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Remote It Support Technician Jobs in Midland, TX

Field Technician II - Midland, TX

Midland, TX · Remote

$20.25 - $27.75/hr

... IT program, or equivalent experience, preferred. ● RF field experience and basic knowledge and ... Supports organization's goals and values; Benefits organization through outside activities. ● ...

Service Technician

Odessa, TX · On-site +1

$35 - $42/hr

We are proud of our dedicated training academies , supported by experts who are also reflecting on ... remote role; however, candidates should be based in or around Odessa, TX Contact information Talent ...

High mobility and flexibility to work in remote or rural areas * Strong work ethic, attention to ... For further information, please review the Know Your Rights notice from the Department of Labor.

Remote Operations Engineer

Midland, TX · Remote

$68.20K - $92.30K/yr

... information * Utilize digital technologies to improve fleet performance through automation ... support * Provide relevant data for post-job reports to be distributed to customers and involved ...

Remote Operations Engineer

Midland, TX · On-site +1

$68.20K - $92.30K/yr

... information * Utilize digital technologies to improve fleet performance through automation ... support * Provide relevant data for post-job reports to be distributed to customers and involved ...

Remote Customer Service Agent

Odessa, TX · Remote

$15.75 - $21/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

Remote Customer Service Agent

Midland, TX · Remote

$15.25 - $20.25/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... tech challenges. * Experience with inbound/outbound customer support; call center experience is a ...

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Remote It Support Technician information

See Midland, TX salary details

$13

$24

$36

How much do remote it support technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote it support technician in Midland, TX is $24.61, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $27.84 per hour, depending on experience, location, and employer.

What Does a Remote IT Support Technician Do?

A remote IT support technician works from home to assist a business with software, hardware, computer systems, and networks. You typically answer questions from network or computer users over the phone or via the internet. Your duties include helping these employees or customers troubleshoot technical problems. During a support call or chat, you get information from the customer, define the issue, and provide a solution. Some remote IT support technicians have further maintenance responsibilities. For example, you may update software, communicate with employees to notify them of changes, and set up access for new workers.

What are the key skills and qualifications needed to thrive as a Remote IT Support Technician, and why are they important?

To thrive as a Remote IT Support Technician, you need strong problem-solving skills, knowledge of computer hardware and software, and a relevant certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and network troubleshooting applications is typically required. Exceptional communication, patience, and customer service skills help technicians effectively resolve user issues remotely. These skills ensure efficient technical support, minimize downtime, and maintain user satisfaction in a distributed work environment.

What are some common challenges faced by Remote IT Support Technicians and how can they be managed effectively?

Remote IT Support Technicians often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating technical solutions clearly to users with varying levels of tech proficiency. To manage these challenges, technicians rely on robust remote access tools, clear documentation, and effective communication skills. Staying organized and continuously updating technical knowledge also helps in providing prompt, efficient support and maintaining a positive user experience.

What is a Remote IT Support Technician?

A Remote IT Support Technician is a professional who provides technical assistance and troubleshooting services to users and organizations from a remote location. They help resolve hardware, software, and network issues by communicating with clients via phone, email, or remote desktop tools. Their responsibilities often include installing software, diagnosing and repairing technical problems, and guiding users through solutions. These technicians play a crucial role in maintaining the IT infrastructure and ensuring minimal downtime without having to be physically present on-site.

What is the difference between Remote It Support Technician vs Help Desk Technician?

AspectRemote It Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SAT, Microsoft Certified
Work EnvironmentRemote, client sites, or officeHelp desk, call center, or remote
Industry UsageIT services, tech support companiesIT support, customer service
Search IntentRemote IT support roles, technical troubleshootingHelp desk jobs, technical support

The main difference between a Remote It Support Technician and a Help Desk Technician lies in their scope and work environment. Remote It Support Technicians often handle complex technical issues remotely and may work in various settings, while Help Desk Technicians typically focus on initial support and troubleshooting via phone or chat. Both roles require similar certifications and are essential in IT support industries.

What are the most commonly searched types of It Support Technician jobs in Midland, TX? The most popular types of It Support Technician jobs in Midland, TX are:
What are popular job titles related to Remote It Support Technician jobs in Midland, TX? For Remote It Support Technician jobs in Midland, TX, the most frequently searched job titles are:
What job categories do people searching Remote It Support Technician jobs in Midland, TX look for? The top searched job categories for Remote It Support Technician jobs in Midland, TX are:
What cities near Midland, TX are hiring for Remote It Support Technician jobs? Cities near Midland, TX with the most Remote It Support Technician job openings:
Infographic showing various Remote It Support Technician job openings in Midland, TX as of May 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,193 per year, or $24.6 per hour.
VP of Information Technology (Immediate Opening)

VP of Information Technology (Immediate Opening)

IDEA Public Schools

Midland, TX • On-site, Remote

$154.10K - $192.90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


IDEA Public Schools rating

6.6

Company rating: 6.6 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

302nd of 538 rated elementary and secondary schools


Job description

Description

Vice President of Information Technology

Role Mission: The Vice President of Information Technology is primarily responsible for driving network strategy around maximizing value across enterprise network, architecture, data center, cyber security, network security, data centers, along with servers and storage. The VP of Information Technology works to ensure strategic excellence for the effectiveness and efficiency of all technology systems across multiple data centers. Works with cross-functional working groups focused on organizational priorities and innovations to determine technology needs and capacity. Finally, the VP will periodically serve as a proxy for the Chief Information Officer and other members of the Information Systems and Technology lead team.

Supervisory Responsibilities:

All IST lower level staff

Location:

This is a full-time remote position based in (Texas/Louisiana/Florida/Arkansas/Ohio) with preference given to candidates who live in Austin, El Paso, Houston, Permian Basin (Midland/Odessa), Rio Grande Valley, San Antonio, and Tarrant County (Fort Worth), or who are willing to relocate.

Travel Expectations:

As needed

What You’ll Do – Accountabilities

 

Essential Duties:

  • Plans, implements, and ensures integrity and service levels of the IDEA central server environment, operating systems, and storage that support the business and institutional applications and databases.
  • Responsible for disaster recovery and business continuity plans.
  • Provides technical consulting and strategic direction on all IST technical areas to IST leadership
  • Directs the production of appropriate operations documentation, standards, and communication.
  • Directs the development and execution of industry best practices procedures to continuously monitor performance and improve operation service levels to schools and offices.

Additional Duties and Responsibilities:

  • Audits
  • Board meetings
  • Executive Presentations

What You Bring – Competencies

 

Knowledge and Skills:

  • Data center, network monitoring, and management tools
  • NIST, ISO security frameworks
  • Virtualization, cloud, and PaaS architectures
  • Training design and development
  • Project management
  • Org-wide change management
  • Vendor management
  • Strong written and oral communication skills
  • Leading and developing specialist teams.
  • Database Administration Fundamentals
  • Disaster Recovery Planning
  • Processes, Methodologies, and Tools
  • Quality Management and Assurance
  • Systems Engineering & Design
  • ITIL Foundations, ITIL Managing Professional

Required experience:

  • Education: Bachelor's in information systems, Computer Science, or related field
  • Intermediate to advanced mastery of AGILE and/or Waterfall project methodologies
  • Exceptional quantitative and technical skills
  • 5+ years leading large, scaling, and geographically diverse teams with a strong record of results.

Preferred experience:

  • Education: Masters preferred in Information Systems, Computer Science, or related field.

Physical Requirements:

  • Sit long periods of time
  • Ability to sustain long periods of online meetings

What We Offer:


Compensation & Benefits:

Salaries for people entering this role typically fall between $145,500 and $177,500, commensurate with relevant experience and qualifications and in alignment with internal equity. This role is also eligible for performance pay based on organizational performance and goal attainment.

Additionally, we offer medical, dental, and vision plans, disability, life insurance, parenting benefits, flexible spending account options, generous vacation time, referral bonuses, professional development, and a 403(b) plan. You can find more information about our benefits at https://ideapublicschools.org/careers/benefits/.

* IDEA may offer a relocation stipend to defray the cost of moving for this role, if applicable.

Application process:

Submit your application online through Jobvite. Please note that applications will be reviewed on an ongoing basis until the position is filled. Applicants are encouraged to apply as early as possible.

Learn more about IDEA 

At IDEA the Staff Experience Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members.  Learn more about our Commitment to Core Values here: https://ideapublicschools.org/our-story/#core-values


What IDEA Public Schools employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


IDEA Public Schools logo

About IDEA Public Schools

Sourced by ZipRecruiter

At IDEA Public Schools, we believe each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to a multi-state network of tuition-free, Pre-K-12 public charter schools. IDEA Public Schools boasts national rankings on The Washington Post and U.S. News & World Report's top high schools lists. IDEA serves over 80,000 college-bound students in 143 schools across Texas, Louisiana, Florida, Ohio, and is on-track to maintain its legacy of sending 100% of its graduates to college. When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality.

Industry

Education

Company size

5,001 - 10,000 Employees

Headquarters location

Weslaco, TX, US

Year founded

1998