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Remote It Support Jobs in Midland, TX (NOW HIRING)

Remote Operations Engineer

Midland, TX · Remote

$68.20K - $92.30K/yr

... information * Utilize digital technologies to improve fleet performance through automation ... support * Provide relevant data for post-job reports to be distributed to customers and involved ...

Remote Operations Engineer

Midland, TX · On-site +1

$68.20K - $92.30K/yr

... information * Utilize digital technologies to improve fleet performance through automation ... support * Provide relevant data for post-job reports to be distributed to customers and involved ...

Remote Customer Service Agent

Odessa, TX · Remote

$15.75 - $21/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

Remote Customer Service Agent

Midland, TX · Remote

$15.25 - $20.25/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... tech challenges. * Experience with inbound/outbound customer support; call center experience is a ...

Account Executive

Midland, TX · Remote

$90K - $170K/yr

... between remote sites and corporate headquarters. As a dynamic B2B SaaS firm with about 40 ... support it, a well-defined sales process, and a first-class marketing team to foster brand ...

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Remote It Support information

See Midland, TX salary details

$13

$24

$36

How much do remote it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote it support in Midland, TX is $24.61, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $27.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are the most commonly searched types of It Support jobs in Midland, TX? The most popular types of It Support jobs in Midland, TX are:
What are popular job titles related to Remote It Support jobs in Midland, TX? For Remote It Support jobs in Midland, TX, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Midland, TX look for? The top searched job categories for Remote It Support jobs in Midland, TX are:
What cities near Midland, TX are hiring for Remote It Support jobs? Cities near Midland, TX with the most Remote It Support job openings:
Infographic showing various Remote It Support job openings in Midland, TX as of May 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,193 per year, or $24.6 per hour.
VP of Information Technology (Immediate Opening)

VP of Information Technology (Immediate Opening)

IDEA Public Schools

Midland, TX • On-site, Remote

$154.10K - $192.90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


IDEA Public Schools rating

6.6

Company rating: 6.6 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

302nd of 538 rated elementary and secondary schools


Job description

Description

Vice President of Information Technology

Role Mission: The Vice President of Information Technology is primarily responsible for driving network strategy around maximizing value across enterprise network, architecture, data center, cyber security, network security, data centers, along with servers and storage. The VP of Information Technology works to ensure strategic excellence for the effectiveness and efficiency of all technology systems across multiple data centers. Works with cross-functional working groups focused on organizational priorities and innovations to determine technology needs and capacity. Finally, the VP will periodically serve as a proxy for the Chief Information Officer and other members of the Information Systems and Technology lead team.

Supervisory Responsibilities:

All IST lower level staff

Location:

This is a full-time remote position based in (Texas/Louisiana/Florida/Arkansas/Ohio) with preference given to candidates who live in Austin, El Paso, Houston, Permian Basin (Midland/Odessa), Rio Grande Valley, San Antonio, and Tarrant County (Fort Worth), or who are willing to relocate.

Travel Expectations:

As needed

What You’ll Do – Accountabilities

 

Essential Duties:

  • Plans, implements, and ensures integrity and service levels of the IDEA central server environment, operating systems, and storage that support the business and institutional applications and databases.
  • Responsible for disaster recovery and business continuity plans.
  • Provides technical consulting and strategic direction on all IST technical areas to IST leadership
  • Directs the production of appropriate operations documentation, standards, and communication.
  • Directs the development and execution of industry best practices procedures to continuously monitor performance and improve operation service levels to schools and offices.

Additional Duties and Responsibilities:

  • Audits
  • Board meetings
  • Executive Presentations

What You Bring – Competencies

 

Knowledge and Skills:

  • Data center, network monitoring, and management tools
  • NIST, ISO security frameworks
  • Virtualization, cloud, and PaaS architectures
  • Training design and development
  • Project management
  • Org-wide change management
  • Vendor management
  • Strong written and oral communication skills
  • Leading and developing specialist teams.
  • Database Administration Fundamentals
  • Disaster Recovery Planning
  • Processes, Methodologies, and Tools
  • Quality Management and Assurance
  • Systems Engineering & Design
  • ITIL Foundations, ITIL Managing Professional

Required experience:

  • Education: Bachelor's in information systems, Computer Science, or related field
  • Intermediate to advanced mastery of AGILE and/or Waterfall project methodologies
  • Exceptional quantitative and technical skills
  • 5+ years leading large, scaling, and geographically diverse teams with a strong record of results.

Preferred experience:

  • Education: Masters preferred in Information Systems, Computer Science, or related field.

Physical Requirements:

  • Sit long periods of time
  • Ability to sustain long periods of online meetings

What We Offer:


Compensation & Benefits:

Salaries for people entering this role typically fall between $145,500 and $177,500, commensurate with relevant experience and qualifications and in alignment with internal equity. This role is also eligible for performance pay based on organizational performance and goal attainment.

Additionally, we offer medical, dental, and vision plans, disability, life insurance, parenting benefits, flexible spending account options, generous vacation time, referral bonuses, professional development, and a 403(b) plan. You can find more information about our benefits at https://ideapublicschools.org/careers/benefits/.

* IDEA may offer a relocation stipend to defray the cost of moving for this role, if applicable.

Application process:

Submit your application online through Jobvite. Please note that applications will be reviewed on an ongoing basis until the position is filled. Applicants are encouraged to apply as early as possible.

Learn more about IDEA 

At IDEA the Staff Experience Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members.  Learn more about our Commitment to Core Values here: https://ideapublicschools.org/our-story/#core-values


What IDEA Public Schools employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


IDEA Public Schools logo

About IDEA Public Schools

Sourced by ZipRecruiter

At IDEA Public Schools, we believe each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to a multi-state network of tuition-free, Pre-K-12 public charter schools. IDEA Public Schools boasts national rankings on The Washington Post and U.S. News & World Report's top high schools lists. IDEA serves over 80,000 college-bound students in 143 schools across Texas, Louisiana, Florida, Ohio, and is on-track to maintain its legacy of sending 100% of its graduates to college. When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality.

Industry

Education

Company size

5,001 - 10,000 Employees

Headquarters location

Weslaco, TX, US

Year founded

1998