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Remote It Support Jobs in Bothell, WA (NOW HIRING)

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Workforce Support Technician - Hybrid

Bellevue, WA · Remote

$28 - $32/hr

... the Tech Bar. · Deliver remote and virtual support using Bomgar/Zoom or other remote tools. · ... Additional Information This position offers the opportunity to work in a dynamic environment ...

Bristol Alliance of Companies

Director of IT

Marysville, WA · On-site +1

$145K - $233K/yr

The Director of IT manages one internal IT staff member and oversees outsourced IT operations and ... Oversee ISP and connectivity services supporting multi-site and remote operations. * Report on IT ...

Omnidian

Senior Infrastructure Engineer, IT

Seattle, WA · Remote

$111K - $151K/yr

Act as the senior resource for the IT service desk, assisting team members with complex ... Advanced Support & Operations (20%) * L2+ Operations: Provide high-level technical support for ...

Expressable

Speech-Language Pathologist

Seattle, WA · Remote

$81K - $96K/yr

This role is 100% remote . It is required to hold a state license in CA (or be open to obtaining a ... best support client needs. About Expressable At Expressable, our mission is to expand access to ...

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Bothell, WA

Remote It Support information

See Bothell, WA salary details

$15

$28

$41

How much do remote it support jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for remote it support in Bothell, WA is $28.02, according to ZipRecruiter salary data. Most workers in this role earn between $23.12 and $31.73 per hour, depending on experience, location, and employer.

Can you do IT support remotely?

Remote IT support is common and involves providing technical assistance to users via phone, email, or remote access tools. Many IT support roles are fully remote, requiring skills in remote troubleshooting, remote desktop software, and good communication. Certifications like CompTIA A+ or Network+ can enhance remote support capabilities.

How can I make $1000 a week working from home?

Remote IT support professionals can earn $1000 or more per week by providing technical assistance to clients, often through freelance platforms or direct contracts. Building specialized skills, obtaining certifications like CompTIA A+ or Network+, and offering services such as troubleshooting, remote system management, or cybersecurity can help increase earning potential. Consistent work, good client relationships, and efficient use of remote tools are key to reaching this income level.

How can I make 2000 a week working from home?

Remote IT support professionals can earn $2,000 or more per week by providing specialized technical assistance, often through freelance platforms or direct contracts. Increasing income may involve gaining certifications, developing in-demand skills like cybersecurity or network management, and working multiple clients or shifts to maximize billable hours.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What jobs make 5000 a week without a degree?

Remote IT support roles typically do not pay $5,000 a week without specialized skills or certifications; however, high-level freelance IT consultants or cybersecurity specialists with extensive experience can reach such earnings. These positions often require advanced technical knowledge, certifications like CompTIA or Cisco, and a strong professional network. Most entry-level or standard support roles pay less and do not meet this income level without additional expertise or business development.
What are the most commonly searched types of It Support jobs in Bothell, WA? The most popular types of It Support jobs in Bothell, WA are:
What are popular job titles related to Remote It Support jobs in Bothell, WA? For Remote It Support jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Bothell, WA look for? The top searched job categories for Remote It Support jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Remote It Support jobs? Cities near Bothell, WA with the most Remote It Support job openings:
Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Bothell, WA as of June 2026, with employment types broken down into 77% Full Time, 18% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $58,290 per year, or $28 per hour.
Tier 1 IT Support Technician

Tier 1 IT Support Technician

Science Applications International Corporation

WA • On-site, Remote

$24.25 - $33.50/hr

Full-time

Posted 21 days ago

SAIC rating

7.8

Company rating: 7.8 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

70th of 204 rated it services

Job description

Job Description
SAIC is seeking a Tier 1 IT Support Technician to support the Portsmouth Naval Shipyard (PNSY) Information Technology Programs for the Dept of the Navy. This initiative leverages advanced technologies and integrates critical defense systems to optimize ship maintenance through IT applications, systems, and training, ensuring sustained mission success in naval ship maintenance operations.
Work is performed on site in Kittery, ME.
Role: Provide first-level technical support and troubleshooting for computer hardware, software, network, system/application access, and telecommunications systems via telephone or self-service ticketing. Diagnose, identify, isolate, and analyze problems using historical database records and maintain updated records and tracking databases. Route complex issues to product line specialists or higher-level support when necessary. Perform basic remediation steps, issue and reset passwords, and create accounts for local networks and applications. Support the setup, delivery, repair, inventory, and lifecycle management of workstations, software, peripherals, and other IT equipment using tools like ServiceNow and NMCI systems. Ensure compliance and documentation for IT systems and provide coordination for the delivery and maintenance of IT equipment. Assist with maintaining high standards of customer service and efficiency, contributing to the overall effectiveness of IT operations
Responsibilities:
  • Provide Tier 1 coverage.
  • Perform basic remediation steps.
  • Issue and reset passwords and create accounts for local networks and applications.
  • Maintain a current and accurate knowledge base repository of documented solutions.
  • Provide support for the reset of Personal Identification Numbers (PINs).
  • Provide customer satisfaction surveys to assess the customer service being provided.
  • Provide NMCI ACTR services and utilize NMCI and local tools to manage NMCI requests service delivery.
  • Support and deploy NMCI Deployable Site Transport Boundary (DSTB) systems.
  • Assist with reviewing NMCI Information Communication Technology (ICT) infrastructure requirements.
  • Support the setup, delivery, repair, inventory, and lifecycle management of workstations, software, peripherals, and other miscellaneous IT equipment.
  • Resolve service and incident tickets.
  • Maintain compliance and documentation.
  • Maintain compliance and documentation Platform IT (PIT) systems.
  • Provide coordination for the delivery/transportation and maintenance of MFDs, and troubleshoot and perform routine maintenance.
  • Support the collection and disposal of IT equipment.
  • Ensure CMDNet devices are in compliance with Information Assurance Vulnerability Management (IAVM) and IAVAs, and provide CMDNet reports.
  • Patch and maintain systems across the CMDnet Network.
  • Develop new task sequence packages to push software/fixes to all nodes on the network.
  • Provide DoN Application and DADMS repository support.
  • Review processed Change Control Board (CCB) software review requests.
  • Provide administrative support for software maintenance renewals and licensing.
  • Support configuration and integration of CAD and CAM systems.
  • Support the setup and interface of IT components.
  • Loading the operating system and configuring software, peripherals, patching, and hardening.
  • Provide on-site support, including basic network administration, basic network server administration and customer support for ship cable maintenance and repair activities at the PNSY [to] include Communication Security (COMSEC) and End Device Support items.

Qualifications
REQUIRED EDUCATION: AA Degree in related discipline and 1 year related experience; Or, High School and two (2) years of related experience with relevant certification.
REQUIRED EXPERIENCE:
  • Experience in providing technical support and troubleshooting for computer hardware, software, network, system/application access, and telecommunications systems.
  • Proficiency in performing Tier 1 support tasks, including basic remediation steps, password resets, and account creation for local networks and applications.
  • Skilled in maintaining a knowledge base repository of documented solutions and managing service delivery using tools like NMCI.
  • Capable of supporting and deploying NMCI Deployable Site Transport Boundary (DSTB) systems and reviewing Information Communication Technology (ICT) infrastructure requirements.
  • Adept at the setup, delivery, repair, inventory, and lifecycle management of IT equipment, as well as ensuring compliance and documentation for IT systems.
  • Ability to perform basic network and server administration and provide on-site support, including for ship cable maintenance and repair activities.
  • Works under the direction and supervision of more senior personnel.

REQUIRED CERTIFICATION: Must be DoD 8570 compliant in one of the following: CompTIA Security+, CompTIA A+ and/or CompTIA Network+
REQUIRED CLEARANCE: Active Secret clearance
About Us
SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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