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Berry Hill, TN · Remote
$45K - $65K/yr
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...
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Berry Hill, TN · Remote
$45K - $65K/yr
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...
Dorchester, MA · Remote
$60K - $65K/yr
Xantrion is hiring a fully remote IT Support Engineer. If you're looking to learn from a winning team that takes a people-first approach and receive outstanding benefits that support your family, we ...
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Dorchester, MA · Remote
$60K - $65K/yr
Xantrion is hiring a fully remote IT Support Engineer. If you're looking to learn from a winning team that takes a people-first approach and receive outstanding benefits that support your family, we ...
MA · On-site +1
$60K - $65K/yr
Xantrion is hiring a fully remote IT Support Engineer. If you're looking to learn from a winning team that takes a people-first approach and receive outstanding benefits that support your family, we ...
MA · On-site +1
$60K - $65K/yr
Xantrion is hiring a fully remote IT Support Engineer. If you're looking to learn from a winning team that takes a people-first approach and receive outstanding benefits that support your family, we ...
Alcolu, SC · On-site +1
$19.75 - $27.25/hr
We are looking for a First Level IT Support Technician to join our IT team in a fully remote role . The position provides first-line technical support to internal users across different countries and ...
Alcolu, SC · On-site +1
$19.75 - $27.25/hr
We are looking for a First Level IT Support Technician to join our IT team in a fully remote role . The position provides first-line technical support to internal users across different countries and ...
$45K - $50K/yr
Bedrock's IT Support Specialist serves as the primary point of contact for employee technology ... Experience providing technical support in both remote and onsite environments. * Ability to ...
$45K - $50K/yr
Bedrock's IT Support Specialist serves as the primary point of contact for employee technology ... Experience providing technical support in both remote and onsite environments. * Ability to ...
New York, NY · Remote
$50K - $75K/yr
Take the lead in resolving technical issues that require on-site support. * Manage on-site ... Act as the liaison between on-site operations and the remote IT support team in India.
New York, NY · Remote
$50K - $75K/yr
Take the lead in resolving technical issues that require on-site support. * Manage on-site ... Act as the liaison between on-site operations and the remote IT support team in India.
$65K - $75K/yr
General information Press space or enter keys to toggle section visibility Job Title IT Support Analyst City Remote Work Location Type Remote State Remote Employment Type Full-time (30+ hrs/week) ...
$65K - $75K/yr
General information Press space or enter keys to toggle section visibility Job Title IT Support Analyst City Remote Work Location Type Remote State Remote Employment Type Full-time (30+ hrs/week) ...
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Saint Louis, MO · Remote
$45K - $65K/yr
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...
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Saint Louis, MO · Remote
$45K - $65K/yr
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...
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Phoenix, AZ · Remote
$45K - $65K/yr
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...
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Phoenix, AZ · Remote
$45K - $65K/yr
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...
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Garland, TX · Remote
$45K - $65K/yr
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...
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Garland, TX · Remote
$45K - $65K/yr
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...
Mountain View, CA · On-site +1
About the role Own day-to-day IT support for our Mountain View office and remote team - endpoint provisioning, account management, helpdesk, and onboarding automation. Work with chip-design and ...
Mountain View, CA · On-site +1
About the role Own day-to-day IT support for our Mountain View office and remote team - endpoint provisioning, account management, helpdesk, and onboarding automation. Work with chip-design and ...
Florence, KY · On-site +1
Remote (Florence, KY). Should be willing to travel to client location as needed. Duration: Fulltime IT Application Support Specialist will be responsible for investigating and troubleshooting ...
Florence, KY · On-site +1
Remote (Florence, KY). Should be willing to travel to client location as needed. Duration: Fulltime IT Application Support Specialist will be responsible for investigating and troubleshooting ...
$22 - $30.25/hr
Lead with humility We listen first, lead with empathy, and stay groundedso people and ideas have ... LI-remote Location/Division Glasgow, United Kingdom Job Requisition 04BO5 Apply now Save jobSaved ...
$22 - $30.25/hr
Lead with humility We listen first, lead with empathy, and stay groundedso people and ideas have ... LI-remote Location/Division Glasgow, United Kingdom Job Requisition 04BO5 Apply now Save jobSaved ...
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Las Vegas, NV · Remote
$27 - $32/hr
Hybrid remote in Las Vegas, NV 89118
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Las Vegas, NV · Remote
$27 - $32/hr
Hybrid remote in Las Vegas, NV 89118
Pico Rivera, CA · On-site +1
$65K - $73K/yr
... Like Family - lead with respect, gratitude, empathy, and kindness. • Make an Impact, Drive ... Million Dollar Baby Co. is looking for an IT Support Specialist to provide technical assistance to ...
Pico Rivera, CA · On-site +1
$65K - $73K/yr
... Like Family - lead with respect, gratitude, empathy, and kindness. • Make an Impact, Drive ... Million Dollar Baby Co. is looking for an IT Support Specialist to provide technical assistance to ...
Quantico, VA · Remote
$100K - $119K/yr
SFS is looking for a Remote IT Project Manager to lead and oversee DoD software development programs and projects in support of mission-critical initiatives. This role is responsible for managing ...
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Quantico, VA · Remote
$100K - $119K/yr
SFS is looking for a Remote IT Project Manager to lead and oversee DoD software development programs and projects in support of mission-critical initiatives. This role is responsible for managing ...
Affton, MO · On-site +1
Escalate complex issues to the IT Support Supervisor or appropriate IT resource with clear notes ... Familiarity with BeyondTrust, NinjaOne, or endpoint remote support tools. * Basic understanding of ...
Affton, MO · On-site +1
Escalate complex issues to the IT Support Supervisor or appropriate IT resource with clear notes ... Familiarity with BeyondTrust, NinjaOne, or endpoint remote support tools. * Basic understanding of ...
$65K - $75K/yr
Remote Work Location Type: Remote WHO WE ARE AND WHAT WE DO: Radiology Partners, through its ... IT support, IAM operations, service desk, systems administration, or enterprise user access ...
$65K - $75K/yr
Remote Work Location Type: Remote WHO WE ARE AND WHAT WE DO: Radiology Partners, through its ... IT support, IAM operations, service desk, systems administration, or enterprise user access ...
The IT Team is 100% distributed and remote. This role will report directly to the IT Support Lead. Things You Get To Do: * Be the "Go-to-Person- for IT helpdesk requests * Diagnose and provide ...
The IT Team is 100% distributed and remote. This role will report directly to the IT Support Lead. Things You Get To Do: * Be the "Go-to-Person- for IT helpdesk requests * Diagnose and provide ...
Lead and execute infrastructure, cloud, and security projects * Act as a senior technical advisor ... IT support experience * Advanced expertise in Windows Server, Microsoft 365, and networking
Lead and execute infrastructure, cloud, and security projects * Act as a senior technical advisor ... IT support experience * Advanced expertise in Windows Server, Microsoft 365, and networking
$31K - $46.9K
12% of jobs
$46.9K - $62.8K
3% of jobs
$62.8K - $78.7K
2% of jobs
$78.7K - $94.6K
5% of jobs
$101.3K is the 25th percentile. Wages below this are outliers.
$94.6K - $110.5K
6% of jobs
$110.5K - $126.5K
5% of jobs
$126.5K - $142.4K
3% of jobs
$142.4K - $158.3K
0% of jobs
$158.3K - $174.2K
0% of jobs
$174.2K - $190.1K
0% of jobs
The median wage is $193.3K / yr.
$190.1K - $206K
63% of jobs
$31K
$161.2K
$206K
| Aspect | Remote IT Support Lead | Remote IT Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+, ITIL | CompTIA A+, Microsoft Certified, Cisco CCNA (optional) |
| Work Environment | Supervises support teams, manages escalations, coordinates support activities remotely | Provides technical support directly to users remotely, handles tickets and troubleshooting |
| Employer & Industry Usage | IT service providers, corporate IT departments, managed service providers |
The Remote IT Support Lead typically oversees support teams and manages escalations, requiring leadership skills and certifications like ITIL. In contrast, the Remote IT Support Specialist focuses on direct technical support to users, often with similar certifications. Both roles operate remotely within IT service environments, but the Lead has additional responsibilities in team management and coordination.
$45K - $65K/yr
Full-time
Medical, PTO
This job post has expired 1 day ago. Applications are no longer accepted.
The ITSC is seeking agents to provide telephone technical support for the organization's customers.
The ITSC is an industry-leading provider of Expert technical support for Fortune 1000 organizations.
LOCATION: The ITSC's organizational structure provides agents the opportunity to work from home.
HOURS: We are actively seeking candidates for ALL Shifts
DESCRIPTION:
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of topics including:
- Microsoft Excel, Outlook, Word, PowerPoint, Access, Visual Basic for Applications (VBA), SharePoint, etc.
- Adobe Creative Cloud applications (Illustrator, InDesign, Photoshop, etc.)
- Windows operating systems
- iPhone, iPad, Android, and Blackberry mobile devices
CompTIA A+, Microsoft Specialist, HDI-Support Center Analyst (HDI-SCA) certifications a SIGNIFICANT PLUS
Agents must also have familiarity with server environments, standard network arrangements, and security concepts.
This is an external, Customer-facing position. Agents must be conscientious about providing thorough support and be understanding, responsive, and cooperative for client support requests. They must also have strong interpersonal and communication skills, and the ability to explain technical concepts in a clear, non-technical manner.
Agents must pay close attention to detail and following internal processes for providing support and documenting all steps taken. They also need to be team players, collaborate with their colleagues, and have a desire to be a resource and share their knowledge with others.
ADDITIONAL PREFERRED SKILLS:
- The ability to learn new applications quickly, and to certify in numerous software applications
- Bilingual in SPANISH or FRENCH is a plus
- Familiar with ITIL, COPC and/or Six Sigma
- Familiar with any of the following: Visual BASIC, VB .NET, C#, C++, Java, JavaScript, or any other object-orientated programming language
Sourced by ZipRecruiter
It services
201 - 500 Employees
West Conshohocken, PA, US
2005
