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Remote It Support Jobs in Elgin, IL (NOW HIRING)

Ourmissionis to providemodernized technology platforms,elevated technology support, andvaluable ... You'llreport to the EVP of Technology Enabled Solutions. Full time/Permanent role Remote across the ...

IT Project Manager

Chicago, IL · Remote

$95K - $120K/yr

... Information Technology team. If you're looking for a company that embraces the principles of ... Support and enhance efforts to streamline organizational project management * Review, implement and ...

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IT Business Analyst

Bolingbrook, IL · Remote

$57K - $68K/yr

Fully Remote Position-USA Salary/Compensation: $57,000.00-$68,000.00* (*Final Salary-DOE and Remote ... Gathering critical information from meetings with various stakeholders and producing useful reports.

Enterprise Architect (IT)

Chicago, IL · On-site +1

$71 - $91.75/hr

Support architecture and AI governance through standards, principles, decision criteria, guardrails ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

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Remote It Support information

See Elgin, IL salary details

$14

$24

$36

How much do remote it support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote it support in Elgin, IL is $24.78, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.03 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are the most commonly searched types of It Support jobs in Elgin, IL?

The most popular types of It Support jobs in Elgin, IL are:

What are popular job titles related to Remote It Support jobs in Elgin, IL?

For Remote It Support jobs in Elgin, IL, the most frequently searched job titles are:

What job categories do people searching Remote It Support jobs in Elgin, IL look for?

The top searched job categories for Remote It Support jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Remote It Support jobs?

Cities near Elgin, IL with the most Remote It Support job openings:

Infographic showing various Remote It Support job openings in Elgin, IL as of August 2026, with employment types broken down into 5% Internship, 73% Full Time, 11% Part Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,543 per year, or $24.8 per hour.

IT Portfolio Manager-Investments

CommonSpirit Health

Chicago, IL • Remote

$61.74 - $101.87/hr

Full-time

Posted 10 days ago


CommonSpirit Health rating

7.0

Company rating: 7.0 out of 10

Based on 533 frontline employees who took The Breakroom Quiz

415th of 887 rated healthcare providers


Job description


Job Summary and Responsibilities

This is a remote position

The IT Investment Portfolio Manager at CommonSpirit Health is a strategic and critical role that holds a pivotal position in overseeing, guiding, and optimizing multiple programs within a defined IT portfolio, ensuring their collective alignment with CommonSpirit's overarching mission, strategic goals, and financial objectives.

While not directly responsible for project delivery, this role provides comprehensive portfolio-level oversight, focusing on the strategic health and successful progression of all constituent programs and their projects. The Portfolio Manager is instrumental in guiding programs to ensure adherence to standard processes and methodologies, advising on actions related to risk and issue management, and effectively controlling constraints across the portfolio.

The ideal candidate will possess a strong knowledge of work flows, implementation time lines, and in-depth project management philosophy and practical experience. 

Essential Functions

  • Oversee the project intake for their assigned portfolio, partnering with program leaders and ensuring new program and project proposals are rigorously vetted for strategic fit, business value, architectural integrity, and resource feasibility.
  • Collaborate with senior IT leadership, business stakeholders, and clinical teams to define, validate, and continually align the IT portfolio with CommonSpirit Health's strategic priorities, mission, and financial targets.
  • Contribute to the ongoing development and refinement of IT governance structures and decision-making frameworks that guide portfolio evolution.
  • Provide comprehensive, portfolio-level oversight of multiple programs, focusing on their collective strategic health, interdependencies, and successful progression.
  • Guide program managers and teams on adherence to CommonSpirit's standard project management processes, methodologies (e.g., Agile, Waterfall), and enterprise-wide standards.
  • Advise and support programs in proactive risk identification, assessment, and the development of effective mitigation strategies at both the program and portfolio levels.
  • Review and guide efforts to control program constraints including scope, schedule, budget, and quality, ensuring they remain aligned with strategic intent.
Job Requirements

Education and Experience

  • Bachelors or equivalent work experience may be considered.
  • 8+ years of progressive experience in IT portfolio management, program management, or senior project management roles within a complex organization.

  • Project Management Professional (PMP) certification is required.
  • Proven track record of managing large, complex IT portfolios with significant financial impact.

  • Significant experience using and optimizing Project Management tools i.e. ServiceNow, Planview, MS Project, or other equivalent.

  • Previous Portfolio Management experience.
  • Demonstrated experience in strategic planning, financial management, and resource allocation.
  • Experience in delivering projects and managing programs.
  • Experience in implementing, monitoring and optimizing project management methodology.
  • Experience with various project management methodologies (Agile, Waterfall, Hybrid), is preferred.

#LI-CSH

*LI-REMOTE

Where You'll Work

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

Qualifications:

Education and Experience

  • Bachelors or equivalent work experience may be considered.
  • 8+ years of progressive experience in IT portfolio management, program management, or senior project management roles within a complex organization.

  • Project Management Professional (PMP) certification is required.
  • Proven track record of managing large, complex IT portfolios with significant financial impact.

  • Significant experience using and optimizing Project Management tools i.e. ServiceNow, Planview, MS Project, or other equivalent.

  • Previous Portfolio Management experience.
  • Demonstrated experience in strategic planning, financial management, and resource allocation.
  • Experience in delivering projects and managing programs.
  • Experience in implementing, monitoring and optimizing project management methodology.
  • Experience with various project management methodologies (Agile, Waterfall, Hybrid), is preferred.

#LI-CSH

*LI-REMOTE

Employment Type: Full Time

What CommonSpirit Health employees say

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