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Remote It Support Jobs in Springfield, VA (NOW HIRING)

Revel Staffing

IT Support Supervisor

Mount Vernon, VA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

New

Eliassen Group

IT Support Specialist

Washington, DC · Remote

$20 - $25/hr

... remote Tier 1 application support for end users of the Asset Forfeiture Program. The role will ... information (home address, bank account, or check routing number) until you have worked with ...

New

NuAxis Innovations

IT Specialist II

Washington, DC · Remote

Remote telephone-based Call Center / Help Desk / Service Desk support services * Owning, tracking ... Two (2) + years' of customer service experience. IT Helpdesk/Service desk or call centerexperience ...

One Federal Solution

IT Specialist

Washington, DC · Remote

One Federal Solution is seeking an IT Specialist to support a Government Client and Identity, Credential, and Access Management (ICAM) program operations. The selected individual will provide ...

One Federal Solution

IT Specialist

Washington, DC · On-site +1

One Federal Solution is seeking an IT Specialist to support a Government Client and Identity, Credential, and Access Management (ICAM) program operations. The selected individual will provide ...

Bell Partners

IT Technician / Corporate Support

Alexandria, VA · Remote

$23 - $31.50/hr

Provide desk-side and remote support for Windows and macOS endpoints, including troubleshooting ... Partner with the broader IT team on problem management (recurring issue identification, root cause ...

Second Front Systems

IT Engineer

Washington, DC · Remote

$120K - $145K/yr

As an IT Engineer, you will own and evolve the identity, endpoint, and business systems that support our remote-first workforce. You'll partner closely with Security, Engineering, and People ...

Omm IT Solutions

IT Project Manager

Washington, DC · Remote

$111K - $131K/yr

This is a Remote job (part\-time 20 hrs a week). \n \n \n \n \n \n \n \n \n The candidate shall be ... for supporting IRM&TS management as directed, assisting with tasks such as strategic planning ...

Scout Space

Senior IT Systems Administrator

Reston, VA · On-site +1

$89K - $121K/yr

Build and mature Scout's in-house IT support capability while maintaining strong working ... Our positions are based in Reston, Virginia, with much of our team operating in a hybrid or remote ...

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$75K - $125K/yr

... IT, Data Analytics and Software Development. Elevate your career and make a difference. Your ... MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ...

Scalian

IT Systems Administrator

Herndon, VA · On-site +1

As an IT Systems Administrator, you will be responsible for supporting and maintaining end-user technology, SaaS platforms, and core IT infrastructure. Your focus will include managing devices, user ...

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Springfield, VA

Remote It Support information

See Springfield, VA salary details

$14

$26

$38

How much do remote it support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote it support in Springfield, VA is $26.22, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $29.66 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.
What are the most commonly searched types of It Support jobs in Springfield, VA? The most popular types of It Support jobs in Springfield, VA are:
What are popular job titles related to Remote It Support jobs in Springfield, VA? For Remote It Support jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Springfield, VA look for? The top searched job categories for Remote It Support jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Remote It Support jobs? Cities near Springfield, VA with the most Remote It Support job openings:
Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Springfield, VA as of August 2026, with employment types broken down into 61% Full Time, 22% Part Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,541 per year, or $26.2 per hour.

IT Support Supervisor

Revel Staffing

Mount Vernon, VA • Remote

$80K - $115K/hr

Full-time

Posted 2 days ago

New

Job description

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on leader with strong healthcare IT knowledge, training experience, and the ability to support system stability, data accuracy, and compliance in a fast-paced environment.

The IT Support Supervisor will oversee specialists responsible for developing, configuring, and delivering application and end-user training while ensuring employees receive a consistent, professional, and high-quality support experience.

Key Responsibilities
  • Lead, coach, and support a remote team of IT training and application support specialists
  • Oversee the design, development, and delivery of IT and healthcare application training programs
  • Support system stability, application readiness, data integrity, and compliance requirements
  • Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs
  • Maintain and improve documentation, workflows, training materials, and support procedures
  • Monitor team performance, manage schedules and assignments, and prioritize workloads
  • Promote a service-first culture focused on accountability, collaboration, and continuous improvement
  • Ensure support activities align with healthcare regulations, privacy standards, and organizational policies
Required Qualifications
  • High school diploma or equivalent plus at least 2 years of IT operations experience
  • Active HIPAA compliance credential/training
  • Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices
  • Experience leading teams, managing priorities, and supporting remote employees
  • Strong communication, organization, documentation, and problem-solving skills
  • Ability to work collaboratively with clinical, operational, and technical teams