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Remote It Support Jobs in California (NOW HIRING)

Equity Smart Home Loans

IT Manager

South Pasadena, CA · On-site +1

$85K - $110K/yr

IT Manager About Us Equity Smart Home Loans (ESHL) is a technology-driven mortgage brokerage and ... Experience managing remote technical or support teams. * PMP certification or equivalent project ...

We Vote

IT System Support Technician

Oakland, CA · On-site +1

$24.75 - $34/hr

We're 100% volunteer-powered and fully remote, proving that passionate people can create extraordinary impact. For more information, view The Role of the IT System Support Technician Within WeVote ...

Instacart

Manager, IT Operations

San Francisco, CA · On-site +1

This role is part of the IT Operations and Services team which includes IT Support, IT AV ... Please review our Flex First remote work policy here. Offers may vary based on many factors, such ...

Danaher

IT Project Manager - Remote

Brea, CA · On-site +1

$120K - $160K/yr

The IT Project Manager is responsible for delivering key technical business initiatives and will ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Human Interest

Sr IT Systems Specialist

San Francisco, CA · On-site +1

$133K - $161K/yr

Document support tasks and create processes when needed in order to keep the IT team on the same ... being remote * This is a full time position 40 hours a week Please feel free to apply to this ...

Wpromote

Senior IT Engineer

Los Angeles, CA · Remote

$110K - $130K/yr

Our goal is to build a better, more inclusive work environment and support our people at every ... While there is some remote flexibility, this role has an expected in-office presence of 2 days per ...

Wpromote

Senior IT Engineer

Los Angeles, CA · Remote

$110K - $130K/yr

Our goal is to build a better, more inclusive work environment and support our people at every ... While there is some remote flexibility, this role has an expected in-office presence of 2 days per ...

Convoso

Senior IT Manager

Los Angeles, CA · On-site +1

$130K - $160K/yr

... supporting adherence to regulatory standards. Who We Are: While headquartered in Los Angeles, the ... On-premise/remote troubleshooting of company hardware (laptops/printers/tablets/cellphones) and ...

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in California

Remote It Support information

See California salary details

$13

$24

$36

How much do remote it support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote it support in California is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $27.98 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.
What are the most commonly searched types of It Support jobs in California? The most popular types of It Support jobs in California are:
What are popular job titles related to Remote It Support jobs in California? For Remote It Support jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in California look for? The top searched job categories for Remote It Support jobs in California are:
What cities in California are hiring for Remote It Support jobs? Cities in California with the most Remote It Support job openings:
Remote It Support jobs near you
Infographic showing various Remote It Support job openings in California as of August 2026, with employment types broken down into 50% Full Time, 17% Part Time, and 33% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,460 per year, or $24.7 per hour.

IT Manager

Equity Smart Home Loans

South Pasadena, CA • On-site, Remote

$85K - $110K/yr

Full-time

Re-posted 19 days ago

Job description

IT Manager


About Us

Equity Smart Home Loans (ESHL) is a technology-driven mortgage brokerage and real estate organization. We are building a modern infrastructure for residential lending and real estate services, with a strong focus on automation, integration, and team empowerment. Our IT team plays a vital role in driving innovation and enabling scalable growth across all departments.

As we restructure our IT department, we are seeking a strategic and operationally skilled IT Manager to oversee and drive our internal technology initiatives. This is a leadership role responsible for orchestrating IT operations, enabling digital transformation, and managing special projects to align with the company’s long-term vision.

Role Overview

The IT Manager will lead the planning, execution, and coordination of IT operations across the company. You will oversee system administration, software provisioning, onboarding automation, and cross-departmental technical projects. This role is not about deep technical specialization in a single area, but about project management, systems logic, and strategic implementation across our tech stack. You’ll supervise a team that includes a virtual assistant (VA), an IT Support Coordinator, and a Web Developer.

This role requires a tech-savvy operations leader who can bridge technical and business goals, help implement AI-driven automation, and serve as a partner to other departments.

Key ResponsibilitiesTeam Management & Operations

  • Oversee the IT department's daily operations

  • Own IT ticketing workflows and ensure timely issue escalation and resolution.

  • Supervise onboarding and offboarding workflows (e.g., system access, workspace setup).

  • Serve as the systems liaison between internal departments and the IT team.

Systems & Technology Oversight

  • Maintain a working knowledge of our full tech stack including: Google Workspace, RingCentral, LendingPad, Fannie Mae/Freddie Mac integrations, internal portals, and various websites.

  • Provision and manage software and user licenses, ensuring role-based system access across departments.

  • Collaborate on the configuration and integration of business-critical systems; act as a facilitator, not necessarily the system owner.

Project & Strategic Leadership

  • Lead cross-departmental tech-related projects with defined milestones, timelines, and deliverables.

  • Propose and implement tech improvements, including automation and AI-driven solutions for business processes.

  • Monitor and help reduce system sprawl by identifying underutilized platforms and recommending consolidation or sunset plans.

Collaboration & Communication

  • Work closely with department heads to understand technology needs and coordinate implementations accordingly.

  • Ensure documentation of systems, workflows, and support processes is consistently updated and accessible.

  • Participate in strategic planning to help scale the IT function as the company grows.

Preferred Experience with the Following Tech Stack:

  • AWS (cloud hosting and infrastructure)
  • Bitdefender Admin (endpoint protection management)
  • Zapier (automation and integrations)
  • Stripe (payments and billing workflows)
  • RingCentral Admin (VoIP/communications systems)
  • CRM platforms (general knowledge; mortgage-specific CRMs a plus)
  • Google Workspace Admin (email and productivity suite administration)
  • ChatGPT Admin (AI tool integration and management)
  • Cybersecurity Training platforms and user compliance monitoring
  • IC3 Reporting and Documentation (cyber incident handling)
  • MongoDB (database familiarity for web apps or internal tools)
  • Retool (a low-code tool to speed up production time)
  • MERN Stack (experience with full-stack development)
  • Trello (Project Management Software)
  • LendingPad/ARIVE (Loan Origination System)


Ideal Candidate ProfileMust-Haves

  • Proven experience in IT or Operations management with an emphasis on project management and team leadership.

  • Strong organizational and systems-thinking skills; ability to manage many moving parts simultaneously.

  • Comfort working across a diverse range of platforms and rapidly learning new systems.

  • Experience implementing or supporting automation workflows, ideally with exposure to AI or process automation tools.

  • Experience managing teams across departments, ensuring collaboration and alignment toward shared goals.

  • Strong Integration skills with a proven track record of organizing complex projects and teams.

  • Strong data analysis skills, with the ability to interpret complex datasets, identify trends, and deliver actionable insights.

  • Exceptional communication skills—clear, concise, and collaborative.

Nice-to-Haves

  • Experience working in mortgage, lending, or real estate technology environments.

  • Familiarity with system provisioning, Google Workspace admin console, CRM tools, or loan origination systems.

  • Experience managing remote technical or support teams.

  • PMP certification or equivalent project management credentials.

Apply