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Remote It Support Jobs in Miami, FL (NOW HIRING)

Role: Corporate IT Administrator Location: Miami, Florida Apply: www.spearmintenergy.com / joinus ... remote support of the Eden Prairie office. Collaboration and Governance: * Partner with the ...

Remote - U.S.-Based | Atlanta, GA | Dallas, TX Job Type : Full-Time Reports To : VP of IT ... ConnexPay supports a wide range of industries and payment use cases, including global travel ...

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Sales Representative (Remote)

Miami, FL ยท Remote

$40K - $60K/yr

Sell high-value enterprise IT support to Fortune 1000 companies, remotely, with uncapped commissions and direct exposure to senior leadership. theITSupportCenter is growing, and we're hiring remote ...

Director of IT Security -- Directive Consulting is the leading B2B marketing agency for brands that ... Own customer security questionnaires and support enterprise sales opportunities by demonstrating ...

Support least-privilege access reviews and cloud configuration audits Application Security ... Family Leave * Remote * Hybrid work (for Orlando Associates) * Free Food & Snacks (Orlando)

Senior IT Portfolio & Governance Lead

Miami, FL ยท On-site +1

$125K - $125K/yr

The Senior IT Portfolio & Governance Lead supports the execution and continuous improvement of ... Remote position located in the USA. At Cepheid, our vision is to be the leading provider of ...

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Remote It Support information

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How much do remote it support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote it support in Miami, FL is $23.94, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $27.07 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What are the most commonly searched types of It Support jobs in Miami, FL?

The most popular types of It Support jobs in Miami, FL are:

What are popular job titles related to Remote It Support jobs in Miami, FL?

For Remote It Support jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Remote It Support jobs in Miami, FL look for?

The top searched job categories for Remote It Support jobs in Miami, FL are:

What cities near Miami, FL are hiring for Remote It Support jobs?

Cities near Miami, FL with the most Remote It Support job openings:

Infographic showing various Remote It Support job openings in Miami, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $49,871 per year, or $24 per hour.

Corporate IT Administrator

Spearmint Energy

Miami, FL โ€ข On-site, Remote

Full-time

Posted 18 days ago


Job description

Role: Corporate IT Administrator

Location: Miami, Florida

Apply: www.spearmintenergy.com / joinus@spearmintenergy.com

Who We Are

Spearmint Energy is an integrated energy infrastructure platform focused on developing, owning, operating, and optimizing battery energy storage systems ("BESS") to reduce grid volatility,ย provide system stability for new large loads,ย and increase system resiliency. Spearmint currently operates 350 MW/700 MWh in ERCOT with an additional 300 MW/600 MWh under construction and has projects under development throughout the United States. Headquartered in Florida, with an additional office in Minnesota, Spearmint Energy is guided by strong values rooted in people, partnerships, and the planet.

For more information, please visit: https://www.spearmintenergy.com/

What You Will Do

We are seeking a Corporate IT Administrator to join our team at Spearmint Energy. This senior individual contributor role owns the Company's core corporate IT function: the applications, vendors, equipment, and support experience behind Spearmint's corporate operations. Infrastructure, helpdesk, and Microsoft 365 tenant administration are outsourced to an established IT managed services provider ("MSP"), so the focus of this role is directing that provider, administering the corporate application portfolio, and delivering white-glove support where it matters most

The role works closely with Spearmint's internal security team (which owns cybersecurity for the Company's systems), operational technology team (which supports project-site networks and technology), and two data and software development teams. The position reports to the Chief Development Officer initially, transitioning to the Chief Operating Officer or Chief Financial Officer once in place, and supports both the Miami headquarters and, remotely and through periodic travel, the Eden Prairie, Minnesota office.

Managed Services and Vendor Management:

  • Serve as Spearmint's primary day-to-day contact and approver for the Company's IT MSP, including weekly service calls, escalation, performance management against contract scope, and scoping of one-off projects.
  • Own subscription and renewal tracking across corporate IT vendors, vendor billing and authorized-contact records, ISP and telecom coordination for both offices, and IT purchasing within an approved budget.

Corporate Applications Administration:

  • Administer Spearmint's corporate software portfolio, including Microsoft 365 licensing (via MSP), board portal, applicant tracking, expense management, archiving, ITSM/ticketing, password management, and telephony platforms.
  • Manage seat and access administration for enterprise AI tools in line with company AI governance, and maintain software license reconciliation and the software contract repository.

Executive and Event Support:

  • In coordination with the MSP, provide hands-on, white-glove technology support for Spearmint's executive team, including device setup, mobile support, and rapid response.
  • Own the technology experience for board meetings, investor sessions, town halls, and other high-visibility events: conference room readiness, Teams Rooms and AV operation, and on-site troubleshooting.

Employee Lifecycle and End-User Support:

  • Run IT onboarding and offboarding end to end, manage hardware inventory, loaner stock, and equipment purchasing and decommissioning, and keep office technology in both offices reliable.
  • Act as the internal escalation point between employees and the MSP helpdesk, including remote support of the Eden Prairie office.

Collaboration and Governance:

  • Partner with the internal security team on policy implementation, access reviews, and security awareness training; coordinate with the operational technology and data teams where corporate IT intersects their domains.
  • Document processes, systems, and vendor relationships; support IT-related diligence and public-company readiness workstreams; and automate workflows using enterprise AI tools such as Claude.
Who You Are

Spearmint highly encourages interested candidates to apply, even if they do not fulfill all the requirements listed below. Spearmint values diverse experiences and understands that such experiences may differ from traditional career trajectories.

Education: A bachelor's degree in Information Technology, Information Systems, Business, or a related field is typical for this role but not required. Equivalent experience and demonstrated capability will be considered.

Experience: 5-8+ years of progressive experience in IT administration or IT operations, including direct support of executives or other VIP users. Experience managing a managed services provider and working in a multi-office, high-growth company are strong pluses.

Technical Skills:
  • Strong working knowledge of the Microsoft 365 ecosystem (Exchange Online, SharePoint, Teams, Entra ID, licensing) sufficient to direct and quality-check an MSP performing tenant administration.
  • Hands-on experience administering common corporate SaaS platforms and endpoint management tools (Intune or comparable), plus proficiency with conference room and AV technology, including Microsoft Teams Rooms.
  • Demonstrated fluency leveraging enterprise generative AI tools (Claude, Microsoft Copilot, or comparable) to automate workflows, draft documentation, and improve throughput.
  • Solid IT security hygiene (MFA, access reviews, least privilege) with the judgment to operate within policies set by a dedicated security team.

Service Orientation: A genuine white-glove support mindset. You are calm under pressure, discreet with sensitive information, and take personal pride in executives and events being technology-flawless.

Organization: Exceptional attention to detail across renewals, inventories, licenses, and documentation, with proven ability to hold vendors accountable for quality, timelines, and cost.

Collaboration: Comfortable owning corporate IT decisively as the sole dedicated administrator while coordinating with dedicated security, operational technology, and data teams in their domains, and communicating clearly with everyone from new hires to the board.

Adaptability: Strong capacity to manage shifting priorities in a fast-moving company preparing for public-company operations.

Physical Requirements and Environment

The work conditions reflect those experienced while performing essential job functions. Reasonable accommodation will be provided for individuals with disabilities. The candidate will mainly do sedentary office work, occasionally lifting up to 25 pounds (e.g., IT equipment), and may need to sit, stand, walk, and use a computer.

This is an in-office role based in Miami, Florida. Spearmint's current policy allows up to one day per week of remote work contingent on business needs. Periodic travel to the Company's Eden Prairie, Minnesota office is expected.

While the company's offices operate during traditional business hours, the nature of the company's work includes 24x7x365 operations. This role is not expected to require routine work outside normal business hours however occasional work may be required during off hours due to business needs such as communicating across time zones, traveling, supporting planned and unplanned outages or maintenance, and other business-critical needs. This role does have limited on-call responsibilities.

Must have work authorization to work in the United States.