ZipRecruiter

Log In

2

Remote It Support Jobs in Bothell, WA (NOW HIRING)

Addison Group

IT Administrator

Bothell, WA · Remote

$72K/yr

Basic Installation, Troubleshooting and Remote Access methods (Remote Desktop, Remote Help ... This position is primarily responsible for delivering exceptional help desk support and ...

System One

EDMS IT Business Analyst

Bellevue, WA · Remote

$37 - $74/hr

... remote candidates may be considered. Overview: Contract EDMS IT Business Analyst needed to gather/document requirements, map processes/user stories, and support testing and implementation of EDMS ...

System One

EDMS IT Business Analyst

Bellevue, WA · Remote

$37 - $74/hr

... remote candidates may be considered. Overview: Contract EDMS IT Business Analyst needed to gather/document requirements, map processes/user stories, and support testing and implementation of EDMS ...

System One

EDMS IT Business Analyst

Bellevue, WA · Remote

$37 - $74/hr

... remote candidates may be considered. Overview: Contract EDMS IT Business Analyst needed to gather/document requirements, map processes/user stories, and support testing and implementation of EDMS ...

System One

EDMS IT Business Analyst

Bellevue, WA · Remote

$37 - $74/hr

... remote candidates may be considered. Overview: Contract EDMS IT Business Analyst needed to gather/document requirements, map processes/user stories, and support testing and implementation of EDMS ...

System One

EDMS IT Business Analyst

Bellevue, WA · Remote

$37 - $74/hr

... remote candidates may be considered. Overview: Contract EDMS IT Business Analyst needed to gather/document requirements, map processes/user stories, and support testing and implementation of EDMS ...

System One

EDMS IT Business Analyst

Bellevue, WA · Remote

$37 - $74/hr

... remote candidates may be considered. Overview: Contract EDMS IT Business Analyst needed to gather/document requirements, map processes/user stories, and support testing and implementation of EDMS ...

FusionTek

IT Project Manager (MSP)

Kirkland, WA · On-site +1

$90K - $110K/yr

Since 2007, we've been delivering high-quality IT infrastructure management and support to small- and mid-sized businesses across the country. As our organization continues to grow, we're excited to ...

FusionTek

IT Project Manager (MSP)

Kirkland, WA · Remote

$90K - $110K/yr

Since 2007, we've been delivering high‑quality IT infrastructure management and support to small‑ and mid‑sized businesses across the country. As our organization continues to grow, we're ...

SnapSoft

IT Project Manager-US based

Seattle, WA · On-site +1

$112K - $132K/yr

Support strategic customer engagements where executive-level communication and ownership are ... Fully remote position anywhere in the United States. * Flexible working hours with collaboration ...

next page

Showing results 1-20

All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Bothell, WA

Remote It Support information

See Bothell, WA salary details

$15

$28

$41

How much do remote it support jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for remote it support in Bothell, WA is $28.02, according to ZipRecruiter salary data. Most workers in this role earn between $23.12 and $31.73 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Remote IT support professionals can earn $2,000 or more weekly by providing specialized technical assistance, often through multiple clients or contracts. Increasing income may involve gaining certifications like CompTIA A+ or Network+, developing strong troubleshooting skills, and working flexible hours or on high-demand projects.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

Can IT support be done remotely?

Remote IT support is common and involves assisting users with hardware, software, and network issues via phone, email, or remote access tools. Many IT support roles are fully remote, requiring skills in remote troubleshooting, remote desktop software, and good communication. Certifications like CompTIA A+ or Network+ can enhance remote support capabilities.

How to make $1000 a week remotely?

Remote IT support professionals can earn $1000 or more per week by providing specialized technical assistance, often through freelance platforms or direct client contracts. Increasing earnings may involve gaining certifications, developing in-demand skills like cybersecurity or network management, and building a strong client base to secure consistent, higher-paying work.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What is the best IT job to work remotely?

Remote IT support roles, such as help desk or technical support specialists, are among the best IT jobs for remote work due to their focus on troubleshooting, customer service, and remote access tools. These positions often require strong communication skills, familiarity with remote management software, and relevant certifications like CompTIA A+ or Network+.
What are the most commonly searched types of It Support jobs in Bothell, WA? The most popular types of It Support jobs in Bothell, WA are:
What are popular job titles related to Remote It Support jobs in Bothell, WA? For Remote It Support jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Bothell, WA look for? The top searched job categories for Remote It Support jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Remote It Support jobs? Cities near Bothell, WA with the most Remote It Support job openings:
Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Bothell, WA as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $58,290 per year, or $28 per hour.

Workforce Support Technician - Hybrid

Visionary Technology Consultants

Bellevue, WA • Remote

$28 - $32/hr

Full-time

Re-posted 4 days ago

Job description

Hybrid: There will be a rotation working remotely 2days in the office (3 days remote) one week, then the next 3 days in the office (2 days remote)

Position Overview

The Workforce Support Technician operates within WBD offices and provides both remote and in-person IT assistance across the organization. This role is essential in delivering front-line support for hardware and software issues, with a strong emphasis on excellent customer service.

Key Responsibilities

· Provide on-site technical support for employees in WBD offices through the Tech Bar.

· Deliver remote and virtual support using Bomgar/Zoom or other remote tools.

· Manage incidents and requests assigned to Workforce Support via ServiceNow, ensuring timely updates.

· Utilize IT tools—including Okta admin, Active Directory, Intune, ServiceNow, and Zoom—to resolve issues at the first level.

· Accurately and promptly update incidents and requests in the ServiceNow ticket management system.

· Communicating with Tier 2 and Tier 3 support teams for incident follow-ups and escalations.

· Provide escalation support from Level 1 support using ServiceNow.

· Set up and break down IT equipment on desks as needed.

· Provide support for Windows, OSX, iOS, and Android operating systems.

· Support Apple and Dell devices.

· Review Techline and Knowledge Article updates regularly to stay informed about IT changes.

· Assist with printing and multifunction printer (MFP) setups within the WBD environment.

· Participate in global projects to deliver new services, as required.

· Perform other ad hoc responsibilities as requested by the Manager.

Qualifications & Experience

· High school diploma or equivalent required; Bachelor’s degree preferred.

· Minimum of 4 years’ experience in technical support, providing both hardware and software assistance.

· Experience managing outages and technical incidents.

· Ability to work 100% onsite, with occasional remote work as business needs dictate.

· Willingness to travel for business purposes, as required.

· Availability for occasional night and weekend work, as needed.

Additional Information

This position offers the opportunity to work in a dynamic environment supporting a diverse workforce and participating in global IT initiatives. Candidates should demonstrate excellent communication skills, technical proficiency across multiple platforms, and a proactive approach to troubleshooting and customer service.

Company Description

Visionary Technology Consultants (VTC) is a Minority and Service Disabled Veteran Owned Small Business (SDVOSB). We provide innovative technology management and human resource services to our partners in the government and commercial spheres, covering arenas spanning defense, health, legal, education, finance, entertainment, and technology. Our proven solutions have enabled our customers to keep pace with the rapid evolutions in technology and maximize their people and product investments. Our distinctive approaches respond to the challenges faced by all organizations to improve operational efficiency while minimizing operating costs continually.