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Remote It Support Jobs in Springfield, VA (NOW HIRING)

Paragone Solutions, Inc.

Jr. Azure Technician

Mclean, VA · Remote

$22 - $30.25/hr

Provide remote and onsite technical support to end users, resolving incidents efficiently while ... Solid understanding of computer networking and IT support practices. * Familiarity with desktop ...

New

Seneca Holdings

IT Governance Analyst

Chantilly, VA · Remote

To support our team, we provide a balanced mix of benefits and programs. Your total rewards ... remote placement. The individual selected will be responsible for ensuring that the agency ...

SOSi

Information Technology Specialist

Reston, VA · On-site +1

SOS International LLC (SOSi) is seeking an Information Technology Specialist to support a US Government Client. The ITS will ensure appropriate network connectivity, computer hardware, computer ...

Maximus

IT Business Analyst

VA · On-site +1

General information Job Posting Title IT Business Analyst Date Thursday, June 11, 2026 City Remote ... The IT Business Analyst supports the contract team by updating and maintaining artifacts, technical ...

Maximus

IT Business Analyst

VA · On-site +1

General information Job Posting Title IT Business Analyst Date Monday, June 8, 2026 City Remote ... The IT Business Analyst supports the contract team by updating and maintaining artifacts, technical ...

Humana

IT Project Manager

Washington, DC · On-site +1

$111K - $131K/yr

Support post-implementation review and transition to operational teams. Use your skills to make an ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

System One

Senior IT Analyst

Merrifield, VA · Remote

$88K - $117K/yr

Job Title: Senior IT Analyst Location: remote Pay Rate: open to W2 and established 1099's Position ... Support identity lifecycle, access management, and privileged access controls * Deliver strategic ...

Humana

IT Project Manager

Washington, DC · On-site +1

$111K - $131K/yr

Support post-implementation review and transition to operational teams. Use your skills to make an ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

IT Project Manager

Washington, DC · On-site +1

$111K - $131K/yr

Support post-implementation review and transition to operational teams. Use your skills to make an ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

System One

IT Engineer - Windows and macOS

Bethesda, MD · Remote

$40 - $60/hr

IT Engineer - Windows and MacOS Contract to Hire Bid Support- Start expected Mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $40/hr. to $60/hr. commensurate with ...

New

System One

IT Engineer - Windows and macOS

Bethesda, MD · Remote

$40 - $60/hr

IT Engineer - Windows and MacOS Contract to Hire Bid Support- Start expected Mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $40/hr. to $60/hr. commensurate with ...

New

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All JobsRemote It Support JobsRemote It Support Jobs in Springfield, VA

Remote It Support information

See Springfield, VA salary details

$14

$26

$38

How much do remote it support jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for remote it support in Springfield, VA is $26.33, according to ZipRecruiter salary data. Most workers in this role earn between $21.73 and $29.81 per hour, depending on experience, location, and employer.

Can you do IT support remotely?

Remote IT support is common and involves providing technical assistance to users via phone, email, or remote access tools. Many IT support roles are fully remote, requiring skills in remote troubleshooting, remote desktop software, and good communication. Certifications like CompTIA A+ or Network+ can enhance remote support capabilities.

How can I make $1000 a week working from home?

Remote IT support professionals can earn $1000 or more per week by providing technical assistance to clients, often through freelance platforms or direct contracts. Building specialized skills, obtaining certifications like CompTIA A+ or Network+, and offering services such as troubleshooting, remote system management, or cybersecurity can help increase earning potential. Consistent work, good client relationships, and efficient use of remote tools are key to reaching this income level.

How can I make 2000 a week working from home?

Remote IT support professionals can earn $2,000 or more per week by providing specialized technical assistance, often through freelance platforms or direct contracts. Increasing income may involve gaining certifications, developing in-demand skills like cybersecurity or network management, and working multiple clients or shifts to maximize billable hours.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What jobs make 5000 a week without a degree?

Remote IT support roles typically do not pay $5,000 a week without specialized skills or certifications; however, high-level freelance IT consultants or cybersecurity specialists with extensive experience can reach such earnings. These positions often require advanced technical knowledge, certifications like CompTIA or Cisco, and a strong professional network. Most entry-level or standard support roles pay less and do not meet this income level without additional expertise or business development.
What are the most commonly searched types of It Support jobs in Springfield, VA? The most popular types of It Support jobs in Springfield, VA are:
What are popular job titles related to Remote It Support jobs in Springfield, VA? For Remote It Support jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Springfield, VA look for? The top searched job categories for Remote It Support jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Remote It Support jobs? Cities near Springfield, VA with the most Remote It Support job openings:
Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Springfield, VA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $54,766 per year, or $26.3 per hour.
Remote Tech Support Advisor

Remote Tech Support Advisor

VXI Global Solutions

Arlington, VA • Remote

$17.31/hr

Full-time

Medical, Dental, Vision, Life

Posted 24 days ago

VXI Global Solutions rating

4.9

Company rating: 4.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

59th of 71 rated call and contact centers

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Join Us as a Technical Support Advisor! 
Location: Remote Call Center 
Join Us as a Technical Support Advisor! 

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team! 

What You’ll Be Doing: 

Customer Service Excellence: 

  • Handle customer inquiries via phone, delivering tailored solutions to technical issues. 

  • Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations. 

Technical Support & Troubleshooting: 

  • Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs. 

  • Use multiple systems to research and deliver efficient, real-time solutions. 

Adaptability in Communication: 

  • Connect with a diverse range of customers by adjusting your communication style to meet their needs. 

  • Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience. 

Team Collaboration: 

  • Collaborate with fellow advisors to share expertise, solve problems, and achieve team goals. 

What We’re Looking For: 

Customer Service Focus: 

  • Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!). 

Technical Enthusiasm: 

  • A solid understanding of iOS, macOS, smartphones, tablets, or PCs—and a passion for troubleshooting. 

Resilience Under Pressure: 

  • Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks. 

Learning & Growth Mindset: 

  • Open to feedback and coaching, with a drive to continuously improve and excel. 

What You Bring: 

  • Proven experience in customer support or technical assistance, ideally in a call center setting. 

  • Strong verbal and written communication skills. 

  • Problem-solving abilities with a flexible, adaptable approach to challenges. 

  • Confidence in navigating multiple software tools and systems to resolve issues. 

  • A self-motivated attitude with effective time management skills. 

What You’ll Get: 

Competitive Pay: 

  • $17.31 per hour, with opportunities for performance-based incentives. 

Comprehensive Benefits: 

  • Full health insurance package, including medical, dental, and vision coverage. 

Cell Phone Perks: 

  • $25/month per line for unlimited phone, text, and data (restrictions may apply). 

Training and Growth: 

  • Paid training to set you up for success. 

  • Career advancement opportunities with a globally renowned leader in technology innovation. 

Referral Bonuses: 

  • Earn ongoing bonuses for referring new employees through our Referral for Life Program. 

Supportive, Inclusive Environment: 

  • Thrive in a dynamic virtual work environment with a team that’s dedicated to your success. 

  • Enjoy a culture that values diversity—we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans. 

Remote Work Requirements

  • Private Workspace: A quiet, dedicated workspace with no distractions. 

  • Ergonomics: A comfortable desk setup with all necessary equipment. 

  • Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed. 

  • Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable.

Why You’ll Love Working Here: 

At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you’re driven by curiosity, passion, or technical expertise, you’ll find the perfect space to grow and succeed with us. 

Ready to Take the Next Step? 

Apply today to become a Technical Support Advisor and help us create extraordinary customer experiences! 

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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