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Remote It Support Technician Jobs in Spring, TX (NOW HIRING)

Huntington

Application Architect (IT)

Houston, TX · On-site +1

Lead architecture reviews and support key technical decisions. * Ensure solutions are scalable ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Application Architect (IT)

Houston, TX · On-site +1

$70K - $140K/yr

Lead architecture reviews and support key technical decisions. * Ensure solutions are scalable ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

WNS Global Services

Senior Developer - IT

Houston, TX · On-site +1

$120K - $135K/yr

Support master data integration and maintenance activities. * Investigate and resolve data load ... Bachelor's degree in computer science engineering, mathematics, information technology, Business ...

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All JobsIt Support Technician JobsRemote It Support Technician JobsRemote It Support Technician Jobs in Spring, TX

Remote It Support Technician information

See Spring, TX salary details

$12

$22

$32

How much do remote it support technician jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote it support technician in Spring, TX is $22.31, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $25.24 per hour, depending on experience, location, and employer.

What is a remote IT support technician?

A Remote IT Support Technician is a professional who provides technical assistance and troubleshooting services to users and organizations from a remote location. They help resolve hardware, software, and network issues by communicating with clients via phone, email, or remote desktop tools. Their responsibilities often include installing software, diagnosing and repairing technical problems, and guiding users through solutions. These technicians play a crucial role in maintaining the IT infrastructure and ensuring minimal downtime without having to be physically present on-site.

What does a remote IT support technician do?

A remote IT support technician works from home to assist a business with software, hardware, computer systems, and networks. You typically answer questions from network or computer users over the phone or via the internet. Your duties include helping these employees or customers troubleshoot technical problems. During a support call or chat, you get information from the customer, define the issue, and provide a solution. Some remote IT support technicians have further maintenance responsibilities. For example, you may update software, communicate with employees to notify them of changes, and set up access for new workers.

What are the key skills and qualifications needed to thrive as a remote IT support technician?

To thrive as a Remote IT Support Technician, you need strong problem-solving skills, knowledge of computer hardware and software, and a relevant certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and network troubleshooting applications is typically required. Exceptional communication, patience, and customer service skills help technicians effectively resolve user issues remotely. These skills ensure efficient technical support, minimize downtime, and maintain user satisfaction in a distributed work environment.

What are some common challenges faced by remote IT support technicians and how can they be managed effectively?

Remote IT Support Technicians often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating technical solutions clearly to users with varying levels of tech proficiency. To manage these challenges, technicians rely on robust remote access tools, clear documentation, and effective communication skills. Staying organized and continuously updating technical knowledge also helps in providing prompt, efficient support and maintaining a positive user experience.

What is the difference between Remote It Support Technician vs Help Desk Technician?

AspectRemote It Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SAT, Microsoft Certified
Work EnvironmentRemote, client sites, or officeHelp desk, call center, or remote
Industry UsageIT services, tech support companiesIT support, customer service
Search IntentRemote IT support roles, technical troubleshootingHelp desk jobs, technical support

The main difference between a Remote It Support Technician and a Help Desk Technician lies in their scope and work environment. Remote It Support Technicians often handle complex technical issues remotely and may work in various settings, while Help Desk Technicians typically focus on initial support and troubleshooting via phone or chat. Both roles require similar certifications and are essential in IT support industries.

More about Remote It Support Technician jobs

What are popular job titles related to Remote It Support Technician jobs in Spring, TX?

For Remote It Support Technician jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Remote It Support Technician jobs in Spring, TX look for?

The top searched job categories for Remote It Support Technician jobs in Spring, TX are:

What cities near Spring, TX are hiring for Remote It Support Technician jobs?

Cities near Spring, TX with the most Remote It Support Technician job openings:

Remote It Support Technician jobs near you
Infographic showing various Remote It Support Technician job openings in Spring, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $46,401 per year, or $22.3 per hour.

IT Security Engineer- Interviewing in Houston Texas NOW

Houston, TX • On-site, Remote

Legacy Community Health
Health Care and Social Assistance • 1 - 5K employees

7.0

Company rating: 7.0 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

People enjoy working here

Recommended by parents

Respectful managers

Learn more about Legacy Community Healthexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 6 days ago. Applications are no longer accepted.

Job description

Benefits
  • Paid Time Off & Paid Company Holidays
  • Medical, Dental, Vision & Life Insurance
  • Flexible Spending Account (FSA)
  • 403(b) Retirement Plan with Company Match
  • Short-Term & Long-Term Disability
  • $0 Copay for Legacy Provider visits
  • $0 Copay for prescriptions filled at Legacy Pharmacies
  • Travel Insurance & Pet Insurance
  • Subsidized Gym Membership
  • And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!
* Remote in Houston, Texas*Location: Legacy Montrose Allen Parkway - 2929 Allen Pkwy. Ste. 1300 Houston, TX 77019
INTERVIEW WILL BE IN HOUSTON, TEXASIT Security Engineer - Job OverviewSchedule: Monday-Friday (8AM-5PM)
If you're passionate about making a difference in the healthcare landscape through technology and security, Legacy Community Health invites you to explore the role of Information Security Engineer. Here, you'll not only safeguard sensitive information but also contribute to a stronger healthcare community!
  • Role highlights: Engage directly with diverse teams to enhance information security policies and procedures.
  • Collaborative work environment: You will work closely with IT Infrastructure and Office365/Azure administrators to bolster our security posture.
  • Community impact: Your efforts will directly contribute to improving healthcare services for those we serve.
  • Growth opportunities: We value continuous learning! You'll have access to mentorship, and we encourage your professional development and certification pursuits.
Your Responsibilities
  • Act as the primary liaison with our managed detection and response vendor to analyze and respond to security findings.
  • Work closely with Office365/Azure administrators to ensure seamless integration of security protocols.
  • Collaborate with the IT Infrastructure team to implement Standard Operating Procedures (SOPs) and conduct reviews to enhance our security posture.
  • Analyze technical reports, benchmarks, and standards to provide actionable recommendations for system administrators.
  • Utilize security tools such as firewalls and advanced threat protection systems to monitor activities and identify potential threats.
  • Follow established SOPs for daily, weekly, and monthly monitoring of security systems.
  • Conduct risk assessments for new software applications and services.
  • Review third-party security controls and recommend necessary responses.
  • Implement recommendations for improvements in processes and procedures.
  • Participate in assigned projects and be available for on-call duties.
  • Perform other duties as assigned to contribute to our mission.
Minimum Qualifications
  • A high school diploma is required.
  • 5 or more years experience in Information Technology required.
  • Degree in Information Technology or related field preferred.
  • 3 years as a system administrator, network/server engineer or equivalent job experience preferred.
  • Experience in health care and knowledge of HIPAA preferred.
  • Technical certification, especially in Information Security preferred.
  • Prior experience with Microsoft Active Directory, group policy, Microsoft server administration, and Office 365/Azure administration experience preferred.
About Legacy Community Health
As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years.
With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health-every day, in every way.
At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job-they want a meaningful career that makes a real impact.
Explore our open positions and see if a career at Legacy is right for you.Core Employee Expectations
At Legacy Community Health, our mission-Driving healthy change in our communities-guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:Approachable & Collaborative
We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.Driven & Committed
We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change-within ourselves, our teams, and the communities we serve.Perceptive & Thoughtful Communicators
We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

What Legacy Community Health employees say

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