongoing support and training to users. This role will be the functional expert in SAP PP, SAP IM/EWM, and a critical component of our SAP Delivery Solution Team, working with key business stakeholders and product teams to prioritize and deliver enhancements, projects and enable capabilities that provide value to the cooperative. The BSA will also work closely with the Application support team to resolve day-to-day support tickets and ensure the operational health of the system. As such the role requires keen attention to detail. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments.

A Day in the Life...

Collaborate with business stakeholders, product owners, SAP development team, data governance, and subject matter experts to gather requirements, design and deliver implementations and enhancements within SAPPPand IM/EWM

Work with the business and product partners from cross-functional initiatives to support the business processes related toSupply Chainand identify opportunities for productivity, efficiency, and growth enabled by tech solutions

Accountable for maintaining integrations within SAPPP& IM/EWMmodules, supporting ecosystems and overseeing batch schedules working with 3rd party offshore support teams and/or Vendor support teams

Document and diagram existing system and business processes and analyze for more efficient methods

Translate functional business requirements into technical requirements working within an agile team

Collaborate within an agile team to perform cost-benefit and return on investment analyses for proposed enhancements and projects to aid management in making implementation decisions

Coordinate and perform use case tests, end-user reviews and post-implementation support

Deliver orientation and training to end users for new capabilities, enhancements and projects including writing documentation

Provide production support and research application incidents working with developers, end-users, and the Application support team

Assist in prioritizing break/fix and enhancement requests with product managers, business leads, and Application support team to ensure delivery of prioritized requests in a timely manner

What We Are Looking For:

Required

Proven experience as a Business Systems Analyst or similar role overseeing the design, development, and implementation of software and solutions.

Technical knowledge of SAPPP& IM/EWMrequired. Experience withMES systemsa plus

Proficiency in business process modeling and documentation tools

Knowledge of software development lifecycle (SDLC) and project management methodologies.

Strong analytical and problem-solving skills.

Excellent written and oral communication skills

Excellent listening and interpersonal skills

Ability to communicate ideas in both technical and user-friendly language

Preferred

3+ years of functional SAP experience inPP& IM/EWM, ideally in a CPG/Manufacturing business

Experience supporting SAP IDoc-based integrations, including monitoring, reprocessing, and issue resolutiona plus

Knowledge of APIs and other integration methodologies

Enhancement & production management experience

Experience working in a team-oriented, collaborative environment

Education:

Bachelor's or University Degree (Required)

Work Experience:

At least 3 Years of Experience

Annual Salary:

$71,500 - $89,400

The base salary range information above serves as a guideline of the position's typical hiring range. We value and appreciate what makes you unique and will consider a variety of factors when determining an offer. These factors include, but are not limited to, your skills and experience, external and internal benchmarks, as well as overall company considerations. Certain positions may be eligible for short-term and long-term incentive rewards. We also offer a competitive and comprehensive benefits program that supports all aspects of your health and well-being.

Benefits:

  • Complete insurance package on Day-1 that includes a plethora of health and wellness programs

    • Health, Dental and Vision insurance

    • Health savings account

    • Flexible spending account

    • Life and accident insurance

    • Employee assistance program

    • Telehealth services

    • 1:1 health coaching

    • Supportive benefits for all the stages of your life

  • 401(k) with up to 6% Company matching; additional potential discretionary match at year-end

  • Short-Term Incentive/Performance bonuses

  • Flexible scheduling options

  • Vacation pay, up to three weeks of time (pro-rated for your first year of employment)

  • Holiday pay for 12 holidays

  • Career development and growth opportunities

  • Tuition/Education assistance programs

  • Access to LinkedIn Learning

  • Scholarship programs for children of employees

  • Parental leave

  • Bright Horizons Family Solutions - Back-up care, tutoring, etc.

  • Adoption assistance

  • Bereavement leave

  • Up to $300 fitness reimbursement

  • Up to $300 massage reimbursement

  • Employee appreciation events

  • Employee discounts

  • Charitable giving

Who We Are:

You might have our iconic cranberry juice in your fridge or have gotten into heated holiday debate about what's better - canned or fresh cranberry sauce. But did you know that the hardworking people growing the superfruit in our products are 700 family farmers that own our cooperative? They entrust us with what is most precious to them to create new and innovative products that will delight consumers and grow this beloved brand today and into the future.
Team members, farmers, consumers and communities alike--we value what makes us unique and strive to connect our farms to families for a better life by living our values:

  • Grower Mindset - We embrace our grower-owners innovative spirit and heritage through confidence, learning and focus on the future.
  • Sustainable Results - Guided by purpose, we are focused on delivering results for our grower-owners.
  • Integrity Above All - We are ethical, doing the right thing for our grower-owners, customers, consumers and each other
  • Inclusive Teamwork - We build diverse and inclusive teams that strengthen our cooperative.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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