ZipRecruiter

Log In

2

Remote It Support Jobs in Rosenberg, TX (NOW HIRING)

Texas Technology Group

Be Seen First

Remote IT Support Technician (Microsoft 365)

Houston, TX · Remote

$50K - $85K/yr

We're hiring a full-time remote support technician to own day-to-day M365 administration and ... About Texas Technology Group TTG is a managed IT services provider supporting small and mid-sized ...

IronEdge Group, LTD

IT Support Technician

Houston, TX · Remote

IT Support Technician (This is a remote position open to applicants residing in TX, NM, AZ, CO or KS) Support Technicians provide front-line technical support to end users, troubleshoot server and ...

MaloneBailey LLP

IT Manager

Houston, TX · On-site +1

$92K - $112K/yr

Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems ... Strong technical knowledge of remote access technology, including Citrix XenApp, Microsoft Terminal ...

Nexarideexpress

IT Project Manager

Houston, TX · Remote

$94K - $111K/yr

As the IT Project Manager, you will be responsible for overseeing the planning, execution, and ... interpersonal skills - Fully Remote - Highly efficient, organized and flexible - Strong ...

CommonSpirit Health

IT Portfolio Manager

Houston, TX · Remote

$61.74 - $101.87/hr

Job Summary and Responsibilities This is a remote position The Portfolio Manager is accountable for ... support enterprise wide change. The Portfolio Manager must have the ability to manage business ...

New

Huntington

Enterprise Architect (IT)

Houston, TX · On-site +1

$66 - $85/hr

Support architecture and AI governance through standards, principles, decision criteria, guardrails ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Enterprise Architect (IT)

Houston, TX · On-site +1

$102K - $208K/yr

Support architecture and AI governance through standards, principles, decision criteria, guardrails ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Sensia

Global IT Operations Manager, Sensia

Houston, TX · On-site +1

Coordinate IT operations with the service providers to ensure delivery of timely and effective ... Provide support and guidance to Sensia employees globally. * Oversee end user device inventory ...

Huntington

Application Architect (IT)

Houston, TX · On-site +1

Lead architecture reviews and support key technical decisions. * Ensure solutions are scalable ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Application Architect (IT)

Houston, TX · On-site +1

$70K - $140K/yr

Lead architecture reviews and support key technical decisions. * Ensure solutions are scalable ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

next page

Showing results 1-20

All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Rosenberg, TX

Remote It Support information

See Rosenberg, TX salary details

$12

$22

$33

How much do remote it support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote it support in Rosenberg, TX is $22.37, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $25.29 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.
What are the most commonly searched types of It Support jobs in Rosenberg, TX? The most popular types of It Support jobs in Rosenberg, TX are:
What job categories do people searching Remote It Support jobs in Rosenberg, TX look for? The top searched job categories for Remote It Support jobs in Rosenberg, TX are:
What cities near Rosenberg, TX are hiring for Remote It Support jobs? Cities near Rosenberg, TX with the most Remote It Support job openings:
Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Rosenberg, TX as of August 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $46,526 per year, or $22.4 per hour.

Remote IT Support Technician (Microsoft 365)

Texas Technology Group

Houston, TX • Remote

$50K - $85K/yr

Full-time

Posted 4 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Our clients run their businesses on Microsoft 365, and they need someone who can keep it running well.

We’re hiring a full-time remote support technician to own day-to-day M365 administration and frontline customer support — someone who knows the admin centers cold, communicates clearly with nontechnical users, and works our processes the same way every time.


About Texas Technology Group

TTG is a managed IT services provider supporting small and mid-sized businesses. We handle their Microsoft 365 environments, endpoints, and day-to-day IT support so they can focus on their work. Our clients count on us to be responsive, professional, and consistent — and that standard starts with the people on our support team.


About the role

Twelve months in, you’ll be the go-to person for everything Microsoft 365 across our client base: managing tenants, resolving user issues on the first touch, keeping documentation current, and helping clients get more value out of the tools they already pay for. You’ll work tickets end-to-end, follow our documented procedures and checklists closely, and communicate proactively so clients never wonder where things stand.


What you’ll do
• Administer client Microsoft 365 tenants — user and license management, Exchange Online, SharePoint, OneDrive, Teams, and security settings in Entra ID.

• Serve as the first point of contact for client support requests via phone, email, and remote tools, providing Tier 1/2 troubleshooting for M365, Windows 10/11, and common business applications.

• Use NinjaOne (our RMM platform) for endpoint monitoring, patching, and remote support.

• Manage support tickets from first contact through resolution, with clear documentation at every step and escalation when appropriate.

• Follow established procedures, runbooks, and checklists precisely — and flag gaps so we can improve them.

• Communicate with clients in plain, patient, professional language, keeping them informed until the issue is fully resolved.


What we’re looking for

Required:

• 2+ years providing technical support in an IT services, help desk, or managed services (MSP) environment.

• Hands-on experience administering Microsoft 365 — admin center, Exchange Online, and user/license management (not just using Office apps).

• Strong Windows 10/11 troubleshooting skills.

• Excellent written and verbal communication with non-technical users.

• A process-driven working style: you follow instructions and documented procedures carefully, document your work thoroughly, and ask questions rather than guess.

• Self-managed and dependable in a fully remote role, with reliable high-speed internet and a quiet workspace.

Nice to have:

• Microsoft certifications (MS-900, MS-102, MD-102) or CompTIA A+ / Network+.

• Experience with NinjaOne or another RMM platform (ConnectWise Automate, Datto, N-able).

• Experience with Intune / endpoint management and basic networking (DNS, DHCP, VPN, Wi-Fi).

• Prior MSP experience supporting multiple client environments.