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Remote It Support Jobs in Springfield, VA (NOW HIRING)

IT Engineer - Windows and MacOS Contract to Hire Bid Support- Start expected Mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $40/hr. to $60/hr. commensurate with ...

IT Engineer - Windows and MacOS Contract to Hire Bid Support- Start expected Mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $40/hr. to $60/hr. commensurate with ...

IT Engineer - Windows and MacOS Contract to Hire Bid Support- Start expected Mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $40/hr. to $60/hr. commensurate with ...

IT Engineer - Windows and MacOS Contract to Hire Bid Support- Start expected Mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $40/hr. to $60/hr. commensurate with ...

IT Helpdesk

Washington, DC · On-site +1

$75K - $113K/yr

We are currently seeking a IT Helpdesk to join our team in Washington, District of Columbia (US-DC ... support tailored to each client's needs. While many positions offer remote or hybrid work options ...

IT Helpdesk

Washington, DC · On-site +1

$75K - $113K/yr

We are currently seeking a IT Helpdesk to join our team in Washington, District of Columbia (US-DC ... support tailored to each client's needs. While many positions offer remote or hybrid work options ...

SME IT Governance Manager

Chantilly, VA · On-site +1

$97K - $119K/yr

To support our team, we provide a balanced mix of benefits and programs. Your total rewards ... remote position. The selected candidate will be responsible for aligning the organization ...

IT Program Manager

Alexandria, VA · On-site +1

$99K - $225K/yr

Remote Work: No Job Number: R0241486 Location: Alexandria,VA,US Share job via: Share IT Program ... Design, implement, and maintain strategic, multi-disciplinary IT programs in support of DoW client.

IT Project Manager

Arlington, VA · On-site +1

$96K - $144K/yr

We are currently seeking a IT Project Manager to join our team in Arlington, Virginia (US-VA ... support tailored to each client's needs. While many positions offer remote or hybrid work options ...

IT Project Manager

Arlington, VA · On-site +1

$96K - $144K/yr

We are currently seeking a IT Project Manager to join our team in Arlington, Virginia (US-VA ... support tailored to each client's needs. While many positions offer remote or hybrid work options ...

IT Project Manager

Washington, DC · On-site +1

$112K - $257K/yr

Remote Work: No Job Number: R0239304 Location: Washington,DC,US Share job via: Share IT Project ... Experience supporting high-visibility Government programs, such as DoD, IC, or other regulated ...

IT Project Manager

Washington, DC · On-site +1

$112K - $257K/yr

Remote Work: No Job Number: R0239308 Location: Washington,DC,US Share job via: Share IT Project ... Experience supporting high-visibility Government programs, such as DoD, IC, or other regulated ...

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Remote It Support information

See Springfield, VA salary details

$14

$26

$38

How much do remote it support jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for remote it support in Springfield, VA is $26.33, according to ZipRecruiter salary data. Most workers in this role earn between $21.73 and $29.81 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Remote IT support professionals can earn $2,000 or more weekly by providing specialized technical assistance, often through multiple clients or contracts. Increasing income may involve gaining certifications like CompTIA A+ or Network+, developing strong troubleshooting skills, and working flexible hours or on high-demand projects.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

Can IT support be done remotely?

Remote IT support is common and involves assisting users with hardware, software, and network issues via phone, email, or remote access tools. Many IT support roles are fully remote, requiring skills in remote troubleshooting, remote desktop software, and good communication. Certifications like CompTIA A+ or Network+ can enhance remote support capabilities.

How to make $1000 a week remotely?

Remote IT support professionals can earn $1000 or more per week by providing specialized technical assistance, often through freelance platforms or direct client contracts. Increasing earnings may involve gaining certifications, developing in-demand skills like cybersecurity or network management, and building a strong client base to secure consistent, higher-paying work.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What is the best IT job to work remotely?

Remote IT support roles, such as help desk or technical support specialists, are among the best IT jobs for remote work due to their focus on troubleshooting, customer service, and remote access tools. These positions often require strong communication skills, familiarity with remote management software, and relevant certifications like CompTIA A+ or Network+.
What are the most commonly searched types of It Support jobs in Springfield, VA? The most popular types of It Support jobs in Springfield, VA are:
What job categories do people searching Remote It Support jobs in Springfield, VA look for? The top searched job categories for Remote It Support jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Remote It Support jobs? Cities near Springfield, VA with the most Remote It Support job openings:
Infographic showing various Remote It Support job openings in Springfield, VA as of July 2026, with employment types broken down into 74% Full Time, 10% Part Time, 2% Temporary, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,766 per year, or $26.3 per hour.
IT Engineer - Windows and macOS

IT Engineer - Windows and macOS

System One

Bethesda, MD • Remote

$40 - $60/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 27 days ago


Job description

IT Engineer – Windows and MacOS Contract to Hire Bid Support- Start expected Mid-August 2026, if awarded Clearance – Active Top Secret required Remote Rate: $40/hr. to $60/hr. commensurate with experience System One IT is seeking an IT Engineer to provide engineering-level endpoint and infrastructure support for a federal agency client. This position is in the bid phase, expected to begin in mid-August 2026 if awarded. This is not a Tier 1 help desk role — you will design, implement, and maintain technical controls across Windows and macOS environments, covering imaging, patch management, device lifecycle, identity engineering, and telemetry to support threat detection and incident response. Duties and Responsibilities:

  • Design and maintain secure, standardized workstation images for macOS and Windows platforms, including VDI and remote access configurations
  • Engineer and maintain endpoint configuration baselines using Ivanti, KACE, Microsoft Intune, and Windows Autopilot; remediate configuration drift and enforce compliance policies
  • Implement and manage OS and application patch management processes; coordinate orchestration, post-deployment validation, and rollback
  • Support device enrollment, provisioning, and lifecycle management using Intune, Autopilot, Apple Business Manager, and JAMF; maintain accurate asset inventory
  • Configure and maintain endpoint logging and telemetry; ensure log forwarding to enterprise SIEM and EDR platforms
  • Follow a formal assessment-to-remediation workflow, producing Findings Reports, Remediation Plans, and Validation Reports for all engineering changes
  • Produce and maintain operational runbooks, knowledge transfer materials, and escalation documentation
Education and Years of Experience:
  • Bachelor's degree in Information Technology, Cybersecurity, or a related field preferred
  • Education requirements may be waived based on professional experience, at the government’s discretion
  • 8+ years of experience in Information Technology, Endpoint Engineering, or Cybersecurity
  • 6+ years performing engineering (not help desk) functions in enterprise environments
  • Experience building and maintaining Windows and macOS workstation images, including automation, validation, and rollback
  • Hands-on experience with Ivanti and/or KACE for OS and application patch management
  • Experience with Microsoft Intune and Windows Autopilot for device provisioning and compliance enforcement
  • Experience implementing passwordless authentication and hardware-backed credentials
  • Experience configuring endpoint logging and forwarding telemetry to SIEM and EDR platforms
  • Experience supporting forensic collection and audit readiness
  • Experience working under formal change control, audit, and security governance processes
Required Skills & Certifications:
  • Experience with JAMF Pro for macOS endpoint management
  • Microsoft certification in endpoint management or cloud administration
  • Prior federal government IT engineering experience

Clearance Requirements: Active Top Secret (TS) clearance required.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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