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Remote It Support Jobs in Florida (NOW HIRING)

Booz Allen Hamilton, Inc.

Help Desk Lead

Doral, FL · On-site +1

$61K - $141K/yr

Provide in-depth support and lead problem solving and implementation efforts for specific ... Experience with remote desktop management, enterprise device provisioning, and IT asset tracking

NCH

IT Architect Professional Billing

Naples, FL · On-site +1

... ongoing support and maintenance of existing systems and applications. Performs after-hours ... Experience with information technology optimization. • Dexterity to learn new systems and ...

C5MI Insight

Manager of IT Consultants

Jacksonville, FL · Remote

$125K - $170K/yr

In this remote role, you will drive team performance and skills development, manage project costs ... This position requires regular travel to client sites (up to 50% of the time) to support ...

NCH

IT Architect Patient Access

Naples, FL · On-site +1

... ongoing support and maintenance of existing systems and applications. Performs after-hours ... Experience with information technology optimization. • Dexterity to learn new systems and ...

L3HHCM20

Manager, IT Business Analysis

Tallahassee, FL · On-site +1

$116K - $216K/yr

Remote Opportunity J ob Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off The Manager, IT Business Analysis leads the IT business ...

C5MI Insight

Manager of IT Consultants

Jacksonville, FL · Remote

$125K - $170K/yr

In this remote role, you will drive team performance and skills development, manage project costs ... This position requires regular travel to client sites (up to 50% of the time) to support ...

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Florida

Remote It Support information

See Florida salary details

$10

$18

$27

How much do remote it support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote it support in Florida is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.20 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What are the most commonly searched types of It Support jobs in Florida?

The most popular types of It Support jobs in Florida are:

What are popular job titles related to Remote It Support jobs in Florida?

For Remote It Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote It Support jobs in Florida look for?

The top searched job categories for Remote It Support jobs in Florida are:

What cities in Florida are hiring for Remote It Support jobs?

Cities in Florida with the most Remote It Support job openings:

Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $38,966 per year, or $18.7 per hour.

Help Desk Lead

Booz Allen Hamilton, Inc.

Doral, FL • On-site, Remote

$61K - $141K/yr

Full-time, Part-time

Medical, Life, Retirement, PTO

Posted 19 days ago

Booz Allen Hamilton rating

8.9

Company rating: 8.9 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

9th of 72 rated business consultants

Job description


Remote Work:
No
Job Number:
R0245925
Location:
Doral,FL,US
Share job via:
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Help Desk Lead
The Opportunity:
Provide in-depth support and lead problem solving and implementation efforts for specific technology products or applications. Apply leading-edge principles, theories, and concepts and contribute to the development of new principles and concepts. Work on unusually complex problems and provide highly innovative solutions. Operate with substantial latitude for unreviewed action or decision, and mentor or supervise employees in both company and technical competencies.
You Have:
  • Experience with remote desktop management, enterprise device provisioning, and IT asset tracking
  • Experience in ITIL service management principles, troubleshooting methodologies, and ticketing system administration with tools such as Jira and ServiceNow
  • Experience managing a Help Desk team, implementing IT support workflows, and ensuring Service Level Agreement (SLA) compliance
  • Ability to lead and manage a technical Help Desk team, ensuring high-quality IT support services for cloud-based and on-premises environments
  • TS/SCI clearance
  • Bachelor's degree and 3+ years of experience in Help Desk or IT service management, or 5+ years of experience in Help Desk or IT service management in lieu of a degree

Nice If You Have:
  • Possession of excellent customer service, team leadership, and incident resolution skills
  • Master's degree
  • ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, or CompTIA A+ Certification

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $61,900.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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About Booz Allen Hamilton

Sourced by ZipRecruiter

Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914

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